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4 Segments of Hospitality Chapter 1 – Part 1 Bellringer  What do you think of when you hear the word Hospitality?

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Presentation on theme: "4 Segments of Hospitality Chapter 1 – Part 1 Bellringer  What do you think of when you hear the word Hospitality?"— Presentation transcript:

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2 4 Segments of Hospitality Chapter 1 – Part 1

3 Bellringer  What do you think of when you hear the word Hospitality?

4 HospitalityIndustry  Hospitality – means meeting the needs of guests with kindness and goodwill.  Hospitality Industry – Provides services to people away from home  The services that help meet these needs include:  Food  Lodging (a place to sleep)  Recreation  Travel

5 Question:  What is the difference between a service industry and a product industry? chefs-are-we-a-service-industry-or-a-product-industry/ Service Industries – Tourism, Travel, Hospitality Product Industries – Textiles, cosmetics, construction,

6 Size and Economic Impact  The World Travel and Tourism Council states that Hospitality is the world’s LARGEST industry.  It is expected to grow at a pace of 3.9% each year.  In the US – More than 18 MILLION people work in the hospitality industry (approximately 1 in every 8 jobs)  It is the SECOND largest employer, in the USA. (Healthcare is the largest)

7 The hospitality industry is VERY diverse!  The industry includes many types of BUSINESSES that are different from one another.  Some are LARGE, some are SMALL.  Some provide FOOD.  Some provide a place to SLEEP.  While others provide ENTERTAINMENT or TRANSPORTATION.

8 Food and Beverage  Contains many different segments:  Quick service restaurants  Full-Service restaurants  Street vendors  Carryout  Cafeterias  Catering

9 F&B Cont  Much F&B is located inside other businesses.  i.e. Popcorn and drinks at the movie, café’s inside office buildings, restaurants inside schools, etc… 50% of all meals eaten in the US today are provided by the food and beverage industry!!! F&B is the largest and most varied part of the hospitality industry. It employs over 11 Million people and growing!!

10 Lodging  Simply put – Lodging means a place to sleep.  These venues will provide overnight accommodations: Hotels such as: Marriott, Hilton, Motel 6, Hyatt Bed and Breakfasts

11 Recreation  A place to relax and have fun!!  Recreation is different for everyone:  Some like golf  Other like rollercoasters  Beach Properties  Concerts  Ball games  Theater

12 Rec – cont  The recreation industry consists of 4 types of businesses:  Entertainment  Attractions  Spectator Sports  Participatory Sports

13 Travel and Tourism  This segment contains 2 parts that are very closely connected:  Travel  Tourism

14 Types of Travel  Pleasure Travel  Business Travel

15 Travel Industry  Travel Industry can also be called the Transportation Industry because it consists of businesses that physically move people from one place to another.  Includes:  Cars  Bus  Train  Airplanes  Ships

16 Tourism Industry  Is made of businesses that promote travel and vacations.  Travel agencies  Tour operators  Cruise companies  Visitor Bureau  Local and National Tourism Businesses

17  Title Slide – “4 segments of hospitality” -name and period –  Slide 1 – Food and Beverage -4 examples  Slide 2 – Lodging – 4 examples  Slide 3 – Travel and Tourism – 4 examples  Slide 4 – Recreation – 4 examples  Include pictures of each place –  Include creativity!! Ex) transitions/sounds/slide design  Include a descriptive sentence to explain each slide – COMPLETE -VOCABULARY CHAPTER 1 Assignment: 4 Segments of Hospitality


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