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1 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Public Cisco Connected Government Business Overview: Public Safety.

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Presentation on theme: "1 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Public Cisco Connected Government Business Overview: Public Safety."— Presentation transcript:

1 1 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Public Cisco Connected Government Business Overview: Public Safety October 2005

2 2 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Public Agenda Agency Drivers for Change Overview of Cisco ® Connected Government Applying Cisco Connected Government to Public Safety Agencies Mapping Case Studies to the Phases of Cisco Connected Government Why Cisco? Discussion

3 3 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Public Government Agency Overview

4 4 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Public Government Agency Challenges Improve operational efficiencies with proactive strategic planning, policy development, resource allocation, and administrative and financial planning Increase reach and responsiveness of constituent services Reduce operational costs Enhance quality and flow of information across chain of command Establish resilient network infrastructure that supports interagency collaboration

5 5 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Public Source: 2004 Gartner study Current Trends in Connecting Public Safety Agencies Investments in improving information flow and quality across chain of command on the rise Investments in last-mile wireless and communication technologies Investments in new business processes Investments in critical public-safety applications Computer-aided dispatch (CAD) Records management system (RMS) Multijurisdictional communication networks Mobile data terminals Biometrics Auto vehicle locator Mug shots and digitized images Crime analysis

6 6 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Public Intra-agency/Interagency Collaboration Enable interoperable communications to support constituent services, agency collaboration, and joint operations Consolidate common government services to enhance operational efficiency Shared Services Information Sharing Improve operational efficiency by providing equal interagency access to critical information Foster sharing of physical resources and equipment (e.g., incident command vehicles, aircraft, etc.) across agencies to reduce costs Infrastructure Sharing Agency Drivers for Change

7 7 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Public What If Your Agency Could… Create greater situational awareness and increase the span of control? Improve communications with all personnel, regardless of their location or the equipment they are using? Provide better coordinated communications during times of crisis? Give officers the ability to initiate and receive calls with voice-carrying devices common to field personnel? Enable effective crisis management by connecting first-responder teams to command personnel through video, voice, and data conferencing?

8 8 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Public Overview of a Connected Government

9 9 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Public What Is a Connected Government? All branches of government support the controlled flow of information Services reach constituents when they need them, where they need them, and in the way they need them Services reach more constituents with less cost Government is engaged with constituents

10 10 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Public Connected Government Is Based on Three Key Tenets of an Intelligent Information Network Cisco’s Approach for Connected Government Providing resilience to maintain continuity and performance Adapting to changing needs of government programs Integrating network with applications and network components Connected Government

11 11 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Public Overview of Cisco Connected Government Reference network and application architectures with a corresponding roadmap Uses government and private-sector best practices to enable improved information sharing across organizational boundaries Roadmap transitions governments through a multiphase approach, synchronized with process change Yields realistic near-term benefits while making progress toward long-term objectives Assessment tool Compares department mission with IT capability

12 12 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Public How to enable and control information flow across application and organization boundaries and services? How to consolidate and manage the network, computer and storage needs across application and organization boundaries? How to collaborate with public/private sector constituents, partners, and suppliers across application and organizational boundaries? Data Center BranchCampusTeleworker MAN / WAN Server Network Virtualization Services Places in the Network StorageClients Infrastructure Sharing Application Services Voice & Collaboration Services Computer Services Identity Services Security Services Mobility Services Storage Services Infrastructure Services Information Sharing IPC/IPCC SecurityWireless Collaboration Services Services that Can Be Easily Modified, Distributed, Scaled, and Maintained and that Integrate Legacy Systems Cost Effectively Goal: Moving to a More Connected Government Goal: Moving to a More Connected Government Addressing the Government Challenge: Improve Service Without Increased Budgets

13 13 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Public Applying Cisco Connected Government to Public Safety Agencies

14 14 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Public Public Safety Agency Challenges Improve responsiveness and situational awareness Improve public safety Reduce administrative overhead Improve security of data systems Increase agility by leveraging common standards across agencies Protect investment Future-proof network

15 15 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Public Cisco Connected Government Benefits Public Safety Agencies Cisco helps public safety agencies Expand visibility, reach, and capabilities Cisco Connected Government Enhances operational efficiencies Improves response to emergency situations Provides greater control in safeguarding communities Increases safety and productivity in emergency and non-emergency situations Creates greater agility for information- sharing initiatives within and across organizations

