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A Service of the Children’s Bureau, a Member of the T/TA Network Leadership Learning On-Line Child Welfare Peer Training Network Freda Bernotavicz, Sue.

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Presentation on theme: "A Service of the Children’s Bureau, a Member of the T/TA Network Leadership Learning On-Line Child Welfare Peer Training Network Freda Bernotavicz, Sue."— Presentation transcript:

1 A Service of the Children’s Bureau, a Member of the T/TA Network Leadership Learning On-Line Child Welfare Peer Training Network Freda Bernotavicz, Sue Ebersten & MB Lippold Muskie School of Public Service Tuesday, November 30, 2010

2 Service of the Children’s Bureau, a Member of the T/TA Network NCWWI Partners  University at Albany  University of Maryland  University of Denver  University of Southern Maine  National Indian Child Welfare Association  Fordham University  Michigan State University  University of Iowa  University of Michigan  Portland State University  Children’s Bureau/ ACF/DHHS

3 Service of the Children’s Bureau, a Member of the T/TA Network NCWWI Core Philosophy  Effective child welfare systems require a committed, competent and stable workforce and supportive organizational policies and practices that mirror Systems of Care principles.

4 Service of the Children’s Bureau, a Member of the T/TA Network NCWWI Purpose  Build the capacity of the nation’s child welfare workforce and improve outcomes for children, youth, and families through activities that support the development of child welfare leaders

5 Service of the Children’s Bureau, a Member of the T/TA Network NCWWI Vision A committed, competent and high-performing child welfare workforce that is  strengthened by professional education  sustained through leadership development  supported by organizational practices that mirror Systems of Care principles  skilled at delivering effective and promising practices that improve outcomes for children, youth, and families

6 Service of the Children’s Bureau, a Member of the T/TA Network NCWWI Goals  Derive promising practices in workforce development  Deliver child welfare leadership training for middle managers and supervisors  Facilitate BSW and MSW traineeships  Engage national peer networks  Support strategic dissemination of effective and promising leadership and workforce practices  Advance knowledge through collaboration and evaluation

7 Service of the Children’s Bureau, a Member of the T/TA Network NCCWI Approach: Components  Knowledge Assessment & Management  Leadership Academy – for Middle Managers (LAMM) & Supervisors (LAS)  BSW & MSW Traineeships  Peer Networks  Dissemination  Evaluation

8 Service of the Children’s Bureau, a Member of the T/TA Network NCWWI Implementation: Collaborative Approach  Cooperative Agreement with Children’s Bureau (T/TA Network, Workforce Projects, NRC’s, Implementation Centers)  Executive Management Team  National Advisory Committee  Child welfare agencies  Agency Training Departments (& NSDTA)  University social work programs

9 Leadership Academy for Supervisors (LAS)  Goal: Develop leadership skills for implementation of change  Audience: experienced supervisors in public, tribal and private agencies that provide CW services  Method: Online, self-directed learning with follow up sessions in real-time Service of the Children’s Bureau, a Member of the T/TA Network

10  Core curriculum development:  Total enrollment: 716  National participation in self-directed approach: 402 have started  Indiana pilot in state-coordinated approach: 60 supervisors Service of the Children’s Bureau, a Member of the T/TA Network LAS Implementation

11 Leadership Academy for Supervisors Content and Design Service of the Children’s Bureau, a Member of the T/TA Network Sue Ebersten Muskie School of Public Service

12  Overview of the LAS Curriculum  Demonstration of key design elements of on-line training delivery Service of the Children’s Bureau, a Member of the T/TA Network

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14 Competing Priorities Change… and keep order Make the numbers…. and nurture your staff Open up to the community…. and manage internal operations Service of the Children’s Bureau, a Member of the T/TA Network

15 LAS Core Curriculum 1.Introductory Module 2.Foundations of Leadership 3.Leading in Context: Building Collaboratives 4.Leading People: Workforce Development 5.Leading for Results: Accountability 6.Leading Change: Goal-Setting

16 Service of the Children’s Bureau, a Member of the T/TA Network

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18 Distance Education Methods Synchronous  Course is held at scheduled time  Instructor-led in real time  Learner interacts with peers and Instructor Asynchronous  Anytime, anyplace  Learners and Instructors not connected in real time  No learner to peer or learner to instructor interaction BLENDED

19 Advantages of Asynchronous  Consistent message  Cost effective for large, disperse audience  Convenient for learners Service of the Children’s Bureau, a Member of the T/TA Network

20 Challenges of Asynchronous  Social aspects of learning  Skill building (observation and feedback)  Engaging learners Service of the Children’s Bureau, a Member of the T/TA Network

