Presentation on theme: "Management Information Systems Islamia University of Bahawalpur Delivered by: Tasawar Javed."— Presentation transcript:
Management Information Systems Islamia University of Bahawalpur Delivered by: Tasawar Javed
ESS: IS at the strategic level of an organization designed to address un-structured decision making through graphics and communication. Senior managers use this It serves the strategic level of the organization They address un-structured decisions and create a generalized computing and communication environment rather than providing any fixed application or specific capability It is designed to incorporate data about external events such as new tax laws of competitors, but they also draw summarized information from internal MIS and DSS. They filter, compress, and track critical data, emphasizing the reduction of time and effort required to obtain information useful to executives. Executive Support System
An ESS; Provide limited analytical capabilities, ESS employ the most advanced graphics software and can deliver graphs and data from many sources immediately to a senior executive’s office or to a board room. It provide a generalized computing and telecommunications capacity that can be applied to a changing array of problems. DSS is highly analytical as compare to ESS but ESS is designed to deliver information to managers on demand and on a highly interactive basis. Executive Support Systems
Decision Support Systems Internal data TPS/MIS data Financial Data Office system Modeling/ analysis external data Dow jones Gallup poll Standard & poor’s ESS work station
Decision Support Systems ESS DSS MIS KWS/ OAS TPS
Managers as IS users First users of computer output were clerical employees in the accounting area. When firm embraced the MIS concept, emphasis shifted from data to info and from clerical employees to problem solvers. Managers are individuals, their info needs vary widely. Some useful framework have been developed that make it possible to address the role of info in problem solving High-quality info system cant be developed unless info systems professionals and managers understood the managerial framework upon which modern organizations are based
Where managers are found Management level Top Middle & lower Strategic planning level Management control level Operational control level Business Areas Marketing Manufacturing Finance HR IS services
What managers Do? Management functions: French management theorist Henri Fayol Five major Management Functions Plan Organize to meet the plan Staff their organization (resources) Direct them to execute plan Control resources Managerial Role: Henry Mintzberg gave detailed story about it and presented 10 managerial roles such as; …………………………..
The Role of Information in Management problem solving problem solving and decision making Its solution, during problem solving process, managers engage in decision making, which is the act of selecting from alternative courses of action. A decision is a particular selected course of action Problem solving phases Herbert A. Simon noble prize winning management scientist Four basic phases of problem solving Intelligence activity Design activity Choice activity Review activity
The Role of Information in Management problem solving Intelligent activityinformation Review activity Choice activity Design activity Problem solution Problem
The Challenge of IS: Key Management Issues The strategic business challenge The globalization challenge: how can firms understand the business and system requirements of a global economic environment? The information architecture challenge: how can organizations develop an information architecture that supports their business goals? The information systems investment challenge: how can organizations determine the business value of information systems? The responsibility and control challenge: how can organizations design systems that people can control and understand? How can organization ensure that their IS are used in an ethically and socially responsible manner?