16 16 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Public Putting Cisco Connected Government to Work Suspect in a stolen vehicle abducts a child Witnesses notify 999, providing a description of the vehicle Mobile command post established on scene Detectives obtain a photograph of the stolen vehicle from the owner; they also are able to identify the suspect and obtain a picture of the victim Pictures of the vehicle, suspect, and victim are shared with all local law- enforcement agencies Community alert system electronically distributes the information throughout the city and county Virtual command post uses videoconferencing and collaboration between emergency call taker, incident commander, and surrounding agencies to rapidly share information Suspect is located and the child is safely returned home

17 17 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Public Suspect and witness interviews received and correlated with crime databases—match with stolen vehicle and suspect Mobile operations at crime scene streams video and photo of suspect Detailed situation video/voice/data distributed to local and regional responders and alerts distributed to the public Local/Reg Police Stations Police Headquarters Data Center Mobile Command Center Cisco Connected Government: Public Safety Networking

18 18 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Public Local/Reg Police Stations Police Headquarters WAN Cisco Connected Government: Public Safety Networking Prevent intrusion of secure wireless network (e.g., rogue APs, war driving, and sniffing) Integrate wireless network into enterprise LAN management and control Maintain wireless connectivity during roaming, supporting delay-sensitive applications (e.g., RMS, CAD) WAN optimizes and secures traffic flow of applications Data Center Automatic network configuration that supports new and mobile offices Consistent security and segmentation that secures records, applies access policies, and meet regulatory requirements Collaboration Infrastructure Sharing Information Sharing Mobile Command Center

19 19 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Public How Do I Get There…

20 20 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Public Cisco Connected Government Roadmap Lays the groundwork for advanced constituent, government, and business services Each phase improves an agency’s ability to share and manage real-time information Intra-agency Focus Enhances agency’s ability to serve constituents wherever they are and whenever they need assistance Phases 1 to 3 Interagency Focus Enables connectivity, communication, and collaboration between agencies Increases service effectiveness and efficiency Phases 3 to 6 Work from Inside Out 12

21 21 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Public Police Org 1 Data Center Data-Center Systems (Data) Mobile Network PSTNData Network Dedicated voice network cannot seamlessly deliver voice, video, and data to local force or support agencies “Siloed” Government LEVEL 1 Phase 1—“Siloed” Information and Communications Systems One failure here could disable access to records and logistics systems Internet Police Org 1 Branch Police Org 1 HQ DMZ Connectivity to data center is potential single point of failure Lack of any-to-any voice, video, or data real-time communication Increased cost and complexity Emergency remote communications, cannot stream video or data

22 22 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Public High Availability Quality of Service (QoS) and Convergent Communications Collaboration Applications Collaboration Applications Integrated Security Getting Out of the Silos

23 23 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Public Police Org 1 Data Center High-Availability Core Network Police Org 1 HQ Police Org 1 BranchMobile Network Voice, Video, Data/Resilient Branch Network Access Voice, Video, Data/High-Availability Network Access High-Speed, High-Availability Network Access Converged data center offers incident voice, video, and data anywhere to entire force on the network Converged Network: Seamless application integration, single network to manage and secure Common network carrying all incident information that can be accessed by anyone on the network Mobile force still cannot stream incident data from scene; secure remote connectivity needed High Availability Network sustains operations through disruption. High-availability network sustains operations through disruptions Collaboration High- Availability Network Intelligent Switching and Routing Phase 2—Intra-agency Collaboration

24 24 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Public Phase 2—Intra-agency Collaboration Still Unable to Integrate Remote and Field Workers Challenge:

25 25 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Public Police Org 1 Data Center Data-Center Systems (Voice, Video, Data) High-Availability Core Network Police Org 1 Branch Partner/Supplier Mobile Officer Mobile Network Voice, Video, Data/Resilient Branch Network Access Remote- Access VPN Voice, Video, Data/High-Availability Network Access High-Speed, High-Availability Network Access Voice, Video, Data/Resilient Branch Network Access VPN Remote Access—Securely extends real-time records and incident voice, video, and data to subject matter experts and specialized response teams Mobile force becomes fully integrated into public safety networking solution to stream incident data to and from all response teams Phase 3—Integrated Remote Resources Police Org 1 HQ

26 26 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Public VPNs Enterprise Mobility Network Capacity Design Network Identity Integrating Remote Resources

