1. Fundamentals of Information Systems, Second Edition 1 Security, Privacy, and Ethical Issues in Information Systems and the Internet Chapter 9

2. Fundamentals of Information Systems, Second Edition 2 Computer Crime

3. Fundamentals of Information Systems, Second Edition 3 Number of Incidents Reported to CERT

4. Fundamentals of Information Systems, Second Edition 4 Computer Crime and Security Survey

5. Fundamentals of Information Systems, Second Edition 5 The Computer as a Tool to Commit Crime Social engineering: Someone gives away the password to log into a certain computer Dumpster diving: Search information in garbage to break into computers Identity theft: Get personal information (SSN); started happening in Turkey as well Cyberterrorism: Attacking government computers to get across a point

6. Fundamentals of Information Systems, Second Edition 6 Computers as Objects of Crime Illegal access and use –Hackers are good at programming –Crackers (Criminal hackers) use programming skills to gain illegal access to a computer network or file. Information and equipment theft (2 nd to car theft) Software and Internet piracy Computer-related scams: “Nigerian lady” International computer crime

7. Fundamentals of Information Systems, Second Edition 7 How to Respond to a Security Incident

8. Fundamentals of Information Systems, Second Edition 8 Data Alteration and Destruction Virus: Attaches itself to other programs Worm: Independent program; propagates on its own Logic bomb: Programmed to be activated at a certain time Trojan horse: Appears to be useful, but hides a destructive program

9. Fundamentals of Information Systems, Second Edition 9 The Six Computer Incidents with the Greatest Worldwide Economic Impact

10. Fundamentals of Information Systems, Second Edition 10 Top Viruses – July 2002

11. Fundamentals of Information Systems, Second Edition 11 Preventing Computer-Related Crime Crime prevention by state and federal agencies Crime prevention by corporations –Public Key Infrastructure (PKI) –Biometrics Anti-virus programs

12. Fundamentals of Information Systems, Second Edition 12 Preventing Computer-Related Crime Intrusion Detection Software Managed Security Service Providers (MSSPs) Internet Laws for Libel and Protection of Decency

13. Fundamentals of Information Systems, Second Edition 13 Preventing Crime on the Internet Develop effective Internet and security policies Use a stand-alone firewall with network monitoring capabilities Monitor managers and employees Use Internet security specialists to perform audits

14. Fundamentals of Information Systems, Second Edition 14 Common Methods Used to Commit Computer Crimes

15. Fundamentals of Information Systems, Second Edition 15 How to Protect Your Corporate Data from Hackers

16. Fundamentals of Information Systems, Second Edition 16 Antivirus Software

17. Fundamentals of Information Systems, Second Edition 17 Privacy

18. Fundamentals of Information Systems, Second Edition 18 Privacy Issues Privacy and the Federal Government Privacy at work E-mail privacy Privacy and the Internet

19. Fundamentals of Information Systems, Second Edition 19 The Right to Know and the Ability to Decide

20. Fundamentals of Information Systems, Second Edition 20 Federal Privacy Laws and Provisions

21. Fundamentals of Information Systems, Second Edition 21 The Work Environment

22. Fundamentals of Information Systems, Second Edition 22 Health Concerns Repetitive stress injury (RSI) Repetitive motion disorder Carpal tunnel syndrome (CTS) Ergonomics

23. Fundamentals of Information Systems, Second Edition 23 Avoiding Health and Environment Problems Maintain good posture and positioning. Do not ignore pain or discomfort. Use stretching and strengthening exercises. Find a good physician who is familiar with RSI and how to treat it. After treatment, start back slowly and pace yourself.

24. Fundamentals of Information Systems, Second Edition 24 Medical Topics on the Internet

25. Fundamentals of Information Systems, Second Edition 25 Computer Waste & Mistakes

26. Fundamentals of Information Systems, Second Edition 26 Social Issues in Information Systems

27. Fundamentals of Information Systems, Second Edition 27 Computer Waste Discard technology Unused systems Personal use of corporate time and technology

28. Fundamentals of Information Systems, Second Edition 28 Preventing Computer Waste and Mistakes Establish Policies and Procedures Implement Policies and Procedures Monitor Policies and Procedures Review Policies and Procedures

29. Fundamentals of Information Systems, Second Edition 29 Types of Computer-Related Mistakes

30. Fundamentals of Information Systems, Second Edition 30 Useful Policies to Eliminate Waste and Mistakes

31. Fundamentals of Information Systems, Second Edition 31 Summary Computer waste - the inappropriate use of computer technology and resources in both the public and private sectors Identity theft - a crime in which an imposter obtains key pieces of personal identification information in order to impersonate someone else Software and Internet piracy - represent the most common computer crime

32. Fundamentals of Information Systems, Second Edition 32 Principles and Learning Objectives Policies and procedures must be established to avoid computer waste and mistakes. –Describe some examples of waste and mistakes in an IS environment, their causes, and possible solutions. –Identify policies and procedures useful in eliminating waste and mistakes.

33. Fundamentals of Information Systems, Second Edition 33 Principles and Learning Objectives Computer crime is a serious and rapidly growing area of concern requiring management attention. –Explain the types and effects of computer crime. –Identify specific measures to prevent computer crime. –Discuss the principles and limits of an individual’s right to privacy.

34. Fundamentals of Information Systems, Second Edition 34 Principles and Learning Objectives Jobs, equipment, and working conditions must be designed to avoid negative health effects. –List the important effects of computers on the work environment. –Identify specific actions that must be taken to ensure the health and safety of employees.