21 Importance of Design Service of the Children’s Bureau, a Member of the T/TA Network

22 Self-Directed Learning Approach The Five Discoveries 1.My Ideal Self 2.My Real Self 3.My Learning Agenda 4.Experimenting 5.Development - Richard Boyatzis Service of the Children’s Bureau, a Member of the T/TA Network

23 Ideal Self Service of the Children’s Bureau, a Member of the T/TA Network

24 Real Self Service of the Children’s Bureau, a Member of the T/TA Network

25 Overlap = Strengths Service of the Children’s Bureau, a Member of the T/TA Network

26 Gap = Learning Agenda Service of the Children’s Bureau, a Member of the T/TA Network

27 Practice new skills I’m really using what I learned in the LAS.

28 Service of the Children’s Bureau, a Member of the T/TA Network Develop trusting relationships

29 Service of the Children’s Bureau, a Member of the T/TA Network LAS Design Introductory Module I. Foundations of Leadership Pre-work Course LASLN II. Leading in Context Pre-work Course LASLN III. Leading People Pre-work Course LASLN IV. Leading for Results Pre-work Course LASLN V. Leading Change Pre-work Course LASLN Peer Networking Cultural Humility Recruitment & Selection Topic 3 TBA Topic 4 TBA

30 Success Factors In Distance Education CharacteristicsPractices Introduce Pre-work/exercises; readings; instructional content Illustrate Simulations to reinforce applicability Practice Case studies, problem solving, feedback, application to change initiative Evaluate Strengths and learning self-assessment, knowledge checks Reflection Journaling, learning plan, learning portfolio Mastery Self-assess mastery of training material Dunst,Trivette Service of the Children’s Bureau, a Member of the T/TA Network

31 LAS Asynchronous Design Elements  Multi-media interactivity  “Layered “ Instructional Content  Learning Self-Assessment  Case Study Approach  Reflection

32 Free Online Training for Child Welfare Supervisors Imagine the Possibilities M.B. Lippold, M.A., M.B.A. Indiana Department of Child Services Service of the Children’s Bureau, a Member of the T/TA Network

33 Indiana’s Commitment  Leadership training already identified as a priority; working with Judy and John McKenzie from Michigan State University  Contacted the Institute and asked about participating in the training, but as a State entity  Very cooperative and accommodating; “Let’s Try It!!” Service of the Children’s Bureau, a Member of the T/TA Network

34 Indiana’s Plan  Identified 3 Supervisors in each of Indiana’s 18 Regions; primarily experienced, well thought of supervisors, but not all  Sent information about registration; started 1 st module  Scheduled 1 st Leadership Academy for Supervisors Learning Networks (LASLN’s) Service of the Children’s Bureau, a Member of the T/TA Network

35 What Next?  Too early for formal evaluations  Started 2 nd module; informal feedback received; excellent material but very time consuming  Completed survey monkey; verified material a little overwhelming  Completed 2 nd LASLN Service of the Children’s Bureau, a Member of the T/TA Network

36 Success!!  Modified 3 rd online training; shortened segments; broke down into smaller components  Clarified Required vs. Optional activities via video  Video prepared on navigating the website better Service of the Children’s Bureau, a Member of the T/TA Network

37 Lessons Learned  Supervisors Want to learn and network  On-line training beneficial in terms of time since no travel required –Segments need to be short and clear –Expectations set forth clearly  LASLN’s productive when participants actively involved, completing activities during session worthwhile Service of the Children’s Bureau, a Member of the T/TA Network

38 Required Activities For Statewide Approach  Frequent communication regarding expectations  Timely follow-up critical  Dedicated staff time to coordinate, answer questions, have additional consultations  “Pay-Off” clearly identified –How is this going to benefit me? Service of the Children’s Bureau, a Member of the T/TA Network

39 Next Steps in Indiana  Complete next 3 modules based on current format  Continue to receive feedback from participants and make additional changes if appropriate  Thoughts about remaining 200 Supervisors, possibly more selective  Overall Assessment  Stop reading brochures!! (MB’s Staff’s Request) Service of the Children’s Bureau, a Member of the T/TA Network

40 Next steps nationally  Move from self-directed to state- coordinated approach  Working with states to implement in own agencies  Implementation Resource Package  Memorandum of Agreement Service of the Children’s Bureau, a Member of the T/TA Network

41 Questions and discussion  How can we work together to build the capacity of the child welfare workforce and implement the LAS?  What support do you need from the LAS Team?  How can we encourage supervisor participation in the training?  How can I preview a LAS module? Service of the Children’s Bureau, a Member of the T/TA Network

42 Contact Information  LAS Team:  MB Lippold: Service of the Children’s Bureau, a Member of the T/TA Network

43 Thank You A Service of the Children’s Bureau, a Member of the T/TA Network


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