27 27 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Public Phase 3—Integrated Remote Resources Lack of Communication Between Agencies Challenge:

28 28 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Public Police Org 1 Data Center Data-Center Systems (Voice, Video, Data) High-Availability Core Network Police Org 2 HQ Police Org 1 Branch Partner/Supplier Mobile Officer Mobile Network Voice, Video, Data/Resilient Branch Network Access Remote- Access VPN Voice, Video, Data/High-Availability Network Access High-Speed, High-Availability Network Access Voice, Video, Data/Resilient Branch Network Access Voice, Video, Data/High-Availability Network Access Regional departments integrated into communications network supporting integrated radio, video, voice, and data for coordinated response WAN Considerations Network Virtualization Phase 4—Interagency Collaboration Police Org 1 HQ

29 29 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Public Resilient WAN/Metropolitan-Area Network (MAN) Enabling Interagency Collaboration Network Scalability

30 30 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Public Phase 4—Interagency Collaboration No Data Center Continuity or Consolidation Challenge:

31 31 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Public Police Org 1 Data Center Data-Center Systems (Voice, Video, Data) High-Availability Core Network Police Org 2 HQ Police Org 2 Data Center Mobile Officer Partner/SME Mobile Officer Mobile Network Data-Center Systems (Voice, Video, Data) Site-to-Site VPN High-Speed, High-Availability Network Access Voice, Video, Data/Resilient Branch Network Access Remote- Access VPN Voice, Video, Data/High-Availability Network Access High-Speed, High-Availability Network Access Voice, Video, Data/Resilient Branch Network Access Voice, Video, Data/High-Availability Network Access Data-Center Consolidation Network Virtualization Phase 5—Interagency Infrastructure Sharing Police Org 1 HQ Police Org 1 Branch Second agency data center added for securely sharing infrastructure— improving reach, integration, capacity, and resilience

32 32 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Public Data Center Consolidation Network Automation Enabling Interagency Infrastructure Sharing

33 33 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Public Phase 5—Interagency Infrastructure Sharing Sharing Information and Applications Challenge:

34 34 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Public Enabling Information and Services Sharing Network Virtualization Creates a private, secure, and independent network over a shared physical infrastructure that is transparent to the end user, increasing utilization, efficiency, and flexibility of the network and of the applications

35 35 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Public Police Org 2 Data Center Data-Center Systems (Voice, Video, Data) High-Availability Core Network Police Org 2 HQPolice Org 1 HQ Police Org 1 Data Center Police Org 1 Branch Mobile Officer Partner/Supplier Mobile Officer Mobile Network Data-Center Systems (Voice, Video, Data) Site-to-Site VPN High-Speed, High-Availability Network Access Voice, Video, Data/Resilient Branch Network Access Remote- Access VPN Voice, Video, Data/High-Availability Network Access High-Speed, High-Availability Network Access Voice, Video, Data/Resilient Branch Network Access Voice, Video, Data/High-Availability Network Access Phase 6—Interagency Information Sharing and Shared Services

36 36 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Public Each Phase Moves Closer to Information-Sharing Goal and Delivers Near-Term Operational Value Phase Summary Intra-agency Phases Phase 1: Siloed Operation Phase 2: Intra-agency Collaboration Phase 3: Intra-agency Integrated Remote Resources Interagency Phases Phase 4: Interagency Collaboration Phase 5: Interagency Infrastructure Sharing Phase 6: Interagency Information Sharing/Shared Services

37 37 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Public Mapping Case Studies to the Phases of Cisco Connected Government

38 38 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Public Summary of Connected Government Case Studies Phase 1Phase 2Phase 3Phase 4Phase 5Phase 6 Kent Police X Humberside Police X Polish Border Guard X Upper Merion Police Department X State of Schleswig- Holstein X Dutch Victim Tracking System X izn in Lower Saxony, Germany X Austrian Federal Data Center X

39 39 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Public Kent Police—Phase 2 The Challenge Increase quality and speed of communications with community Modernize archaic, inefficient telephony system Meet pressures to deliver against Best Value performance targets The Solution Cisco IP WAN linking 50 locations around Kent Cisco IP telephony solution across the data network The Benefits Return on investment expected within four years Cost savings increased by more than 30 percent Improved communications with community Easier, efficient telephony use among staff

