Presentation on theme: "WHAT SKILLS DO ENTREPRENEURS NEED?"— Presentation transcript:
1WHAT SKILLS DO ENTREPRENEURS NEED? Entrepreneurship4/15/2017Chapter 2WHAT SKILLS DO ENTREPRENEURS NEED?2.1 Communication Skills2.2 Math Skills2.3 Problem-Solving SkillsChapter 2
2Lesson 2.1 COMMUNICATION SKILLS Chapter 2Lesson 2.1 COMMUNICATION SKILLSGOALSDevelop good skills for writing, speaking, and listening.
3WRITING SKILLS Effective business letters Effective business memos Chapter 2WRITING SKILLSEffective business lettersEffective business memos
4RULES FOR WRITING BUSINESS LETTERS Chapter 2RULES FOR WRITING BUSINESS LETTERS1. Key all formal correspondence.2. Spell names correctly and have the correct address.3. Always date your business correspondence.4. Use names and titles appropriately.5. Be direct and positive.6. Be persuasive and specific.7. Avoid using fancy language.8. Be polite.9. Use an appropriate closing.10. Proofread for spelling and grammatical errors.
5SPEAKING SKILLS Telephone conversations Chapter 2SPEAKING SKILLSTelephone conversationsMeeting with customers and suppliers
6TELEPHONE TIPS 1. Speak clearly, and talk directly into the receiver. Chapter 2TELEPHONE TIPS1. Speak clearly, and talk directly into the receiver.2. Be cheerful.3. Always speak politely.4. Think about what you are going to say before you make a call.5. Take notes.
7MAKING THE MOST OF PERSONAL CONTACTS Chapter 2MAKING THE MOST OF PERSONAL CONTACTS1. Shake hands and make eye contact with the person you are meeting.2. Show an interest in what the other person is saying.3. Speak clearly.4. Do not appear rushed or anxious to be somewhere else.5. Thank the person at the end of the meeting.
8Chapter 2LISTENING SKILLS1. Focus your attention on the person who is speaking.2. Think about and try to understand what the other person is saying.3. Ask questions to make sure you understand what the person is saying.4. Take notes to confirm what you are hearing.
9GOALS Lesson 2.2 MATH SKILLS Use basic math skills in business. Chapter 2Lesson 2.2 MATH SKILLSGOALSUse basic math skills in business.Complete sales transactions.Calculate percentages for business purposes.
10BASIC MATH SKILLS Addition and subtraction Multiplication Chapter 2BASIC MATH SKILLSAddition and subtractionMultiplicationAverages using division
11SALES TRANSACTIONS Purchase orders and invoices Sales tax Sales slips Chapter 2SALES TRANSACTIONSPurchase orders and invoicesSales taxSales slipsManaging a cash drawer
13PERCENTAGES Growth rates Interest payments Exact interest method Chapter 2PERCENTAGESGrowth ratesInterest paymentsExact interest methodOrdinary interest methodMarkups and markdownsDiscountsDue datesLast day for discount
14Lesson 2.3 PROBLEM-SOLVING SKILLS Chapter 2Lesson 2.3 PROBLEM-SOLVING SKILLSGOALSUse the six-step problem-solving model.Recognize the importance of group decision making.
15USE A PROBLEM-SOLVING PROCESS Chapter 2USE A PROBLEM-SOLVING PROCESSDefine the problemGather informationIdentify various solutionsEvaluate alternatives and select the best optionTake actionEvaluate the action
16GROUP PROBLEM SOLVING Brainstorming Consensus-based decision making Chapter 2GROUP PROBLEM SOLVINGBrainstormingConsensus-based decision making
17Chapter 2BRAINSTORMINGBrainstorming is a creative group problem-solving technique that involves generating a large number of fresh ideas.
18CONSENSUS-BASED DECISION MAKING Chapter 2CONSENSUS-BASED DECISION MAKINGConsensus is agreement among a group of people.