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Business Intelligence - A Practical Perspective

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1 Business Intelligence - A Practical Perspective
Team Computers & MAIA Intelligence 15 April 2017 Team Computers & MAIA Intelligence

2 Gartner: BI is #1 priority for CIOs
15 April 2017 Team Computers & MAIA Intelligence

3 Business Intelligence Software Market in India
Indian market for Business Intelligence (BI) is growing at a CAGR of 27 percent and is expected to be $ 17 million market by end-2007 – An IDC Report 15 April 2017 Team Computers & MAIA Intelligence

4 What is Business Intelligence?
Business Intelligence is a Business Management term! - Wikipedia BI : Info on factors affecting business – Metrics on Sales, Production, Internal operations Trends of Metrics This Info helps makes better decisions BI => BI Tools and Techniques! 15 April 2017 Team Computers & MAIA Intelligence

5 What does Business Intelligence Software Actually include?
Data mining Software End-User Query Reporting Software Analytics Software Packaged Data Mart / Datawarehouse ETL Tools 15 April 2017 Team Computers & MAIA Intelligence

6 What Tool / Technology is good?
What tools are available? What works for us? What is required for us? How much of D.A.R can be handled by various tools? The Maze! 15 April 2017 Team Computers & MAIA Intelligence

7 Team Computers & MAIA Intelligence
The Maze! BI Tools Business Analysis Enterprise Application Integration Predictive Modeling Web Enabling ERP Ad Hoc Reporting Work Flow Isolated Point Solutions Distributed Data Integration CRM Reporting Data Accuracy Training 15 April 2017 Team Computers & MAIA Intelligence

8 Any Map for the Territory?
A model for understanding the IT and BI Space would help Data Collection from Transactions and Reporting requirements are two axes of the IT initiatives Budget, Time, Business Needs, Technology Available and Skilled Manpower all influence decisions taken 15 April 2017 Team Computers & MAIA Intelligence

9 Team Computers & MAIA Intelligence
The IT-BI Space Accurate Business Insight for Decision Making and Improvement Reporting Operational Interactive Adhoc Visual reporting Business Intelligence Statutory Accounting Data Warehouse Data Integration Initial Stages of Operational Establishment Full Fledged ERP Isolated Systems For Few Areas More Flexible and Strategic More Accurate, More Cleaner and Internally Consistent Data Collection 15 April 2017 Team Computers & MAIA Intelligence

10 Team Computers & MAIA Intelligence
The BI Audience Requires Dashboards Requires Analytics Requires Reporting 15 April 2017 Team Computers & MAIA Intelligence

11 The BI Value Proposition
Intelligent Interactions (Data Mining) Predictive Forecasting Fact-Based Actions (OLAP/In-Memory, Statistics ) Analysis Performance Management (KPI, Guided Analytics) Are there any potential out-of-stock situations region warehouse wise? Reporting Increasing Value Slice/Dice Ad-hoc Query, BI Tools How is the business doing compared to last year? Compared to plan? Can I understand my gross margin return on space? Transactional Reporting How are my export and domestic sales doing Generational Step 15 April 2017 Team Computers & MAIA Intelligence

12 BI – Traditional Models
Non-OLAP Data Models (Programming, Visual Query Tools, In-Memory, etc) Real time Reporting 15 April 2017 Team Computers & MAIA Intelligence

13 Team Computers & MAIA Intelligence
BI – User Perspective Reporting Regular Mass Information Dissemination in a standard format Analytics Slicing and Dicing with visual feedback and interactivity. Mainly for the Middle Management – for Tactical Decisions and to guide Strategic Decisions Dashboards Quick Distilled Snapshots, highlighting the key Indices, for Instant Decision Making D.A.R. - Perfect combination of Data Distribution and Understanding of Information 15 April 2017 Team Computers & MAIA Intelligence

14 Today’s Reporting facts…
Limited standard reports in applications like ERP, CRM, SCM etc – Time consuming scripting for additional reports Availability of only Static reports – No analysis possible For analysis & intelligence, export to Excel – Chances of data corruption and data manipulation 15 April 2017 Team Computers & MAIA Intelligence

15 Today’s Reporting Facts Contd…
Multiple Data sources – Single view not possible Tactical & Strategic Business Intelligence for top management – After-the-fact reports and analysis Adhoc and enhancement requests from business users – Productivity loss of IT resources Solution : Operational Business Intelligence & Reporting 15 April 2017 Team Computers & MAIA Intelligence

16 Reporting – Considerations
Reporting technologies Designed for information distribution Ad-Hoc or Pre-Defined? During-The-Fact (Real-Time) or After-The-Fact Transactional (or) Past Data Presentation Graphical or Tabular / Textual Navigability Across Reports Drill Through, Drill Across 15 April 2017 Team Computers & MAIA Intelligence

