11Initial Questions How much will it cost? Will I win? What if I lose? Will they have a lawyer?How long will it take?
12Raising Action Who do I raise proceedings against? What information/evidence do I need?Will I need to speak in court?Will lots people be there?How do I fill in the forms?
13Client’s Version Box 4 Claim (form of decree or other order sought) I want my £ back
14Correct Version Box 4 Claim (form of decree or other order sought) The pursuer claims from the defender(s) the sumof £ with interest on that sum at the rate of8% annually from the date of service, togetherwith the expenses of bringing the claim
15Client Sees Box 4 Claim (form of decree or other order sought) Преследователь требует от защитника (ов)суммы из Ь с интересом на той суммепо курсу 8 % ежегодно от датыобслуживания, вместе с расходамиобеспечения требования
16During Action Difficulty understanding procedures Confused by legal jargonUnsure about outcomesStigma of being in courtScared in court
17Common Issues Failure to respond Frustrated by Minute for Recall Formality of proceedingsUndefended casesPerception that system is unfair
18Post Action When will court give me my money? Really? How do I get it then?A Sheriffs What? Who are they?What, I’ve to pay even more money?System more fair for other party
19Contact Details Richard Young In-Court Advice Service Airdrie Sheriff CourtSheriff Court HouseGraham StreetAirdrieNorth LanarkshireML6 6EETel:Fax: