1. DREAM BIG

2. Earnest is Better than Hip 1. Hip is short term 2. Earnest is long term 3. Hip is trying impress with surface stuff 4. Earnestness comes from your core

3. Raise the White Flag 1. Forgive 2. Don’t sweat the small stuff 3. Is this really the hill we want to die on? 2. Don’t sweat the small stuff 3. Is this really the hill we want to die on?

4. Don’t Complain – Just Work Harder 1. Jackie Robinson 2. Who do you know??

5. Don’t OBSESS Over What People Think 1. Statistic 33 percent more effective 2. Personality disorder Help other people not worry about what you are thinking – tell them tactfully

6. START by Sitting Together The most successful people build relationships 1. Meet people properly 2. Find common ground 3. Check egos at the door 4. Praise each other

7. Look for the Best in Everybody 1. Patience 2. If you wait long enough people will surprise you 3. Almost everybody has a good side – give them a chance and it will come out

8. People want Short Cuts “ When you come 1. The best short cut to a fork in the is the long way road….take it ” 2. Work Hard Yogi Berra

9. 1.Show gratitude 2.Send hand written thank you notes 3.All you have is what you bring with you – be prepared

10. Apologize An apology has 3 parts: 1. What I did was wrong 2. I feel badly that I hurt you 3. How do I make this better

11. 1. Tell the Truth 2. $$The 100,000 salt & pepper shaker$$ 3. No job is beneath you 4. Never give up

12. KEEP DOING WHAT YOU ARE DOING Enabling the dreams of Others