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1 January 2014 WERN Village Agents An Integrated Approach to Reducing Social Isolation in Rural Communities.

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Presentation on theme: "1 January 2014 WERN Village Agents An Integrated Approach to Reducing Social Isolation in Rural Communities."— Presentation transcript:

1 1 January 2014 WERN Village Agents An Integrated Approach to Reducing Social Isolation in Rural Communities

2 2

3 The Isolation Spiral Low level worry Depression Withdrawal Desolation Growing Fear Village Agent Message There are many service available to suit your needs “I don't want anyone to see me like this” “What if I can’t cope anymore?” “No body cares” Open to ideas and change “I really ought to sort that out” Loss of personal perspective Reluctance to accept help Co Morbidity Risks increase Life can be easier if you choose You don’t have to do this alone We are here to help you when you are ready Emphasis on prevention Spiral of attitude and perception

4 Back down the River 4

5 12 months of Onward Referrals 715 individual onward referrals to 99 different agencies and services (some referrals have multiple benefits) CategoryReferrals Examples of Organisations Wellbeing460 CURO ILS, Dementia Support Group, Community Car Scheme Health395 DeafPLUS, VisionPLUS Access Team, Falls Team Practical Help294 Care & Repair, Local Handymen, Somerset Care and Repair Home Safety Checks Preventative364 Sirona Falls, Age UK Fit as a Fiddle,, specialist fire alarms Financial253 CAB, Age UK Benefits check, Attendance Allowance

6 Chew Medical Practice Patient Profiles Source: National General Practice Profiles 2013, Surgery L81072 MalesFemales B&NES Average National Average

7 Above Averages Source: National General Practice Profiles 2013, Surgery L81072

8 The Local Dementia Challenge 8 “There have been times in the past whenI have been at the point of taking him to the suspension bridge when at my wits end. I hasten to add that I no longer have those days thank goodness.” “I did wonder if the Chew Valley was too posh to have dementia or if there were lots of lonely carers like me who didn't know which way to turn.” “Living with dementia can be great fun, it can be rewarding, but for me it's also totally isolating - who wants to go out for lunch with us? ”

9 Car Scheme Medical Journeys

10 Chew Valley Community Car Scheme Sept 2012 to 2013 834 journeys from 13 villages to 30 different medical facilities Passenger JourneysDestinations 299Local (within 5 miles) 299Bristol 138Bath 48Keynsham 12Weston super Mare

11 Measuring the Value of the Service Sources: “Unit Costs of Health & Social Care 2012” compiled by Lesley Curtis, Personal Social Services Research Unit The University of Kent WERN Data collected by Village Agents over 1 year 11

12 Return on Investment Sept 2012 to Sept 2013 Operation Costs* : first year of PRG funding £28,867 Value on Interventions : £229,458 Net Return On Investment per £1= £6.95 (695%) 12 (*Operation costs include project capital and revenue expenditure)

13 13 The Dashboard provides “live” Data

14 14 Social Impact Measurements at a glance Average Impact

15 15 January 2014 WERN Village Agents Denise Perrin denise@wern.org.uk 01275 333700


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