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Lokvani: An e-ffort to empower lR;eso t;rs Lokvani: An e-ffort to empower Lokvani -the voice of the people An e-governance initiative by District Administration.

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Presentation on theme: "Lokvani: An e-ffort to empower lR;eso t;rs Lokvani: An e-ffort to empower Lokvani -the voice of the people An e-governance initiative by District Administration."— Presentation transcript:

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2 Lokvani: An e-ffort to empower lR;eso t;rs

3 Lokvani: An e-ffort to empower Lokvani -the voice of the people An e-governance initiative by District Administration and National Informatics Centre in Sitapur (U.P., India)

4 Lokvani: An e-ffort to empower Challenges of E-governance in UP Computerization seen more as a publicity tool, a fashion than for any real purpose. Hence no people’s support for it. Mindset of Government employees (fear of losing extra income). More efforts for G2G than G2C, leading to no perceptible benefits to common people. Infrastructure, power, and communication problems. Education, illiteracy

5 Lokvani: An e-ffort to empower OUR ROLE MODELS Computerized railway reservation system Gyandoot, Dhar, MP

6 Lokvani: An e-ffort to empower Lokvani: Introduction An internet based network of 35 public kiosks (Lokvani centre) at tehsil and block level. Established by private entrepreneurs without any government expenditure. Fixed charges of Rs5/- to Rs10/- for availing All the information/services put on web.

7 Lokvani: An e-ffort to empower AVAILABLE FACILITIES Availability of land records (Khataunis) on internet. Online registration, disposal and monitoring of public grievances. Information of various government schemes/prescribed government forms List of different development works / Schemes / Expenditure / Beneficiaries etc. On line status of arms license applications. GPF Account details of basic Education Teachers. Details of work done under MPLAD / Vidhayak Nidhi. Allotment of funds to Gram Sabhas under different development schemes. Allotment of Food grains to Kotedars (fair price shops). Other useful information of public interest. Online tender submission / monitoring.

8 Lokvani: An e-ffort to empower PUBLIC GRIEVENCE REDRESSAL Senior Officers Departmental officers Field level officers/employees ? EXISTING SYSTEM

9 Lokvani: An e-ffort to empower Third Party, Lokvani Kiosk Lokvani Server DM Concerned Department LOKVANI - PROCESS

10 Lokvani: An e-ffort to empower STRENGTHS OF LOKVANI Easy availability of disposal reports to complaint. Compulsion to come to District / Tehsil Head Quarter avoided. Effective monitoring of all complaints / grievances. 24X7 services. Monitoring of performance of district level officers is possible by senior officers at state headquarter. Complete transparency in all works / schemes / beneficiaries / selection / expenditure etc.

11 Lokvani: An e-ffort to empower Achievements More than 16,000 complaints registered and 12000 disposed off in just 5 months. First successful E-Governance project in Uttar Pradesh First District in country to provide On line Land records on Internet in Hindi. Successful implementation of project in spite of heavy power shortage (6 to 7 hours electricity availability) Replication of Lokvani is underway in entire state. Already been implemented in Hardoi and Unnao district

12 Lokvani: An e-ffort to empower DIFFICULTIES Mindset of government functionaries. Lack of satisfaction of meeting personally with the officer. Enclosures cannot be attached with application. Possibility of fake complaints.

13 Lokvani: An e-ffort to empower How we did it Studies of Similar initiatives in Dhar(M.P) and Jhalawar (Rajasthan). Plugging the loopholes and designing a new system in consultation with all District level officers. Establishment of a registered society “LOKVANI, SITAPUR” at district level. Registration, training and agreement with already running computer centers/ cyber cafes in the district on a fixed fee (Rs. 1000) Weekly monitoring of performance. Continuous updating of contents/addition of new features.

14 Lokvani: An e-ffort to empower FUTURE PLANS Home Delivery of “Nakal Khatauni” via courier services. Installation of touch screen Kiosk. Introduction of IVRS Facility in ‘Lokvani’ Online ‘Court Judgments and cause List ’ on Lokvani.

15 Lokvani: An e-ffort to empower Thank You When we both take one step each, We come two steps closer.


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