1. Maximo Physical Assets in the Smarter World
Facing the challenges of Physical Asset Management on a Smarter Planet...

2. Executive Summary
Persistent challenges remain to maximize life cycle performance of complex products and physical infrastructure
Companies can no longer afford the status quo, due to intense economic, regulatory, and competitive pressure
Organizations are investing in complex products and physical infrastructure that is increasingly instrumented, interconnected, and leveraging ‘operational technology’
Value creation is being limited by cultural, process, and information silos
IBM believes there is a new approach to solve these persistent challenges, we call this ‘Smarter Infrastructure’
Enabling process and data integration across the life cycle
Managing and securing ‘operational technology’
Turning vast amounts of operational data into insights

3. 80% Uncover new Profit opportunity Build operating dexterity
On today’s Smarter Planet, businesses globally are challenged to innovate while managing an unprecedented rate of change ….
80%
CEOs anticipate turbulent change and bold moves ahead.
* Source: IBM CEO Study
Uncover new Profit opportunity
Build operating dexterity
Reinvent customer relationships 3 3

4. 90% 1Billion 20B+ 2.7ZB Technology will play the key role in success …
Speed Value
90%
view cloud as
critical to their plans 1
Extended Reach
1Billion
Smartphones and 1.2 billion mobile employees by 2014
Factors impacting organizations:
Responsiveness
Technology factors
2. People skills
3. Market factors
4. Macro-economic factors
5. Regulatory concerns
6. Globalization
7. Socio-economic factors
8. Environmental issues
20B+
IBM Global CEO Study
Intelligent business assets
New Insights
2.7ZB
of digital content in 2012, up 50% from 2011 4 4

5. But organizations must transform IT from cost centers driving on-going operations to strategic centers of business innovation
Today’s business infrastructures are becoming inhibitors to business change 5

6. Reinvent Business Rethink IT
Thus, organizations are creating new business-IT partnerships to apply technology in new, innovative ways
Reinvent Business
Improve operating dexterity
Reinvent client relationships
Provide new profit opportunity
Rethink IT
React with Agility
Speed innovation
Improve economics
Lower Costs & Efficiency
Transformation & Innovation
The Economics of Computing are Changing 6

7. Extend to Mobile Devices Deploy Smarter Physical Infrastructures
IBM is helping organizations embrace bold strategies to Rethink IT, and Reinvent Business services, processes, & relationships…
Optimize with Cloud
Extend to Mobile Devices
Deploy Smarter Physical Infrastructures
Protect & Manage Data
Speeding service delivery from 45 days to 20 minutes
Increasing sales with new promotions from 15% to 75%
Recognizing & repairing over 50% of issues before operations impact
Reducing the time it takes to backup critical data by 80% 7

8. The impact is felt across the enterprise
Inventory Managers can see how to streamline inventory and resources across the organization
Plant Asset Managers can see where to optimize underperforming assets & mitigate compliance risk
Finance can see the entire inventory and analyze return on assets for financial reporting
Maintenance Managers can see job plans enabled by availability of information to increase asset capacity
Service Desk Technicians can see asset data to streamline service request handling and expedite incident & problem resolution
Purchasing Managers can see costs and orders enterprise-wide for price comparisons, discounting, standardization and order tracking
Facilities Managers can see assets across to optimize power consumption and reduce unplanned outages
Risk Managers can see asset detail to ensure regulatory compliance and mitigate risk
Contract Managers can see asset related contracts; negotiate vendor T&Cs and monitor supplier performance
Engineering can see failure information and maintenance status to implement corrective changes
Operations can see asset conditions in sufficient detail to improve asset utilization & performance 8

9. Success is driven through a holistic approach to delivering and managing services that adapts to changing business priorities…
VISIBILITY
CONTROL
AUTOMATION
See and understand your business
in real time
Transform and adapt while limiting risks
Standardize best practices and achieve greater efficiency 9

10. Business Impact of Asset Management
Maximize output
Increase availability
& reliability
Improve planning & scheduling
Business Alignment
Limited Resources
Compliance Framework
Maximizing Return on Assets
Highest reliability
Lowest cost
Visibility – asset-based services view
Reduce labour costs
Able to
manage risk
Add agility into
operations
Retain knowledge
& enhance operational
performance
Comply with regulations
Reduce Inventory 10

11. IBM’s Asset Management Solution: Maximo
Addresses asset management challenges for line of business operations and IT
Consolidates point solutions for Asset and Service Management into one logical suite of applications
Manage risk and compliance
Includes enhanced Workflow
Event Driven
Context-based
Escalation Manager
Provides Service Management capabilities for
Asset Owners
Asset Managers
Service Providers
Next generation J2EE Technology Platform
Support ITIL processes
Service Oriented Architecture (SOA)
ASSET
WORK
Management
PROCUREMENT
SERVICE
MATERIALS
CONTRACT
Management
MAXIMO ASSET MANAGEMENT 11

