Does the behavior produce a good outcome for people both inside and outside the organization? Does the behavior respect the rights of all parties? Does the behavior treat all parties equitably and fairly?
Two Faces of Power Personal Power – used for personal gain Social Power – used to create motivation – used to accomplish group goals
Organizational politics refer to activities that people perform to acquire, enhance, and use power and other resources to obtain their preferred outcomes in a situation where there is uncertainty or disagreement.
The use of power in nonprescribed ways (means) and/or for nonprescribed purposes (ends) I’ll support your bill if you support mine
Political behavior Activities that are not required as part of one’s formal role in the organization, but that influence, or attempt to influence, the distribution of advantages and disadvantages within the organization
Organizational Politics - the use of power and influence in organizations Political Behavior - actions not officially sanctioned by an organization that are taken to influence others in order to meet one’s personal goals
Organizational Factors that Contribute to Political Behavior
Low trust Democratic decision making High performance pressures Scarcity of resources Role ambiguity Self-serving senior managers Unclear evaluation systems Zero-sum allocations
Question 1 Is the action motivated by self-serving interests which exclude the goals of the organization? Question 2 Does the political action respect individual rights? Question 3 Is the political activity fair and equitable? Yes No Yes No Yes No Unethical Ethical
Maintain open communication Clarify performance expectations Use participative management Encourage cooperation among work groups Manage scarce resources well Provide a supportive organizational climate