40 40 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Public Cisco Solutions Are Priced for Success “As well as savings of more than 30 percent a year, the Cisco solution also gives us a more cost- effective and simpler way for us to expand our communications infrastructure to additional sites….Before, we would have been looking at an investment of around £30,000 to provide the necessary technology. With the Cisco IPT solution, it now costs us only a few thousand pounds.” Andy Barker Acting Head of Information Services Directorate Kent Police

41 41 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Public Humberside Police—Phase 2 The Challenge Deliver live video footage to specialist control center to provide complete picture of incidents Distribute video signal to several geographically dispersed specialists The Solution Cisco IP/TV ® 3400 Series broadcast server to multicast live video images over Humberside Police’s intranet The Benefits Cost-effectively raised quality and quantity of information for improved incident evaluation and decision-making Already exceeded number of target users—with users being very satisfied Met scalability and flexibility requirements without bandwidth implications

42 42 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Public Polish Border Guard—Phase 2 The Challenge Enable secure database access to Shengen Information System Enable reliable telephone access across the organization Ensure voice and data access on top of telephone cabling infrastructure The Solution Single, converged network infrastructure run as a managed service by Telekomunikacja Polska S.A. Cisco IP telephony solution across 300 sites with Cisco’s Survivable Remote Site Telephony Long-Range Ethernet to create high data rates across old cabling infrastructure The Benefits Significant savings on telephone expenses and administrative costs Reallocation of 800 people of support staff to core competency

43 43 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Public Upper Merion Police Department— Phase 3 The Challenge Replace antiquated records management system with state-of-the-art system Deploy wireless network that enables officers to access new system directly from patrol cars The Solution Cisco Aironet ® wireless bridges and access points Video surveillance from Coban Technologies, a Cisco partner The Benefits Enabled field access to Internet, new RMS, mobile/field reporting system, and state’s online accident reporting system Streamlined administration Maximized situational awareness, visibility, and officer safety

44 44 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Public “With the Cisco IP-based LMR interoperability solution, a dispatcher can patch two different departments together with a couple of keystrokes….It’s an incredible breakthrough.” Lieutenant Thomas Nolan, Upper Merion Police Department

45 45 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Public State of Schleswig-Holstein—Phase 4 The Challenge Implement seven independent data networks with data ranges of up to 128K Deploy one outsourced (Deutsche Telekom) voice network operated as leased line interconnection to connect 300 private branch exchanges (PBXs) Create more bandwidth to support Service Advertising Protocol implementation and police-tracing applications The Solution Outsourced voice-over-IP trunking Multiprotocol Label Switching (MPLS) network on existing 2-Mbps access leased lines of PBXs Cisco Core (7500, 7200), each access consists of three routers, one managed MPLS-CE, one managed voice gateway, and one departmental data gateway with encryption The Benefits 30 times more bandwidth Centralized management of security and all data and voice operations Transfer of operational staff into core business

46 46 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Public Dutch Victim Tracking System—Phase 4 The Challenge Reduce unnecessary suffering of relatives Improve process of victim identification Improve reach and productivity of first-responders, city councils, and dispatch centers Improve resource-allocation (e.g., ambulances, hospitals, etc.) based on plans Improve process management based on real-time information available for all relevant organizations The Solution Cisco Intelligent Information Network with intelligent network services, including encryption, availability, and roaming WLAN Cisco 3200 mobile access router The Benefits Multiple applications and devices work together to enable greater first-responder productivity Standards-based, future-proof network lowers operational costs and improves administration efficiency Vehicles act as mobile hotspots to facilitate decision making during emergencies Public and private networks combine to optimize availability and bandwidth

47 47 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Public izn in Lower Saxony, Germany—Phase 5 The Challenge Increase data-storage facilities Decrease operating costs and standardize operations by consolidating multiple standalone storage networks with a single vendor Use IP-based technologies within the storage-area network (SAN) environment to offer more cost-effective services to government customers The Solution Cisco Business-Ready Data Center deployed across two separate data centers for resilience; each center has dualled Cisco MDS 9509 Multilayer Director SAN switches using virtual SAN technology for customer data separation Data center is accessible via WAN MPLS backbone known as iznNet, which connects 2200 locations across Lower Saxony The Benefits Reduced overhead costs through virtualization of SAN facilities and single platform management Optimized availability of network, resulting in improved service effectiveness IP-based protocols allow lower-cost service options, enabling introduction of price-differentiated services to match different classes of data