12. Easy Customer Configuration Capabilities
Database
CECOM
AMCOM
Site 1
Corpus Christie
Site 4
Tobyhanna
TACOM
Red River
Site
Role-based User Interface
Multi/Site – Multi/Org Data Segmentation
Business Process Configuration
Packaged ERP Integration 12 12

13. IBM Maximo Asset Management; a deeper look
Work Management
Materials Management
Purchasing
Contract Management
Service Management
Locations
Repair Facilities
Asset
Asset Templates
Failure Codes
Linear Assets
Visual Control
Condition Monitoring
Meters
Meter Groups
Request for Quotation
Receiving
Receiving Inspections
Shipment Receiving
Purchase Requisitions
Invoices
Invoice Reversals
Purchase Orders
Revisioning
Receipt Tolerance
Desktop Requisitions
Item Master
Storerooms
Inventory
Inventory Usage
LIFO/FIFO Costing
Consignment
Transfer via Shipment
Default Costing
Condition Codes
Stocked Tools
Service Items
Job Plans
Routes
Service Requests
Work Order Tracking
Assignment Tab
Hard/Soft Reservations
Safety
Quick Reporting
Labor/Crafts
Tools
Preventive Maintenance
PM Forecasting
Master PM
Purchase Contracts
Master Contracts
Warranty Contracts
Lease/Rental Contracts
Labor Rate Contracts
Premium Pay Rates
Payment Schedules
Service Groups
SLA Management
Change Management
Incidents
Problems
Changes
Releases
Solutions
Manage Physical Assets – Core EAM Business Processes
Workflow – Event Driven, Escalation Manager
Performance Management – EAM KPI’s
Advanced Analytics
Service Oriented Architecture Platform 13

14. Example – Register Assets
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Example – Register Assets
Asset Management
Work Management
Materials Management
Purchasing
Contract Management
Service Management
Locations
Repair Facilities
Asset
Asset Templates
Failure Codes
Linear Assets
Visual Control
Condition Monitoring
Meters
Meter Groups
Request for Quotation
Receiving
Receiving Inspections
Shipment Receiving
Purchase Requisitions
Invoices
Invoice Reversals
Purchase Orders
Revisioning
Receipt Tolerance
Desktop Requisitions
Item Master
Storerooms
Inventory
Inventory Usage
LIFO/FIFO Costing
Consignment
Transfer via Shipment
Default Costing
Condition Codes
Stocked Tools
Service Items
Job Plans
Routes
Service Requests
Work Order Tracking
Assignment Tab
Hard/Soft Reservations
Safety
Quick Reporting
Labor/Crafts
Tools
Preventive Maintenance
PM Forecasting
Master PM
Assignment Manager
Purchase Contracts
Master Contracts
Warranty Contracts
Lease/Rental Contracts
Labor Rate Contracts
Premium Pay Rates
Payment Schedules
Service Groups
SLA Management
Change Management
Incidents
Problems
Changes
Releases
Solutions
Manage Physical Assets – Core EAM Business Processes
Workflow – Event Driven, Escalation Manager
Performance Management – EAM KPI’s
Advanced Analytics
Service Oriented Architecture Platform 14
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15. Powerful Integration Framework
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Maximo Integration Platform
Powerful Integration Framework
Native, message based XML integration
Compatible with current industry standards (OAG, WSI)
Designed to fit centralized EAI strategy
Exposed as Web Services
“Loosely Coupled“ - supports Platform evolution
communication protocols, & business process
changes
Out-of-the-box “productized” integration
ERP- Oracle & SAP
E-Commerce – OCS 15
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16. Automated Condition Based Maintenance
Asset performance management is much more than just an EAM application
Sensing
Metering
Real-time monitoring of data
Detection of issues within the Plant
Predictive models
Anticipate and circumvent outages
Automate and optimize processes and improved decision support
Real Time
Data Integration
Real Time
+ Historical Data
Feedback, possible procedure or plan updates
Work results, Actions and Outcome reviews
Incentives and actions to change behavior
Feedback to user and data source;
Data Modeling
+ Analytics
Visualization
+ Decisions
Work Execution 16 16 16

17. Leveraging investment in Operational Systems
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Leveraging investment in Operational Systems
SCADA
Operational statistics
Power usage
Load Management
DCS
Remote Assets
Intelligent Componentry
Real Time Operations & Events
OsiSoft
Event Capture Systems
PLC Systems
Integration to other Business Applications
Financial
Spatial
Document Management
Maximo 17
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18. Smart Assets Enable Innovation
Control
Automation
Visibility
Improve service quality to achieve high customer retention
See what you have, where it is, who
is using it and what it costs
Contextual role based views with KPIs
Optimize business decisions with
accurate and timely information
Maximize return on assets & reduce risk
Control and reduce TCO of asset
infrastructure throughout the lifecycle
Mitigate regulatory environmental and
safety compliance risk
Increase efficiency of workforce while
capturing knowledge
Streamline processes & accelerate growth
Reduce asset related service outages
with proactive practices
Automate workflows to enhance
operational efficiencies
Help IT and Operations work together
to support IT-enabled assets. 18 18

19. Questions?

20. Thank you