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The “New” Parking EcoSystem

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Presentation on theme: "The “New” Parking EcoSystem"— Presentation transcript:

1 The “New” Parking EcoSystem
Carmen Sevrens Nathan Donnell Shi Brooks McGowan Michael Dixon

2 The NEW Parking Ecosystem:
parking technology and the central database functioning as one unit to streamline the parking process Central Database

3 What Changed the Ecosystem?
We found a common identifier The License Plate

4 Open Architecture Combine parking data from all LEP components
Consolidate all data into a common database Provide enforcement officers with real-time data to perform their duties Exchange data seamlessly in the cloud

5 Pay by License Plate (PbLP) Parking
The Paystation: Pay by License Plate (PbLP) Parking PBL Pay Stations Central Database

6 Pay-by-License Plate Pay-by-License Plate (PbLP) is the pay station component of license plate enabled parking Consumers enter their license plate number instead of a space number Proven operating model that has been used for many years

7 PBL Parking Workflow Park vehicle Enter plate number Purchase time
Collect receipt and head to destination

8 Advantages Of PbLP Operations
Pay-and- Display Least efficient Display permit More pay stations Cannot assign rates to spaces Revenue leakage via Pass-Back Visual inspection enforcement Least integrated with Pay-by-Phone Least user-friendly Pay-by- Space Better efficiency Spaces numbered Less pay stations Can assign rates to spaces Less opportunity for revenue leakage Wireless handheld enforcement Easily integrates with Pay-by-Phone More user-friendly Pay-by- License Plate Best efficiency Marking optional Can assign rates to areas/zones No opportunity for revenue leakage LPR system enforcement Most user-friendly Pay-and-Display Least operationally efficient Consumers must return to vehicle to display permit More pay stations needed per block Cannot assign rates to specific spaces Revenue leakage resulting from pass-back Enforcement done by visually inspecting each vehicle dashboard Least integrated with Pay-by-Phone, and not compatible with Extend-by-Phone Least user-friendly Pay-by-Space Better operational efficiency Parking spaces must be numbered Less pay stations needed per block Can assign rates to specific spaces or range of spaces Less opportunity for revenue leakage from pass-back Enforcement done using wireless handheld devices Easily integrates with Pay-by-Phone and Extend-by-Phone More user-friendly Pay-by-License Plate Best operational efficiency Marking of parking spaces is optional Can assign rates to specified areas or zones No opportunity for revenue leakage from pass-back Enforcement done using License Plate Recognition (LPR) systems *** Easily integrates with weekly/monthly/annual parking permits Most user-friendly

9 Value Added Services With PbLP
With a license plate identifier, we can Allow Extend by Phone (EbP) Issue COUPONS specific to a customer Allow grace periods

10 Mobile Phone Payment for Parking
Pay by Cell: Mobile Phone Payment for Parking Central Database Pay-by-Phone Services

11 Pay by Cell (PbC) Mobile payment technology provides a means to initiate parking with a mobile device. An account-based membership program, offering universal access to a mobile payment platform with a single enrollment. Worked traditionally for non-gated environments: curbside/on-street spaces, surface lots and open garages. Now with overlay solutions & PARCS integrations moving to the gated parking footprint. Payments separated by merchant/location and available per transaction or via the “virtual mobile wallet” payment instrument. System Accessibility Examples: Native mobile applications (iPhone, Android, BlackBerry, Windows Mobile 7) Quick Response (QR) Code Near Field Communication (NFC) Interactive Voice Response (IVR), Dual Tone Multi Frequency (DTMF) SMS/TXT message In-Vehicle GPS Coordinates/Positioning Landline Helpdesk

12 Solution Appeals to All Constituents
PARKING PROVIDERS END CONSUMER Generates ~20% more revenue than metered Reduce operating and capital costs Reduce traffic and fuel emissions Streamline parking management and improve resource management No “feeding the meter” 15 minute text reminders; no need to predict length of stay Free mobile app Opt-in local information, consumers can find businesses in proximity to their parking space Real-time payment: pay only for the time actually parked

13 Mobile Payments for Non-Gated Parking
Pay from your car using an app or by making a call About Mobile Payments One-time free registration Easy-to-use apps IVR & Text options Customer service Push, text, & reminders or notifications Integration with 3rd-party vendors $$ Any 3rd-Party System or Device (Bike Share, EV Charger, Vending Machine) Purchases conveyed real time to enforcement handhelds, pay machines, and phone apps Pay from tablet Potential for LPR enforcement

14 Expanding the Mobile Platform
Pay-by-phone parking Mobile payment Mobile commerce Mobile wallet Transit payment EV Charging payment Permits & Event Permits Gated Pay-by-phone parking

15 Parking Management System
Central Database Parking Mgt System

16 Virtual permits Advantages: Purchasing Inventory Distribution
Any credential signals permissions Advantages: Purchasing Inventory Distribution Data Entry Quicker Enforcement The basics for the Any Credential will work the same way, as long as we can identify it: Permits, Access cards, ID Cards, Credit cards, RFID—whatever. And multiple credentials can be tied to the same permit. Multiple License Plates can be tied to the same permit. Set up, issue, and track plate-based permits for individuals, groups and properties. Track and audit all revenue.

