1. © El-Helw Guy Nickerson Voicu | ECE4884L01WS3 1 The Atlanta Day Shelter for Women and Children Technical Infrastructure Improvement Strategy Sarah El-Helw Josh Guy Kamau Nickerson Lucian Voicu April 23, 2008 – Final Presentation

2. © El-Helw Guy Nickerson Voicu | ECE4884L01WS3 2 Agenda Overview Room by Room Results Original Goals Recommendations Timeline / Costs Questions / Discussion

3. © El-Helw Guy Nickerson Voicu | ECE4884L01WS3 3 Training Lab Fixed Ethernet cable and port twice Updated Java, Flash Player, Adobe Reader, Mozilla Firefox Removed viruses / malware from computers Fixed printer settings Repaired/replaced floppy drives

4. © El-Helw Guy Nickerson Voicu | ECE4884L01WS3 4 Storage Room Removed unnecessary / broken systems and monitors. Grouped cables and accessories

5. © El-Helw Guy Nickerson Voicu | ECE4884L01WS3 5 Individual Offices Ms. Baker, Ms. Walker, Ms. Jackson, Ms. Bridget Replaced computers Migrated data from old systems Moved documents to server Set up network printers

6. © El-Helw Guy Nickerson Voicu | ECE4884L01WS3 6 Conference Room Fixed local printer Rewired cable hanging from ceiling Set up all surrounding network printers on computer

7. © El-Helw Guy Nickerson Voicu | ECE4884L01WS3 7 Server Closet Reconfigured T1 router Set up Internet filtering gateway Set up Wireless network Rewired Internet connection to Conference Room

8. © El-Helw Guy Nickerson Voicu | ECE4884L01WS3 8 Job Counseling Office Fixed the printer in Job Counseling multiple times Fixed wall cabling and rewired ports correctly Set up new phone Replaced Ms. Jean’s computer and migrated data Turned off power buttons on computers while on Replaced 5 floppy drives

9. © El-Helw Guy Nickerson Voicu | ECE4884L01WS3 9 Teen Lab Repaired two of the computers Reformatted computers Reinstalled Windows XP Professional Replaced hard drives with larger capacity drives Protected computers with SteadyState Replaced network cables Replaced mice and keyboards

10. © El-Helw Guy Nickerson Voicu | ECE4884L01WS3 10 Pre-Teen Lab / Childcare Room Formatted computers Reinstalled Windows XP Professional Installed games Protected with SteadyState No Internet access Set up Young Explorer Lenovo computer with integrated desk, seat, and waterproof keyboard

11. © El-Helw Guy Nickerson Voicu | ECE4884L01WS3 11 Websites Web service donated by SchoolWorld ($40/yr value) Easy to Update Awaiting approval from Board of Directors atlantadayshelter.org AND adswc.org Help manual service donated by PBWiki ($25/mo value) Control access to sensitive data

12. © El-Helw Guy Nickerson Voicu | ECE4884L01WS3 12 Website

13. © El-Helw Guy Nickerson Voicu | ECE4884L01WS3 13 Help Manual

14. © El-Helw Guy Nickerson Voicu | ECE4884L01WS3 14 Server Repaired permissions to deny unauthorized access Repaired defragment schedules on all drives Cleaned up space on drive C due to low disk space Backed up database

15. © El-Helw Guy Nickerson Voicu | ECE4884L01WS3 15 Spring 2008 PC & Facility Goals PC Support Create an Online Support Manual Reconfigure Teen Lab Add an Internet Content Filter Label computer equipment Facility Improvements Fix the switching closet’s overheating problem Reroute exposed Ethernet wires around the shelter Begin sorting through the donated computers

16. © El-Helw Guy Nickerson Voicu | ECE4884L01WS3 16 Spring 2008 Process & Website Goals Process Improvements Add signage to guide clients Solicit donation of flash drives Organize the software and documentation Investigate alternative email options to CBeyond Website Make the website easier to find online Choose a user-friendly website production system that allows for easy modifications

17. © El-Helw Guy Nickerson Voicu | ECE4884L01WS3 17 Network Recommendations CBeyond The Shelter is currently paying $821.19/month The Shelter can save (Up to $318/month): $68.00/month if directory assistance is not used  Alternately can use 800-GOOG-411 free Reconsider phone lines (5 lines= $200/month) Remove Secure VPN Network Usage Saving to the network makes files easy to access anywhere in the shelter

18. © El-Helw Guy Nickerson Voicu | ECE4884L01WS3 18 Miscellaneous Recommendations Website Identify resource to maintain Website Discuss PayPal integration with Board of Directors Thank You Letters PBWiki SchoolWorld

19. © El-Helw Guy Nickerson Voicu | ECE4884L01WS3 19 Schedule Milestones Teen Lab completion – March 31, 2008 Gateway update – April 7, 2008 Facility wiring completion – April 7, 2008 Website completion – April 21, 2008 Transition Familiarizing staff with changes – Week of May 2, 2008

20. © El-Helw Guy Nickerson Voicu | ECE4884L01WS3 20 Still to Do Disable K9 Web Protection Fix Server - Now Permissions Release Space on C Drive Dynamic Lists on Wiki

21. © El-Helw Guy Nickerson Voicu | ECE4884L01WS3 21 Future Work Server repairs Redundant power supply RAID controller battery Re-partition drive space Reset Permissions, users, computers Set up backup system for server Install exhaust fan in server room Set up dummy cameras outside building Run additional data cable from offices to server closet Get USB flash drives for staff

22. © El-Helw Guy Nickerson Voicu | ECE4884L01WS3 22 Donated Costs ItemsPrice Low voltage cable, connectors, and wall plates (donated) $50 Fan for Server closet (Dr. Smith will provide later) $40 Websites cost for 1 year (donated) $340 TOTAL$430 Estimated Labor: 540 hours at $50/hr (donated) $27,000

23. © El-Helw Guy Nickerson Voicu | ECE4884L01WS3 23 QUESTIONS / DISCUSSION

24. © El-Helw Guy Nickerson Voicu | ECE4884L01WS3 24 The Atlanta Day Shelter for Women and Children Technical Infrastructure Improvement Strategy Sarah El-Helw Josh Guy Kamau Nickerson Lucian Voicu April 23, 2008 – Final Presentation