48 48 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Public “The Cisco Business-Ready Data Center model provides a high level of robustness which other suppliers still have to achieve.” Herr Erik Krex, Operations and Planning for izn Data Center

49 49 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Public Austrian Federal Data Center—Phase 5 The Challenge Implement ELAK, an electronic filing system, to ensure a secure, resilient network for Austrian ministries and federal administration The Solution Cisco Catalyst ® 6500 Series switches provide resilience and security while supporting network core Cisco Catalyst 3550 Series switch and Cisco 7200 Series core router connected to all ministries Cisco VPN 3000 Series concentrators Cisco PIX ® 525 security appliances Dualled Cisco 7200 Series routers linked to data center The Benefits Secure, high-performance network expedites access to data and enables cooperative electronic workflows—improving efficiency by 10 to 15 percent 99.7-percent network availability helps move agency toward paperless government system

50 50 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Public Cisco Prowess Means Project Progress “Cisco has performed very well, particularly in areas of critical importance to the project, such as the design and implementation of the metropolitan-area network, the data center, and redundancy, as well as firewalls and content switching.” Herr Kurt Fleck Project leader of ELAK

51 51 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Public Why Cisco?

52 52 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Public Setting Cisco Apart from the Rest Unmatched technical expertise Unrivaled partnerships Industry-leading, interoperable, standards-based solutions Enabler of responsive environment that outpaces changing demands Cisco Capital finance programs

53 53 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Public Modular Network Deployment Based on Integrated Components Cisco Connected Government— A Networking Approach Built to Last Cisco provides a highly adaptable network architecture that allows public administrators to meet current and future needs Highly Customized Design Based on Proven Best Practices Optimal Performance Continuously Expanding Functionality Future-Proofed Roadmap

54 54 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Public How Cisco Helps Your Agency Become a Connected Government Cisco solutions demonstrate how to apply previous success in a connected government through Assessment tools to create Connected Government network roadmap Reference architectures that represent Cisco best practices developed from real-world deployments Cisco and partner services that coordinate government processes to coincide with technical capabilities Align incentives, policy, performance management, rewards, and funding to encourage services sharing

55 55 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Public First Assess, Then Progress—the Connected Government Network Assessment Tool Translates into Possible resiliency issues in the network may be compromising important capabilities: Public notice for emergencies Internal workflow management Budget management Geographic information systems (GIS) Dispatch systems Field worker communication Internal communications Tells You

56 56 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Public City of Bremen—How Assessments Help The Challenge Adopt governance initiatives that help provide service-level agreements across multigovernmental departments Deliver multimedia services to public body’s surrounding communities Reduce IT operating costs The Solution Cisco and Brekom assessment—IPT Readiness Foundation Review Multiservice IP campus backbone (WAN/LAN) The Benefits Significant savings on service platforms through standardized LAN and recentralizing of consolidated LAN structure 20 percent savings in network operations 38 percent savings in IT headcount Increased focus on government affairs

57 57 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Public Cisco Provides Clear Path to Goals “Cisco presented us with a very clear and solid solution….The very strong relationship we had with Cisco was key, in particular with obtaining WAN/LAN. Cisco clearly stood out above the other 10 providers for the new campus solution. We could never have envisaged all these core benefits which have alleviated the strain on IT resources, so we can now become more focused on developing additional services for the City of Bremen.” Dr. Norbert Schulz CEO of Brekom

58 58 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Public Government Leasing Single monthly payment Single financing contract Ease of administration Bundled products and services Below commercial-market rates Cost-effective, comprehensive solution

59 59 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Public Government Leasing Products Lease to Ownership Plan (LTOP) Installment Purchase Plan—uses capital funds Purchase title passes upon final payment Lease With Option to Own (LWOO) Operating lease with option to own—lease payments with fixed purchase option buyout, or fair market value Uses O&M funds annually End-of-term options—return, renew, buyout, upgrade Technology refresh upgrade before or at end of term

60 60 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Public The Road Forward Compare department mission and strategy with IT capabilities Baseline current IT capabilities Define IT capabilities and mission objectives gap Develop phased IT roadmap that includes network and application capabilities to close the gap Coordinate process and policy change with IT investment plan to match technical, political, and organizational capability

61 61 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Public Contact Us Today For more information on Cisco Connected Government or to schedule an assessment, call your Cisco representative or reseller today You can also visit us on the Web at: http://www.cisco.com/go/partnerlocator/

62 62 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Public Discussion

63 63 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Public


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