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Beyond the box TEAM Team Computers & MAIA Intelligence 8 May 2015 Business Intelligence - A Practical Perspective Team Computers & MAIA Intelligence.

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Presentation on theme: "Beyond the box TEAM Team Computers & MAIA Intelligence 8 May 2015 Business Intelligence - A Practical Perspective Team Computers & MAIA Intelligence."— Presentation transcript:

1 beyond the box TEAM Team Computers & MAIA Intelligence 8 May 2015 Business Intelligence - A Practical Perspective Team Computers & MAIA Intelligence

2 8 May 2015 Team Computers & MAIA Intelligence Gartner: BI is #1 priority for CIOs

3 8 May 2015 Team Computers & MAIA Intelligence Business Intelligence Software Market in India Indian market for Business Intelligence (BI) is growing at a CAGR of 27 percent and is expected to be $ 17 million market by end-2007 – An IDC Report

4 8 May 2015 Team Computers & MAIA Intelligence Business Intelligence is a Business Management term! -Wikipedia BI : Info on factors affecting business – –Metrics on Sales, Production, Internal operations –Trends of Metrics This Info helps makes better decisions What is Business Intelligence? BI => BI Tools and Techniques!

5 8 May 2015 Team Computers & MAIA Intelligence What does Business Intelligence Software Actually include? Data mining Software End-User Query Reporting Software Analytics Software Packaged Data Mart / Datawarehouse ETL Tools

6 8 May 2015 Team Computers & MAIA Intelligence What Tool / Technology is good? What tools are available? What works for us? What is required for us? How much of D.A.R can be handled by various tools? The Maze!

7 8 May 2015 Team Computers & MAIA Intelligence The Maze! Business Analysis Enterprise Application Integration ERP Isolated Point Solutions Web Enabling BI Tools Training Distributed Data Integration CRM Data Accuracy Reporting Ad Hoc Reporting Predictive Modeling Work Flow

8 8 May 2015 Team Computers & MAIA Intelligence Any Map for the Territory? A model for understanding the IT and BI Space would help Data Collection from Transactions and Reporting requirements are two axes of the IT initiatives Budget, Time, Business Needs, Technology Available and Skilled Manpower all influence decisions taken

9 8 May 2015 Team Computers & MAIA Intelligence The IT-BI Space Operational Interactive Adhoc Visual reporting Data Collection Reporting More Flexible and Strategic More Accurate, More Cleaner and Internally Consistent Accurate Business Insight for Decision Making and Improvement Initial Stages of Operational Establishment Statutory Accounting Data Warehouse Full Fledged ERP Data Integration Business Intelligence Isolated Systems For Few Areas

10 8 May 2015 Team Computers & MAIA Intelligence The BI Audience Requires Analytics Requires Reporting Requires Dashboards

11 8 May 2015 Team Computers & MAIA Intelligence Increasing Value Generational Step Transactional Reporting Slice/Dice Ad-hoc Query, BI Tools Performance Management (KPI, Guided Analytics) Fact-Based Actions (OLAP/In-Memory, Statistics ) Intelligent Interactions (Data Mining) How are my export and domestic sales doing Can I understand my gross margin return on space? How is the business doing compared to last year? Compared to plan? Are there any potential out-of-stock situations region warehouse wise? Reporting Analysis Forecasting Predictive The BI Value Proposition

12 8 May 2015 Team Computers & MAIA Intelligence BI – Traditional Models Non-OLAP Data Models (Programming, Visual Query Tools, In-Memory, etc) Real time Reporting

13 8 May 2015 Team Computers & MAIA Intelligence BI – User Perspective Reporting –Regular Mass Information Dissemination in a standard format Analytics –Slicing and Dicing with visual feedback and interactivity. –Mainly for the Middle Management – for Tactical Decisions and to guide Strategic Decisions Dashboards –Quick Distilled Snapshots, highlighting the key Indices, for Instant Decision Making D.A.R. - Perfect combination of Data Distribution and Understanding of Information

14 8 May 2015 Team Computers & MAIA Intelligence Today’s Reporting facts… Limited standard reports in applications like ERP, CRM, SCM etc – Time consuming scripting for additional reports Availability of only Static reports – No analysis possible For analysis & intelligence, export to Excel – Chances of data corruption and data manipulation

15 8 May 2015 Team Computers & MAIA Intelligence Today’s Reporting Facts Contd… Multiple Data sources – Single view not possible Tactical & Strategic Business Intelligence for top management – After-the-fact reports and analysis Adhoc and enhancement requests from business users – Productivity loss of IT resources Solution : Operational Business Intelligence & Reporting

16 8 May 2015 Team Computers & MAIA Intelligence Reporting – Considerations Reporting technologies –Designed for information distribution Ad-Hoc or Pre-Defined? During-The-Fact (Real-Time) or After-The-Fact –Transactional (or) Past Data Presentation –Graphical or Tabular / Textual Navigability Across Reports –Drill Through, Drill Across

