Complaints Received YEARComplaints Received TOTALMental Health & Addictions % 2012 – 2013161920313 2011 – 2012156417211 2010 – 2011140513910
Individual providers – 157 Group providers – 124 SERVICE TYPE Assessment for third party32 Counselling/therapy22 Inpatient mental health services49 Mental health services161 Multiple7 Non health or disability service3 Other2 Other disability services1 Paediatric1 Physician care2 Prison health3
What happened to the 203? OutcomeNumber Advocacy13 Breach1 District Inspector19 Nursing Council/Psych Board/Medical Council15 OJ12 Provider7 Withdrawn11 Section 3866 Section 38 with follow-up10 Referred to MOH, Privacy or other4 Resolved by parties1 TOTAL159
What did they complain about? Complaint Key wordNumber of times featured Inadequate treatment/care/discharge36 Attitude/manner32 Prescribing /administering meds20 Diagnosis18 Co-ordination of treatment17 Report for third party11 Communication with family10 Incorrect treatment8 Special needs not accommodated7 ACC issues6 Consent6 Assault6 Sexual misconduct5
Your consent to our cookies if you continue to use this website.