Presentation on theme: "(you must put the “s” in https to access)"— Presentation transcript:
1 (you must put the “s” in https to access) PASSWORD MANAGERhttps://pwmanager.henrico.k12.va.us(you must put the “s” in https to access)
2 Starting the Process https://pwmanager.henrico.k12.va.us Enter your Username(username is the first part of your HCPS address. (Example: HCPS0\jadoe)To verify your address, enter the characters you see on the screen and click ok!The characters are not case sensitive.
3 My Questions and Answer Profile IMPORTANT: This must be completed before your password expires Click on “My Questions and Answers Profile” link. Enter the characters and click next.On the next screen, enter your current (Active Directory) password
4 Answer your personal questions The minimum length of an answer must be 3 charactersAll answers must be uniqueYou must answer both mandatory questions, both helpdesk questions and one optional questionOnce you have completed, you should receive showing it was updated successfully.
5 SUCCESSYou have successfully completed your Question and Answer Profile.Click “Go to home page” to complete the process for changing your password.
6 Change/Manage My Password https://pwmanager.henrico.k12.va.us
7 https://pwmanager.henrico.k12.va.usTo change or update your password, click Manage My Password
8 CredentialsEnter your current (Active Directory) password.
9 Review the Password Policy to enter your new password At least one UPPERCASE character (A-Z)At least one lowercase character (a-z)At least one digit (0-9) At least one special character (such asIt must be at least 8 charactersYou may not use words in the Password Manager DictionaryExample:
10 Restart Your ComputerAn will be sent to you once you have successfully changed your password.Please DO NOT write your password down for others to see.RESTART YOUR COMPUTER……..
11 iPad and iPhone UsersOnce you have set up your profile and have changed your active directory password, your i-phone will prompt you stating your username or password is incorrect. Please choose “Settings” and follow instructions. It may take sometime for it to show on the i-phone
12 Next Required Password Change https://pwmanager.henrico.k12.va.us An notification will be sent prior to your required password change date.To change your password, click “Manage My Password”.To reset a forgotten password, click “Forgot My Password”