17 Virtual Permits: LEP Registered license plate represents the permit
Parking organization saves on purchasing and distributing permits Patrons have the permit in their possession and can start to use it immediately Must have an efficient way to identify plate in the field.- ie LPR Virtual Permits Concept is that a permit is purchased and a vehicle is registered with that purchase. The parker does not have to display a physical permit because we can identify if they are a permit holder through their plate. The organizations saves on purchasing and distributing permits Must have an efficient way of enforcement through license plate identification either through LPR or Handheld computers. This means that the plate information associated to a virtual permit must be available to enforcement “in the field” at the time and location that the plate is considered valid. Can multiple plates be associated with a permit or a permission to park? In Flex yes. You may have multiple vehicles on the Permit list that are associated to the permission to park. This comes down to the parking rules and if the parking organization wants to provide the convenience of registering multiple vehicles to the permit purchase. Many individuals and families own multiple vehicles. How is this enforced? Single vehicle Multiple vehicle enforcement

18 This is how we tie multiple plates to the same virtual permit.

19 Enforcing virtual permits with Autovu
Scofflaw ‘bad’ Permits ‘good’ Real-Time In an oversimplified nutshell, this is how LEP enforcement works. I don’t want to talk to much about the enforcement side because Genetec will cover that in detail a little later, but I do want to show you how T2 Flex works with AutoVu. AutoVu sees the information from DPT and parkmobile, as well as Flex, regarding parking permissions. Two common Exports from T2 Flex to AutoVu System: Scofflaw – this a list of BAD plates - otherwise known as a ‘black’ list. Created in T2 Flex based on specific criteria such as number of citations owing, minimal dollar amount, minimal days old, etc… Could also be a list of stolen vehicles In general these are plates that we are looking for When they are discovered the driver is alerted and action is taken Permits – this is a list of good plates – otherwise known as a ‘white’ list. Created in T2 Flex and can be any permission to park (short-term, long-term, specific location, different permit types (event, loading zone, commercial, delivery) The AutoVu system can process good and bad plate simultaneously. Frequency. Scofflaw and Permit information can be sent to the AutoVu back-end frequently, such as every 20 minutes. As soon as it is picked up by AutoVu it is processed and transmitted to each vehicle One note on Geofencing. Autovu knows what sector it is in at anyone time and is smart enough to associate a permit to a location.

20 eTicketBook eTicketBook issues citations
Sits on AutoVu vehicle laptop with cabled printer Integrated to AutoVu – received plate and several image files Replaces ticketwriter Reduces issuance time Sends citations to T2 Flex in real-time Virtual Permits Concept is that a permit is purchased and a vehicle is registered with that purchase. The parker does not have to display a physical permit because we can identify if they are a permit holder through their plate. The organizations saves on purchasing and distributing permits Must have an efficient way of enforcement through license plate identification either through LPR or Handheld computers. This means that the plate information associated to a virtual permit must be available to enforcement “in the field” at the time and location that the plate is considered valid. Can multiple plates be associated with a permit or a permission to park? In Flex yes. You may have multiple vehicles on the Permit list that are associated to the permission to park. This comes down to the parking rules and if the parking organization wants to provide the convenience of registering multiple vehicles to the permit purchase. Many individuals and families own multiple vehicles. How is this enforced? Single vehicle Multiple vehicle enforcement

21 AutoVu eTicketBook Integration
Officer operates AutoVu equipped vehicle “Hit” is recorded Officer Chooses to “Enforce” Plate information sent to eTicketBook Flex system/Enforcement officer fills in other details Officer prints citation on USB connected printer Virtual Permits Concept is that a permit is purchased and a vehicle is registered with that purchase. The parker does not have to display a physical permit because we can identify if they are a permit holder through their plate. The organizations saves on purchasing and distributing permits Must have an efficient way of enforcement through license plate identification either through LPR or Handheld computers. This means that the plate information associated to a virtual permit must be available to enforcement “in the field” at the time and location that the plate is considered valid. Can multiple plates be associated with a permit or a permission to park? In Flex yes. You may have multiple vehicles on the Permit list that are associated to the permission to park. This comes down to the parking rules and if the parking organization wants to provide the convenience of registering multiple vehicles to the permit purchase. Many individuals and families own multiple vehicles. How is this enforced? Single vehicle Multiple vehicle enforcement

22 The BIG Picture Virtual Permits Pay by Phone Multi-Space Meters
Flex sends plate based Permits and Scofflaw information to AutoVu and to Handheld Ticketwriters Pay by Phone solutions send plate based permit information to AutoVu in real-time. Pay by Plate solutions send plate based permit information to AutoVu in real-time. AutoVu shares all plate based information to AutoVu enforcement solution in the vehicles. Vehicles share operational information to AutoVu Back end Citations issued through Handhelds and eTicketBook and delivered to T2 Flex for processing. Multi-Space Meters Pay by Plate

23 License Plate Recognition (LPR)
Central Database LPR System

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25 LPR SYSTEM - Enforcement

26 “Permit” Sources

27 How LPR enforcement works
SCOFFLAW ! Reads Infractions GPS Position Data sent live ! X X =

28 LPR: In Vehicle Application
Virtual Permit enforcement Residential Parking Permits (RPP’s) Seasonal or Semester permits (Including Shared permits) Pay-by-plate (Dynamic wireless updates) Time limit enforcement with GPS and/or wheel imaging Scofflaw First Chalk t1 Second Chalk t2

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31 Realistic Expectations
Realistic Expectations – True Force Multiplier Increase coverage Increase citations issued Increased overall satisfaction (Citizens and staff)

32 Advantages Of The New Ecosystem
Increased Revenue No piggybacking on parking More payment options – cellphone, paystations Improved Customer Service No need to go back to the vehicle Value added services – coupons, validations Reduced Expenses Less enforcement personnel ePermits Optional tickets for paystations Improved Productivity No visual enforcement No multiple devices Scofflaws, Amber Alerts, stolen cars

33

34 Thank-You


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