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Migrating Two Course Management Systems to One Unified Sakai CLE Thomas Boudrot – Manager, Instructional Technology John Ansorge – Educational Technology.

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Presentation on theme: "Migrating Two Course Management Systems to One Unified Sakai CLE Thomas Boudrot – Manager, Instructional Technology John Ansorge – Educational Technology."— Presentation transcript:

1 Migrating Two Course Management Systems to One Unified Sakai CLE Thomas Boudrot – Manager, Instructional Technology John Ansorge – Educational Technology Specialist Oregon Health & Science University June 16, 2010

2 On Rebellion … ”There is no learning without a little bit of rebellion.” Michael Feldstein Opening remarks Sakai 2010 Conference

3 Rebellion: June 2007 ”Sakai is very crude and unsophisticated. There are lots of better systems out there. It has the feel of a Computer Science 101 project.” -- Anonymous OHSU Faculty Member

4 Rebellion: June 2007 “Since the discussion forum is not a threaded one, I am not even considering using Sakai.” --Another Anonymous OHSU Faculty Member

5 Rebellion: June 2007 “I wish more planning had gone into selecting Sakai for testing. It’s inadequate and inappropriate.” -- Yet Another Anonymous OHSU Faculty Member

6 Rebellion: June 2007 “Please return to eCollege. Pronto.” -- You get the picture

7 Oregon Health & Science University Located in Portland, Oregon Established in 1877; Oregon’s only health and research university OHSU Hospital and Doernbecher Children’s Hospital; most comprehensive health care services in Oregon with more than 150 primary and specialty clinics Annual grant awards over $350M; $225M funded by NIH Schools of Medicine, Nursing, Dentistry, Pharmacy: BSN, MSN, MBA, MPH, MSN, DN, PAMD, DMD, PhD, MD … Enrollment: ~2,900 students Faculty: 1,600 faculty and over 2,000 practicing clinicians serving as volunteer faculty members

8 The Journey Sept. – Dec. 2006Oh, Woe OH$U Jan. – May 2007The Pilot That Better Not Fail June – Aug. 2007Fire, Ready, Aim! Year 1: Sept – Aug Age of Denial, Despair & Disgust Year 2: Sept – Aug The Slow Thaw Year 3: Sept Today Age of Enlightenment

9 Late 2006: Oh, Woe OH$U Extreme state budget shortfall for FY ’08 (starts in June ’07) Massive layoffs projected with severe program cuts No desire to change course management systems; can’t afford them as currently licensed: Blackboard users < $42K plus support eCollege users ~ $350K plus support School silos have autonomy and no real allegiance to the university 11th Sakai Conference - June 15-17, 20109

10 Enter, the Village Idiot: March th Sakai Conference - June 15-17, Pilot started in January ATECH manager hired March Determine if Sakai diverse/robust enough for university-wide adoption Unify schools/programs on single CMS; enable interdisciplinary crossover Ensure availability of Sakai hosting at reasonable cost (~$10 per student/yr.) Manage successful integration project with student information system

11 Early 2007: The Pilot That Better Not Fail 43 faculty members from all four schools, multiple departments 11 courses fully implemented in winter and/or spring quarters 18 faculty actively participated in surveys, meetings, pilot post mortem Pilot findings: June 2007

12 Pilot Findings (Issues v.2.2) Navigation Confusing; too many clicks. Discussion Forum Tool Where are the treads? (Jforum) Why can’t I see an entire threaded discussion? (forums) Tests & Quizzes No real QTI import compatibility Look and Feel Site home screens not flexible enough

13 The Results 11th Sakai Conference - June 15-17,

14 Concerns Addressed Stars align with v2.2 to v2.4 (there is a God) Navigation: Vendor “value add” could be removed Forums: v2.4 incorporates Display Entire Message function Tests & Quizzes: v2.4 improvements including Quick Create capability Look and Feel: Customization totally okay

15 Provost’s Recommendations Pending adequate addressing of concerns raised, OHSU will: Offer Sakai at no cost to schools/departments beginning Fall 2007 Provide help desk support 7 days a week and offer design consultation Allow eCollege and Blackboard to continue operating at school/departmental expense Review and approve any new CMS before purchase 11th Sakai Conference - June 15-17,

16 Fire, Ready, Aim: Nursing Takes the Plunge 16 courses offered in Summer 2007 Coercion by conversion: SON designers hit the ground running Sakai Help Desk launched (phone and ) SIS integration re-worked, tested, deployed

17 Year 1: Denial, Disgust & Despair SoN, SoD and MGT made the move eCollege to be phased out by Spring, 2008 Jillions of orientation sessions “Don’t bother, it won’t be around long.” Angry calls, tears, confrontations Poison dropped into the well

18 Year 1 Surprises University hired full-time educational technologist Blackboard admin takes second look: Major revision of BMI intro course completed Excellent student/faculty response Decision made to scrap BB at end of academic year; Dept. will hire full-time instructional designer to be managed by village idiot

19 Year 2: The Slow Thaw Sakai sole CMS by December 2008 OHSU hired instructional designer for course consultation/help desk support Continuing education programs join Sakai Outreach by training, consultation and mentoring Support always seems to be available. What gives?

20 Year 1 Results: Students/Fall 11th Sakai Conference - June 15-17,

21 Year 1 Results: Students/Spring 11th Sakai Conference - June 15-17,

22 Year 3 Results: Students/Spring 11th Sakai Conference - June 15-17,

23 Year 1: Students/HD Support 11th Sakai Conference - June 15-17,

24 Year 3: Students/HD Support 11th Sakai Conference - June 15-17,

25 Year 1 Results: Faculty/Spring 11th Sakai Conference - June 15-17,

26 Year 3 Results: Faculty/Spring 11th Sakai Conference - June 15-17,

27 Year 1: Faculty/HD Support 11th Sakai Conference - June 15-17,

28 Year 3: Faculty/HD Support 11th Sakai Conference - June 15-17,

29 Year 3: Age of Enlightenment Outsourcing becomes popular University hires another instructional designer/help desk support person University looks to ATECH for overall faculty development direction Discussion is changing: education, not technology

30 Lessons Learned Change is tough. Accept it. Conversion is not all it’s cracked up to be. Keep your friends close and your enemies closer Give superior service and bite your lip; When you can’t, be constructive, direct and follow up. Document, document, document. Communicate (a lot) and laugh even more.

31 Questions/Discussion 11th Sakai Conference - June 15-17,


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