LeadershipManagement Thinking Processes Focuses on peopleFocuses on things Looks outwardLooks inward Goal Setting Articulates a visionExecutes plans Creates the futureImproves the present Sees the forestSees the trees Employee Relations EmpowersControls ColleaguesDirect reports Trusts & developsDirects and coordinates Operation Does the right thingsDoes things right Creates changeManages change Serves direct reportsManages their boss Governance Uses influenceUse authority Uses conflictAvoids conflict Acts decisivelyActs responsibly Comparing Leadership and Management Lundenburg FC, Leadership versus Management: A Key Distinction – At Least in Theory, International Journal of Management, Business and Administration, Vol 14 (1), 2011. Leadership Vs. Management
Impact of leadership styles on driving climate Coercive Demands immediate compliance -.26 AuthoritativeMobilises towards a vision.54 AffiliativeCreates harmony.46 DemocraticConsensus thru’ participation.43 PacesettingHigh stds of performance-.25 CoachingDevelops people for future.42 Leadership that gets results, Daniel Goleman HBR March 2006 Thanks to Bernie Harrison, Clinical Excellence Commission, NSW Health
Toxic Leaders – slow acting poison Unconcerned for welfare of team – Generates maximum anxiety over minimum significance – Rationalises behaviour as doing what is needed/easier to ease up.. Personality or interpersonal technique negatively affects organisational culture – Oblivious to breeding contempt and unrest – Leads by instilling fear, people too scared to complain Leader is motivated by self interest – “arise to their station in life over the carcasses of those who work for them” Don’t add value even if successful – Diminish confidence, cohesion and esprit de corps – Can inspire juniors to emulate Solutions – purge, climate assessments, 360s, expose behaviour and name it, coach juniors From Toxic Leadership, Col George E Reed US Army, Military Review July- August 2004: 67-71
7 Habits of Highly Ineffective Leaders by Geoffrey James 1.Be a know it all 2.Manage numbers not people 3.Embrace the status quo 4.Divide and conquer 5.Do it yourself 6.Expect mindreading 7.Sharpen the axe
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