Presentation is loading. Please wait.

Presentation is loading. Please wait.

Introducing New Supplier Functionality with the Seller Information Console Rob Mihalko, Vice President, Seller Marketing & Ariba Discovery Olaf Schrader,

Similar presentations


Presentation on theme: "Introducing New Supplier Functionality with the Seller Information Console Rob Mihalko, Vice President, Seller Marketing & Ariba Discovery Olaf Schrader,"— Presentation transcript:

1 Introducing New Supplier Functionality with the Seller Information Console Rob Mihalko, Vice President, Seller Marketing & Ariba Discovery Olaf Schrader, Senior Manager, Ariba Network © 2012 Ariba, Inc. All rights reserved. CS

2 Speaker Today Rob Mihalko, Vice President, Seller Marketing and Ariba Discovery Ariba Rob joined Ariba in April of 2004 as a Product Marketing manager for the Ariba Network, where his first assignment was to launch the Supplier Membership Program. Rob then expanded his role to lead Marketing for the Ariba Network and played a key role in the launch and marketing of Supplier Connectivity and Ariba's Financial Solutions, as well as our On- Demand Sourcing, Contracts, and P2P solutions. Rob now leads the Seller Marketing and Ariba Discovery teams. Prior to joining Ariba, Rob has held a variety of marketing, business development and finance roles with technology companies and was a management consultant with A.T. Kearney. Rob holds a BS in Industrial Engineering from Stanford and an MBA from the Kellogg School of Management at Northwestern University. Rob lives in the San Francisco Bay Area. 2 © 2012 Ariba, Inc. All rights reserved.

3 3 “Safe Harbor” Statement This information reflects the status of Ariba solution planning as of April All such information is the Confidential Information of Ariba (per the contract between our companies), and must not be further disclosed, as stated in the confidentiality clause of that contract. This presentation contains only intended guidance and is not binding upon Ariba to any particular course of business, product strategy, and/or development. Its content is subject to change without notice. Ariba assumes no responsibility for errors or omissions in this document. Ariba shall have no liability for damages of any kind including without limitation direct, special, indirect, or consequential damages that may result from the use of these materials. © 2012 Ariba, Inc. All rights reserved.

4 You’re Seeing This in Your Personal Lives… Networks Have Changed Your Personal Life © 2012 Ariba, Inc. All rights reserved. 4 Research Shopping Entertainment Communication & Collaboration

5 Numerous B2B Collaborative Technology Options Exist Point-to-Point Causes Inefficiencies © 2012 Ariba, Inc. All rights reserved. 5 Fax Server EDI VAN Direct Connect E-Sourcing Portal ERP Portal e-Auction Tool Online bidding ERP Portal Direct Connect

6 Only Many-to-Many Delivers Better Business Commerce Enabled by Network-Centric Technology © 2012 Ariba, Inc. All rights reserved. Network-Centric 6

7 Network-Centric Approach Conquers Legacy Challenges Poor User Experience Disconnected Processes Static Company Profiles Missed Business Opportunities Cumbersome registration with separate Terms of Use Lack of consolidated dashboard to view Buyer activity Duplicate, non- synchronized profiles across multiple applications, updated individually Requires rekeying of redundant information for each event Multiple product specific logins with single roles Difficult navigation between separate solutions Inability to cross- market to other decision makers Marketing isolated to specific environment (no broad marketing capabilities) Ariba, Inc All rights reserved. 7

8 Single Login with Linked accounts with multiple roles Single Click navigation between Seller Solutions Consolidated and synchronized profiles across Seller Solutions Simplified Profile Management with ability to link child profiles to parent Increased awareness to real decision makers in their market Key step toward developing a universal business commerce directory Simplified single- page registration with consolidated Terms of Use View Seller Sourcing events in a single collaboration dashboard 8 © 2012 Ariba, Inc. All rights reserved. Seamless User Experience Comprehensive Trading Partner Discovery Single Company Profiles Unified Solution in the Cloud What if You Could Have…