17 BI – Next Generation BI Flow
Operational Business Intelligence Easy-to-use Front-end for Business users Supporting Business Activity Monitoring (BAM) 15 April 2017 Team Computers & MAIA Intelligence

18 Navigable Reports - Interactive
15 April 2017 Team Computers & MAIA Intelligence

19 Navigable Reports – Slice & Dice
15 April 2017 Team Computers & MAIA Intelligence

20 Analytics Designed for Understanding
Analytics needs to facilitate: Inspection Exploration and Question/Answer Probing that coincide with the human process of assimilating data. Explore Freely Observe – Identify new relationships/dependencies/patterns – New Understanding – New Decisions/Actions Swim Freely in the Multi-Dimensional DataSpace: Customer ->Products -> Sales Person -> Other Products -> Other Customers -> Geography -> Best Selling Product -> … Think-as-you-analyse and Analyse-as-you-think Benefits of Navigable Reports 15 April 2017 Team Computers & MAIA Intelligence

21 Graphical Analytics Non-hierarchical Slice & Dice
15 April 2017 Team Computers & MAIA Intelligence

22 Dashboards – Interactive
15 April 2017 Team Computers & MAIA Intelligence

23 Advanced Analytics – Mining & Models
Modeling Descriptive and Predictive Models Famous Examples Beer and Nappies – Market Basket Analysis Chrysler – Identification of new patterns Typical Requirements Model to predict Attrition Model to decide credit limits for a credit card applicant Needed for a small percentage of Research users Models developed here are used in Operation Control Risk Models Cash Flow Models Queuing Models Stochastic Models … etc 15 April 2017 Team Computers & MAIA Intelligence

24 So What is Business Intelligence?
It includes everything : Ad Hoc, Interactive, Visual Reporting Interactive Analysis What-if Analysis Descriptive and Predictive Modeling Need to define ways of inducting BI Every company needs a customized approach Well where BI can help? 15 April 2017 Team Computers & MAIA Intelligence

25 Team Computers & MAIA Intelligence
Business Challenges TECHNOLOGY Competition Market Volatility Customer Management Manpower Consolidation Transaction Volume Suppliers Government Reforms 15 April 2017 Team Computers & MAIA Intelligence

26 Today’s Business Pressures
Rapidly Changing Conditions How can I accelerate my planning and decision cycles? How do I monitor conditions and take early corrective action? Accountability, Transparency How do I comply with corporate governance requirements? How can I ensure accurate, timely reporting? Ineffective Decision Support How do I filter extraneous data and focus on relevant information? How can I access and rationalize disparate, fragmented data? Efficiency & Cost Control How can I sustain / improve profitability? How do I keep information current? Sales Marketing Plan & Model Credit Risk Execute Finance Service Report & Analyze Human Resources Project Mgmt 15 April 2017 Team Computers & MAIA Intelligence

27 Corporate Performance Management
‘Corporate Performance Management (CPM) is using right tools of Business Intelligence (BI) for monitoring and managing an organization's performance, using appropriate Key Performance Indicators (KPIs) such as revenue, return on investment, overhead, and operational costs’ 15 April 2017 Team Computers & MAIA Intelligence

28 Team Computers & MAIA Intelligence
CPM Framework C3 : Communication, Comprehension, Control 15 April 2017 Team Computers & MAIA Intelligence

29 Team Computers & MAIA Intelligence
Initiating CPM Integrate and take advantage of existing IT assets Identify the data integration strategy Identify a Business Intelligence strategy (Operational + Tactical) Blending Business Intelligence with elements of planning, budgeting and appropriate-time monitoring Identify measurable Business Performance Parameters (BPP) Peg operational data with BPP Improve and simplify pegging continuously 15 April 2017 Team Computers & MAIA Intelligence

30 Enterprise Information The Framework
Disclosure, Compliance, Guidance, Profitability, Corporate Affairs Board, Investor and Shareholder View of Enterprise External Guidance Users Rudder Extranet External Data Live Feeds Peer Data Market Data Research Reports Tasks, Workflow, Common Calendar & Issue Log Enterprise Activity Synchronization and Monitoring Everyday Collaborative For Managers Propeller Unified View of Enterprise Dashboards (KRA/KPI) Balanced Scorecards Strategy Map Review Actions Performance Management For All Users New Process Creation Compliance Reporting Performance Analysis Business Market Tactical & Unified View for All Unification of Data from Multiple Systems (ETL and Common Data Model) Unified or Disparate Transaction Systems SCM CRM HR FA ERP SFA Other Industry Specific Transaction System Transaction & Operational Reporting for Line Managers White Space Applications 15 April 2017 Team Computers & MAIA Intelligence

31 Team Computers & MAIA Intelligence
Business Intelligence Is the Purpose of IT. 15 April 2017 Team Computers & MAIA Intelligence


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