2Visual merchandising** Attractive and appealing physical display of merchandise combined with effective store layout and décor.**The purpose is to present merchandise so the business will receive maximum traffic exposure.All visual merchandising activities are directed toward creating sales for the business.
3Merchandise presentation The effective ways merchandise is hung, placed on shelves or tables, or otherwise made available to customers in retail stores.
4Store image***The perception of the store in the minds of its customers.
5DisplayPhysical and visual presentation of merchandise in an attractive and appealing way.
6Goals of visual merchandising Capture the customer’s interestEntice customers to enter the storeVisually create salesUrge customers to make purchases**Promote the store image**Attract attention to merchandise**Educate customers about merchandiseEncourage impulse buying
7DISPLAYS Promotional Displays: Presentations that emphasize merchandise items, lines, or a trend. **things on sale, **new products
8Institutional displays Presentations that provide an idea rather than specific merchandise.**Red Cross blood drive
9Window displayExterior presentation of merchandise to generate in-store traffic.Customer’s first encounter with the storeShows merchandise to those passing to encourage them to enter the store
10Window displays typesOpen window display: A store window that provides a direct view into the store with no back wall to block the view.The interior store area is visible from the exterior.Closed window display: An enclosed store window in which customers can view only the window display and cannot see inside the store through the window.
11Interior displays Visual presentation of merchandise inside the store designed to attract customers and motivate them to purchase immediately.
12Island: A display, usually raised, viewable from all sides. Ledge: A display shelf usually located about eye level behind a selling counter or above the top surfaces of display units.Shadow box: A miniature display, sometimes recessed, that may be locked and lighted and that is often used for high-end merchandise.
13Enclosed: A fully glassed in platform display usually at the entrance to the store or a department within the store.Point-of-purchase: Displays near a check out counter used to catch the customer’s eye and *** stimulate impulse buying.
14Flying: A display in which merchandise is hung from the ceiling or stretched across an open space by using fishing line to make it look as though it is flying in the air.Showcase: A display case that has a glass top and front used to showcase merchandise the store wants protected.
15DécorThe decorating theme and the style and appearance of interior furnishings.
16LayoutThe interior arrangement of the retail facility.
17Selling areaArea where merchandise is displayed and customers interact with sales personnelUsually 75 to 80 percent of the total space
18Sales support areasAreas devoted to customer service, merchandise receiving and distribution, management offices, and staff activitiesShould be located for easy customer access to restrooms, gift wrap stations, etc.
19Components of visual presentation (don’t write these down yet . . .) FixturesPropsFunctionalDecorativeLightingSignsMaterials
201. Fixtures***Shelves, tables, rods, counters, stands, forms, easels, and platforms used to store merchandise or display merchandise for sale.
212. PropsObjects added in a display to dramatize, get attention, and help to create a theme, an idea, or ambience.
22a. Functional propsObjects that physically support or hold merchandise.MannequinsPedestalsScreens
23MannequinA three-dimensional representation of the human form, realistic or abstract, used to display merchandise.Form: a smaller version or partial mannequin used as an alternative to a mannequin.
24a. Decorative propsObjects that establish a mood or an attractive setting for the merchandise featured.
253. Lighting Illumination Light creates visual impact. Light can create contrast and accent displays.Light can place focus on one particular item.Colored or black lights may be options.IlluminationLighting can set the mood for the shopping experience or can create settings for merchandise.
264. Signs Posters Banners Flags Hanging signs Counter signs Cards Individual letters or complete signs that communicate information in a retail store.
275. Materials Tools or equipment used in the construction of displays. *** tape, wires, foam board, staplers, pins, glue, wood,
28Remember these: Elements and principles of design ELEMENTS OF DESIGNColorLineShape/silhouetteTexturePRINCIPLES OF DESIGNBalanceProportionEmphasisRhythm
29Color**One of the most influential elements of design used in visual merchandisingIt is the fastest way to attract attention.Colors help to create an impression.
30Line Directs how you want the customer to view the presentation Line predicts movement.
31Shape/Silhouette Texture The outline of the display In display, smooth, shiny surfaces reflect light where nubby surfaces absorb light and appear darker.
32BalanceProportionThe display may be ***symmetrical (formal) imparting a more calming mood or asymmetrical (informal) reflecting a flamboyant mood.All merchandise and props used in a display should be of an appropriate size in relationship to other items in the display.
33EmphasisRhythmFocal point or concentration of interest should be defined to the customer. **spotlightBrings continuity or easy eye movement to the displayMoves the customer’s eyes from side to side, back to front, element to element