9 The New Normal Requires a Network-Centric Solution © 2012 Ariba, Inc. All rights reserved. 9 To meet demand of today’s business environment, companies are moving to Collaborative Network-centric Solutions Collaborative Commerce Network Order/Payment Management Enablement, Connectivity & registration Supplier Discovery Supplier Master Management Risk Management Peer Networking Opportunity Discovery “Collaborative Network-centric Solutions” is multi-faceted and touches many aspects of Business Commerce Optimize Supplier communications Instill culture of supplier focused best value solutions Optimize catalog maintenance and transaction efficiency Provide suppliers with mutually beneficial relationships Ensure relationship transparency throughout the network Leverage network technical innovation The Primary reasons your buyers use Collaborative Network-centric Solutions:

10 Ariba, Inc All rights reserved. 10 Source: McKinsey & Company, “The rise of the networked enterprise, Web 2.0 finds it’s payday.” Survey of 4,394 executives. December 2010 “ Networked enterprises are 50% more likely to have increased sales, higher profit margins, gain market share, and be a market leader. ” 41% improved collaboration across silos 55% better information sharing 24% increased revenue 77% increased access to knowledge 63% increased marketing effectiveness 43% greater market share 8% higher margins “Increasingly companies are embracing collaboration as part of their strategy to grow.” The Rise of the Networked Enterprise – Enabled by Collaborative Technology

11 © 2012 Ariba, Inc. All rights reserved. 11 Sales Acceleration Management Ariba Seller Solution Products & Services Ariba Seller Collaboration Console BidSellFulfillInvoiceCollectMarketContract SELLER’S MARKET-TO-CASH PROCESS Technology Ariba Sales & Marketing Programs Services Solution Ariba Discovery Order Collaboration Catalog Collaboration Sourcing Contracts Sourcing Contracts Invoice Collaboration Working Capital Collaboration

12 Ariba Delivers a Unified Seller Experience Your Place for Business Commerce © 2012 Ariba, Inc. All rights reserved. 12 Accurate and timely seller information through single company profiles Ease of access through a unified solution in the cloud Greater efficiency through a many-to-many relationship approach CONTRACTS Powered by Ariba Contract Management LEADS Powered by Ariba Discovery™ PROPOSALS Powered by Ariba Sourcing ORDERS & INVOICES Powered by Ariba® Network

13 Next-Generation Ariba Commerce Cloud for Sellers 13 © 2012 Ariba, Inc. All rights reserved. Collaboration Dashboard to centrally manage sourcing events Single-click navigation and visibility across customers for ease of use Single Ariba profile for accurate supplier information and brand representation Consolidated information for elimination of redundant data entry Single sign-on across linked accounts for easier account management Streamlined registration with Unified Terms of Use for consistency and faster registration 11s4 /12s1 Releases Ariba Cloud Profile Single Page Registration and Unified Terms of Use Seller Collaboration Console Comprehensive Seller Discovery Opportunities Sourcing sellers moved to the Ariba Commerce Cloud for increased visibility and greater supplier discovery opportunities Enhanced Account Management Central management of accounts for simplified user experience Self-service administration for reduced administration efforts

14 SELLER VALUE Easy access and navigation across all solutions for all customers Accurate information through a centrally managed Ariba Cloud Profile Greater efficiency through simplified registration and user management Increased exposure to real decision makers in their market These Capabilities Deliver More Value to Both Buyers and Sellers © 2012 Ariba, Inc. All rights reserved. 14 BUYER VALUE Streamlined and unified on-boarding process across Ariba Commerce Cloud solutions Increased completeness, accuracy and timeliness of seller profiles Integration of seller lifecycle (from identify, to bid, to transact) Increased pool of qualified suppliers with rich profile information

15 Speaker Today Olaf Schrader Senior Manager, Ariba Network Ariba 15 © 2012 Ariba, Inc. All rights reserved.

16 Sourcing © 2012 Ariba, Inc. All rights reserved. 16 Today Non-unified Profile, Login and Registrations for Seller-Facing On-Demand Solutions Network (AN) Discovery (AD) Sourcing Buyers (1:n) Sourcing & Contracts Supplier User Login Supplier Profile Individual logins and profiles Single Supplier Profile is only used by Ariba Network and Discovery Registration is not unified

17 © 2012 Ariba, Inc. All rights reserved. 17 Solution – Seller Console Unified Profile and Login for Seller-Facing On- Demand Solutions Network (AN) Discovery (AD) Sourcing Buyers (1:n) Sourcing & Contracts Seller Single Login Single Profile Ariba Cloud Profile active with 12s1 11s4: Unified Seller Registration and Improved Profile Management

18 © 2012 Ariba, Inc. All rights reserved. 18 Seller Console Release Ariba Seller Console and single Cloud Profile will be released in two steps  11s4 – Release of common features for all seller facing solutions  12s1 – Integration with Ariba On-Demand Sourcing and Contracts – includes moving all existing sourcing profiles to the Ariba Commerce Cloud  CD Sourcing and Contracts – No changes, separate login and single profile for each buyer are used – Potential future enhancement

19 © 2012 Ariba, Inc. All rights reserved. 19 Seller Console Live Demonstration of the new Seller Console Single-Page Seller registration New Unified Terms of Use Ariba Commerce Cloud Profile Seller Single-Click navigation between Ariba Solutions Central certificate management by Sellers Enhanced Seller User and Profile Management Improved Product Documentation (for selected feature we will use screenshots)

20 © 2012 Ariba, Inc. All rights reserved. 20 Unified Seller Registration  New Single-Page Seller Registration The same seller registration will be used for all registration methods Walk-up registration (Ariba Network and Ariba Discovery) Buyer invitations (Ariba Network and Ariba OnDemand Sourcing with 12s1) Quick Enablement from Ariba Network  Changed username requirements to not require format  Simplified confirm “ Address” flow with new welcome page  New Single-Page Seller Registration The same seller registration will be used for all registration methods Walk-up registration (Ariba Network and Ariba Discovery) Buyer invitations (Ariba Network and Ariba OnDemand Sourcing with 12s1) Quick Enablement from Ariba Network  Changed username requirements to not require format  Simplified confirm “ Address” flow with new welcome page Features Slide is hidden

21 © 2012 Ariba, Inc. All rights reserved s4 new Terms Center  Terms Center give access to the new Unified Terms of Use  for all Seller facing Ariba OnDemand solutions and  for Buyers using Ariba Discovery Includes Data Policy and Privacy Statement across all seller facing OnDemand solutions Ariba Network Ariba Discovery Ariba Sourcing Optional Service  Terms of Use for all Seller users  Terms Center give access to the new Unified Terms of Use  for all Seller facing Ariba OnDemand solutions and  for Buyers using Ariba Discovery Includes Data Policy and Privacy Statement across all seller facing OnDemand solutions Ariba Network Ariba Discovery Ariba Sourcing Optional Service  Terms of Use for all Seller users Features Slide is hidden

22 © 2012 Ariba, Inc. All rights reserved. 22 Ariba Commerce Cloud Profile  Administration Navigator  Company Profile Editor  Dynamic access to account settings and notifications  User Account Navigator  Administration Navigator  Company Profile Editor  Dynamic access to account settings and notifications  User Account Navigator Features  Current Profile Management is spread across many places and unintuitive Current problems Slide is hidden

