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In-Store Merchandise and Inventory Management SAP Best Practices for Retail (RU)
©2011 SAP AG. All rights reserved.2 Purpose, Benefits, and Key Process Steps Purpose These components of the SAP SAP ECC Retail System are used in the store. Together with the central SAP ECC, they form a complete retailing system. Procurement, goods movement and sales postings make up the mass business of a store. With In-Store Merchandise and Inventory Management, these postings can be executed by employees directly in the store. Benefits Low running costs and hardware requirements Use of standard technologies Intuitive, easy-to-use user interface Business processes designed for store needs Integration into central merchandising & accounting system
©2011 SAP AG. All rights reserved.3 Purpose, Benefits, and Key Process Steps Key Process Steps Purchasing Store to store stock transfer Physical inventory count Goods movements Goods receipt Inventory Lookup
©2011 SAP AG. All rights reserved.4 Required SAP Applications and Company Roles Required SAP Applications SAP enhancement package 5 for SAP ERP 6.0 Company Roles Retail Masterdata Manager Retail Store Manager Retail Warehouse Specialist Retail Promotion Planner Retail Buyer Purchaser Billing Administrator
©2011 SAP AG. All rights reserved.5 Process Flow Diagram In-store Merchandise and Inventory Management Retail Sales Person Create stock transport order Change delivery Retail Store Manager Create Delivery for store order Retail Walrehouse Specialist Post goods issue Create Store Order External Purchase order Return purchase order Purchaser Store order (direct) Create store order (stock transfer) Store order & vendor determined by system Stock transfer purchase order Post goods return
©2011 SAP AG. All rights reserved.6 Process Flow Diagram In-store Merchandise and Inventory Management Create goods receipt without reference documents Stock transfer Retail Store Manager With reference (Article document) Create goods receipt with reference documents Entering count With reference (PO) Misc. goods movement Create return delivery without reference doc. Create goods receipt for delivery Create goods receipt for PO Create document in in-store merchandise & inventory management Initial entry of inventory data Editing differences Difference values - purchasing Sales order
©2011 SAP AG. All rights reserved.7 In-Store Merchandise and Inventory management - Landscape
©2011 SAP AG. All rights reserved.8 Purchasing process of the store Store Vendor Head Office DC Purchase requisition, purchase or delivery delivery picking goods issue invoice Order data
©2011 SAP AG. All rights reserved.9 Replenishment in MIM SAP Retail Store Head Office Store Planning by visual inspection Purchase requisition QuantityQuantity proposal StockOpen receipts Material 10,0010,0000,000100,000R ,000 0,00090,000R ,008,0000,000 R Replenishment run
©2011 SAP AG. All rights reserved.10 Goods receipt in MIM delivery picking goods issue invoice goods receipt date Store Vendor Head Office DC
©2011 SAP AG. All rights reserved.11 Goods movements in the store movement normal stock promotion stock stock store 1 stock store 2 xxx Store Head Office Other Store
©2011 SAP AG. All rights reserved.12 Inventory in MIM counting articles physical inventory count scanner inventory count inventory book inventory xxx inventory result =?=? Store Head Office xxx
©2011 SAP AG. All rights reserved.13 Sales process delivery sales order order Store Head Office Vendor DC
©2011 SAP AG. All rights reserved.14 Promotion information Price calculation volume-rebate arrangements volume-rebate arrangements conditions order processing goods issue inventory management goods receipt order requirement s planning POS incoming outgoing promotion free-goods discount free-goods discount assortments catalog processing additional coupons bonus buy Business Information Warehouse external systems
©2011 SAP AG. All rights reserved.15 Legend SymbolDescriptionUsage Comments To next / From last Diagram: Leads to the next / previous page of the Diagram Flow chart continues on the next / previous page Hardcopy / Document: Identifies a printed document, report, or form Does not correspond to a task step in a document; instead, it is used to reflect a document generated by a task step; this shape does not have any outgoing flow lines Financial Actuals: Indicates a financial posting document Does not correspond to a task step in a document; instead, it is used to reflect a document generated by a task step; this shape does not have any outgoing flow lines Budget Planning: Indicates a budget planning document Does not correspond to a task step in a document; instead, it is used to reflect a document generated by a task step; this shape does not have any outgoing flow lines Manual Process: Covers a task that is manually done Does not generally correspond to a task step in a document; instead, it is used to reflect a task that is manually performed, such as unloading a truck in the warehouse, which affects the process flow. Existing Version / Data: This block covers data that feeds in from an external process Does not generally correspond to a task step in a document; instead, this shape reflects data coming from an external source; this step does not have any incoming flow lines System Pass / Fail Decision: This block covers an automatic decision made by the software Does not generally correspond to a task step in the document; instead it is used to reflect an automatic decision by the system that is made after a step has been executed. Externalto SAP Business Activity / Event Unit Process Process Reference Sub- Process Reference Process Decision Diagram Connection Hardcopy / Document Financial Actuals Budget Planning Manual Process Existing Version / Data System Pass/Fail Decision SymbolDescriptionUsage Comments Band: Identifies a user role, such as Accounts Payable Clerk or Sales Representative. This band can also identify an organization unit or group, rather than a specific role. The other process flow symbols in this table go into these rows. You have as many rows as required to cover all of the roles in the scenario. Role band contains tasks common to that role. External Events: Contains events that start or end the scenario, or influence the course of events in the scenario. Flow line (solid): Line indicates the normal sequence of steps and direction of flow in the scenario. Flow line (dashed): Line indicates flow to infrequently-used or conditional tasks in a scenario. Line can also lead to documents involved in the process flow. Connects two tasks in a scenario process or a non-step event Business Activity / Event: Identifies an action that either leads into or out of the scenario, or an outside Process that happens during the scenario Does not correspond to a task step in the document Unit Process: Identifies a task that is covered in a step-by-step manner in the scenario Corresponds to a task step in the document Process Reference: If the scenario references another scenario in total, put the scenario number and name here. Corresponds to a task step in the document Sub-Process Reference: If the scenario references another scenario in part, put the scenario number, name, and the step numbers from that scenario here Corresponds to a task step in the document Process Decision: Identifies a decision / branching point, signifying a choice to be made by the end user. Lines represent different choices emerging from different parts of the diamond. Does not usually correspond to a task step in the document; Reflects a choice to be made after step execution
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