17 8 May 2015 Team Computers & MAIA Intelligence Operational Business Intelligence Easy-to-use Front-end for Business users BI – Next Generation BI Flow Supporting Business Activity Monitoring (BAM)

18 8 May 2015 Team Computers & MAIA Intelligence Navigable Reports - Interactive

19 8 May 2015 Team Computers & MAIA Intelligence Navigable Reports – Slice & Dice

20 8 May 2015 Team Computers & MAIA Intelligence Analytics Designed for Understanding Analytics needs to facilitate: –Inspection –Exploration and –Question/Answer Probing that coincide with the human process of assimilating data. Explore Freely –Observe – Identify new relationships/dependencies/patterns – New Understanding – New Decisions/Actions Swim Freely in the Multi-Dimensional DataSpace: –Customer ->Products -> Sales Person -> Other Products -> Other Customers -> Geography -> Best Selling Product -> … Think-as-you-analyse and Analyse-as-you-think Benefits of Navigable Reports

21 8 May 2015 Team Computers & MAIA Intelligence Graphical Analytics Non-hierarchical Slice & Dice

22 8 May 2015 Team Computers & MAIA Intelligence Dashboards – Interactive

23 8 May 2015 Team Computers & MAIA Intelligence Advanced Analytics – Mining & Models Modeling –Descriptive and Predictive Models Famous Examples –Beer and Nappies – Market Basket Analysis –Chrysler – Identification of new patterns Typical Requirements –Model to predict Attrition –Model to decide credit limits for a credit card applicant Needed for a small percentage of Research users Models developed here are used in Operation Control –Risk Models –Cash Flow Models –Queuing Models –Stochastic Models … etc

24 8 May 2015 Team Computers & MAIA Intelligence So What is Business Intelligence? It includes everything : –Ad Hoc, Interactive, Visual Reporting –Interactive Analysis –What-if Analysis –Descriptive and Predictive Modeling Need to define ways of inducting BI Every company needs a customized approach Well where BI can help?

25 8 May 2015 Team Computers & MAIA Intelligence TECHNOLOGY Business Challenges Transaction Volume Market Volatility Consolidation Suppliers Government Reforms Customer Management Manpower Competition

26 8 May 2015 Team Computers & MAIA Intelligence Today’s Business Pressures Rapidly Changing Conditions How can I accelerate my planning and decision cycles? How do I monitor conditions and take early corrective action? Accountability, Transparency How do I comply with corporate governance requirements? How can I ensure accurate, timely reporting? Ineffective Decision Support How do I filter extraneous data and focus on relevant information? How can I access and rationalize disparate, fragmented data? Efficiency & Cost Control How can I sustain / improve profitability? How do I keep information current? Marketing Risk Service Sales Project Mgmt Human Resources Credit Finance Plan & Model Plan & Model Execute Report & Analyze Report & Analyze

27 8 May 2015 Team Computers & MAIA Intelligence Corporate Performance Management ‘Corporate Performance Management (CPM) is using right tools of Business Intelligence (BI) for monitoring and managing an organization's performance, using appropriate Key Performance Indicators (KPIs)

28 8 May 2015 Team Computers & MAIA Intelligence CPM Framework C3 : Communication, Comprehension, Control

29 8 May 2015 Team Computers & MAIA Intelligence Initiating CPM Integrate and take advantage of existing IT assets Identify the data integration strategy Identify a Business Intelligence strategy (Operational + Tactical) Blending Business Intelligence with elements of planning, budgeting and appropriate-time monitoring Identify measurable Business Performance Parameters (BPP) Peg operational data with BPP Improve and simplify pegging continuously

30 8 May 2015 Team Computers & MAIA Intelligence White Space Applications Unification of Data from Multiple Systems (ETL and Common Data Model) Unified or Disparate Transaction Systems SCMCRMHRFAERPSFA Other Industry Specific Transaction System Transaction & Operational Reporting for Line Managers Compliance Reporting Performance Analysis Business Analysis Market Analysis Tactical Reporting & Unified View for All Unified View of Enterprise Dashboards (KRA/KPI) Balanced Scorecards Strategy Map Review Actions Performance Management For All Users Tasks, Workflow, Common Calendar & Issue Log Enterprise Activity Synchronization and Monitoring Everyday Collaborative For Managers New Process Creation External Data Live Feeds Peer Data Market Data Research Reports External Data Propeller Disclosure, Compliance, Guidance, Profitability, Corporate Affairs Board, Investor and Shareholder View of Enterprise External Guidance Users Rudder Enterprise Information The Framework Extranet

31 8 May 2015 Team Computers & MAIA Intelligence Business Intelligence Is the Purpose of IT.


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