23 © 2012 Ariba, Inc. All rights reserved. 23 Seller Single-Click Navigation and Other Navigation Improvements  Single sign-on to all Seller facing Ariba OnDemand solutions Ariba Network Ariba Discovery Ariba OnDemand Sourcing and Contracts (with 12s1)  Solution specific welcome splash pages  New “neutral” landing page for login and registration  Inactive warning feature  Password and User ID reset improvements  Single sign-on to all Seller facing Ariba OnDemand solutions Ariba Network Ariba Discovery Ariba OnDemand Sourcing and Contracts (with 12s1)  Solution specific welcome splash pages  New “neutral” landing page for login and registration  Inactive warning feature  Password and User ID reset improvements Features  Sourcing sellers cannot navigate between all supply side solutions  If an existing Discovery user accesses the Network the main purpose of the Network might not be clear as there is no dedicated welcome page  Password reset flow was not optimized  Sourcing sellers cannot navigate between all supply side solutions  If an existing Discovery user accesses the Network the main purpose of the Network might not be clear as there is no dedicated welcome page  Password reset flow was not optimized Current problems Slide is hidden

24 Inactive Warning for all Ariba on Demand Seller Solutions and Network Buyers © 2012 Ariba, Inc. All rights reserved. 24 Starts after 29 min at 60 seconds

25 Forgot Username If multiple Usernames are linked to a single address the response will now list them all The Language will be based on the first user account 25

26 Forgot Password  The request wizard has now separate steps for secret question/answer and Password reset Forget Password - Reset © 2012 Ariba, Inc. All rights reserved. 26 Current Password Reset Flow

27 Certificate Reminders Reminders for Suppliers  30 of days prior to expiration  15 of days prior to expiration  5 of days prior to expiration  Escalation reminder at expiration* date Reminder for Buyers using Ariba Network  If a supplier's certificate has expired*  If a supplier changed a certificate The buy side reminders are only send for established Ariba Network relationships © 2012 Ariba, Inc. All rights reserved. 27 * Certificates are kept downloadable by the supplier after the validity expires but cannot further be downloaded by the buyer.

28 Sample Supply-Side Reminder © 2012 Ariba, Inc. All rights reserved. 28

29 Buy-Side Certificate View from Ariba Network © 2012 Ariba, Inc. All rights reserved. 29 Note: only the most important attributes are displayed to the Ariba Network Buyer (not shown: Issuer, Effective Date, Year of Publication)

30 Link Parent Profile to Duplicated Accounts Business Problems  duplicated seller accounts are created by mistake and have to be kept “alive” Why does this happen  during registration for buyer initiated invites it is possible that the invited user does not realize that a seller profile already exist or or  if sellers merge their firms  In these cases sellers cannot ignore the duplicated account, because transactions (Purchase Orders, Invoices, Ariba Sourcing events, etc.) have already been exchanged © 2012 Ariba, Inc. All rights reserved. 30 Seller A Account Hierarchy (existing) Link Profile (11s4) Seller A1 Seller A2 Duplicated Account Seller AB Seller AC Separated Business Units Solution  New feature added to existing Seller Account Hierarchy (profile management for large seller organizations)  Now with “Link profile” feature we want to reduce their maintenance to keep the profile the duplicated (child) up to date. ONLY in this case the seller should use “Share profile” feature  Feature demonstration

31 Account Hierarchy © 2012 Ariba, Inc. All rights reserved. 31

32 Request to Link as Parent of Child © 2012 Ariba, Inc. All rights reserved. 32 For existing Parent accounts only the child option is displayed

33 New Feature – Linking Parent Profile to Child © 2012 Ariba, Inc. All rights reserved. 33 Linking Profile Impact on Child

34 Send to Other Account Admin © 2012 Ariba, Inc. All rights reserved. 34

35 Account Linkage Child Account © 2012 Ariba, Inc. All rights reserved. 35 User can review Profile details (including contacts) of parent Account Confirmation Popup will warn that Profile will be overwritten (if Linked Profile = Yes) Name changed to Parent Account name

