1. 1 Local Authority Lee Lik Meng, Ph. D. Associate Professor, School of HBP, USM Copyright 2000 © Lee LM & M Jamil. Networked Development Approval System Mohamed Jamil Ahmad Director, Penang State Town & Country Planning Dept

2. 2 e-Govt Beyond Computerisation Reinvent Government –New services –New information –New service channels –Improved service levels

3. 3 ? What will it take to succeed in e-govt for Local Authorities

4. 4 Focus Multi-department Development Approval System Local Authorities Quick Preview of SEPAS

5. 5 The Development Approval Process Types of Approval Flow of Information

6. 6 Components of The Approval System Workflow applications Model for Data-sharing Network (Lan, WAN, WWW)Network Client-Server Technology

7. 7 Issues Long Development Cycle Escalating Cost No Reference Model Officers Unable to Specify Requirements Consultants Not Familiar with Subject Matter No Culture of Data-sharing Data is $$$$$ Data is power SULIT Syndrome Difficulty in Retrieval (Paper-based)

8. Features in SEPAS User-Friendly Menus Messaging KIV Automated generation of Letters Reports Security GIS-ready Browse Panduan Guna SEPAS at JPBD Selangor http://jpbd.selangor.gov.my/PanduanGunaSEPAS/ Browse Panduan Guna SEPAS v1.1b Panduan Guna SEPAS

9. 9 Recommendations MSC matching grants Right of access to digital data Humanware IT Training for Govt Officers? Integrate IT into professional courses

10. 10 Conclusions Exciting and promising Long haul with many obstacles e-Govt requires reinvention of process, concepts, practices, cultures, habits

11. Thank You http://www.hbp.usm.my/ITSupport/

12. 12 Graphics

13. Type of Approvals

14. Flow of Information

15. MPPP Workflow

16. SEPAS Workflow

17. Model for Data Sharing Planning Building Engineering Finance Personnel Valuation Health Planning Permission Zoning, Densities GIS-based Cadastral Applicants, land owners, planners Building Plans OC Permits Applicants, building owners, architect Earthworks Roads and Drains Engineers Business Licences Staff Property owners Taxes Payable Building Owners Assessed Value Property ID; e.g lot no., address

18. Setting up LAN HUB CAT 5 UTP Patch Cords To Main Backbone or another HUB Peer-to-Peer on Win 98

19. Typical Departmental Local Area Network

20. Planning Dept Building Dept Engineering Dept Other Dept Local Authority Campus-Wide LAN Enterprise Backbone State Government LAN Leased Line LAN, WAN, WWW Govt WAN

21. BDC Internet Server Database Server Client-Server Technology PDC Frontend Users

22. 22 Primary Domain Controller (PDC) Windows NT 4.0 (Win 2000) –Network Security / User Authentication One or more Backup Domain Controllers (BDCs)

23. 23 Database Server Access Jet Engine File Server; 255 users; 2 Gigabyte max. dB Poor Disaster Recovery MSDE True Client-Server Included in MS Access 2000 Scalability; Transaction Logging MS SQL Server Oracle, Informix, etc

24. 24 Internet Server Web Engine Internet Information Server (IIS 5.0) Transaction Server (Active Server Pages) Frontpage Server Extension (FP 2000) Lotus, Netscape Web Engines Internet Map Engine ESRI Autodesk

25. 25 Frontend Users Customised Applications MS Access 97 / 2000 Visual Basic Web Browsers Internet Explorer 5.0; Netscape Windows Explorer