36 Parent Profile after Confirmation © 2012 Ariba, Inc. All rights reserved. 36

37 More Account Hierarchy Features © 2012 Ariba, Inc. All rights reserved. 37

38 Child Account Is “Read only” if Profile Is Linked © 2012 Ariba, Inc. All rights reserved. 38 Child with “read only” display Profile Fields excluded from sharing Property settings like electronic Order/Invoice routing, etc. Users Notifications from “Alerts and Notification” page Buyer Extended (non-common) SPQ fields Supplier ANID and DUNS Buyer relationships Contacts are shared but require additional features on the Child Company level assignments need to be maintained on Child level as the buyer relationships are only linked to the Child This also requires that the child can add new contacts for this purpose All other fields are read-only Subscriptions - existing Account linkage allows to manage Subscriptions from the Parent OnDemand Sourcing SPQ required common fields are “surfaced-up” to the Parent account

39 Contacts Are Not Shared © 2012 Ariba, Inc. All rights reserved. 39

40 © 2012 Ariba, Inc. All rights reserved. 40 Enhanced Seller User and Profile Management  Enhanced User Management User ID linkage Changing the Profile administrator role Multi role assignment option  Enhanced User Management User ID linkage Changing the Profile administrator role Multi role assignment option Features  Seller users with multiple accounts need to login individually to each account and keep a user ID list  The current account linkage allows selected users to single sign-on to child accounts, but the user will have admin rights in the child account  Changing the admin requires password sharing or contacting Ariba support  User can have only one role, for larger supplier organization this means a long list of roles had to be created  Seller users with multiple accounts need to login individually to each account and keep a user ID list  The current account linkage allows selected users to single sign-on to child accounts, but the user will have admin rights in the child account  Changing the admin requires password sharing or contacting Ariba support  User can have only one role, for larger supplier organization this means a long list of roles had to be created Current problems Slide is hidden

41 User ID Linkage © 2012 Ariba, Inc. All rights reserved. 41 User Linkage (11s4) Seller A2 Seller ACSeller D  Feature demonstration Same user with access to multiple seller profiles

42 Summary Account Hierarchy with parent profile linkage and User ID linkage © 2012 Ariba, Inc. All rights reserved. 42 Seller A Account Hierarchy (existing) User Linkage (11s4) Seller A1 Seller A2Seller ABSeller ACSeller D Duplicated Accounts Separated Business Units Accounts Linking Profile (11s4) Same user with access to multiple seller profiles

43 © 2012 Ariba, Inc. All rights reserved. 43 Improved Product Documentation  pages now present information by audience end user versus administrator  New dedicated pre-login and registration documentation  pages now present information by audience end user versus administrator  New dedicated pre-login and registration documentation Features  Feature demonstration  User are seeing all documentation (admin and user level) on one long list  Content is grouped by files and not by content areas  Help during registration is not specific to the registration  User are seeing all documentation (admin and user level) on one long list  Content is grouped by files and not by content areas  Help during registration is not specific to the registration Current problems Slide is hidden

44 © 2012 Ariba, Inc. All rights reserved. 44 Solution – Seller Console Unified Profile and Login for Seller facing OnDemand Solutions Network (AN) Discovery (AD) Sourcing Buyers (1:n) Sourcing & Contracts Seller Single Login Single Profile Ariba Cloud Profile active with 12s1 11s4: Unified Seller Registration and Improved Profile Management The new Seller Console allows sellers to centrally manage their user accounts and company profile (Ariba Cloud Profile) across all Ariba OnDemand solutions Buyers will access the single Supplier Cloud Profiles from the individual solution Ariba Network, Discovery and with 12s1 also for On-Demand Sourcing and contacts

45 Actions to Take Login Accept the new Term of Use Complete their profiles Link their IDs Link their Accounts (administrator) © 2012 Ariba, Inc. All rights reserved. 45

46 Q&A 46 © 2012 Ariba, Inc. All rights reserved.


Download ppt "Introducing New Supplier Functionality with the Seller Information Console Rob Mihalko, Vice President, Seller Marketing & Ariba Discovery Olaf Schrader,"

Similar presentations


Ads by Google