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ABOUT UNILEVER. About Unilever Unilever is one of the world’s leading suppliers of fast-moving consumer goods. We aim to provide people the world over.

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Presentation on theme: "ABOUT UNILEVER. About Unilever Unilever is one of the world’s leading suppliers of fast-moving consumer goods. We aim to provide people the world over."— Presentation transcript:


2 About Unilever

3 Unilever is one of the world’s leading suppliers of fast-moving consumer goods. We aim to provide people the world over with products that are good for them and good for others. Creating a better future every day

4 Our vision ● We work to create a better future every day. ● We help people feel good, look good and get more out of life with brands and services that are good for them and good for others. ● We will inspire people to take small everyday actions that can add up to a big difference for the world. ● We will develop new ways of doing business that will allow us to double the size of our company while reducing our environmental impact.

5 Fast facts - 2009 163,000 employees at the end of the year 20 nationalities among our top tier managers More than 170 countries in which our products are sold 264 manufacturing sites worldwide €891 million invested in R&D worldwide €89 million invested in community programmes worldwide

6 People are the heart of our business. Our people ● We aim to create an environment in which all employees can fulfil their potential. ● Unilever is one of the world’s most culturally diverse companies. Our Board is made up of six nationalities and the nine members of the Unilever Executive come from six different countries.

7 Performance

8 Scale and geographic reach The Americas €13 billion turnover 4.2% underlying sales growth 32.3% of group turnover AAC €15 billion turnover 7.7% underlying sales growth 37.4% of group turnover Western Europe €12 billion turnover -1.9% underlying sales growth 30.3% of group turnover 2009 turnover €39.8 billion

9 ● Good broad-based underlying sales growth of 3.5% ● Underlying volume growth of 2.3% – accelerating through the year ● Increased investment behind our brands ● Return to strategic acquisitions including TIGI and Baltimor ● Named International Supplier of the Year by Tesco for the fourth year running Operational achievements in 2009 Sales growth 3.5% Volume growth 2.3%

10 Unilever financial performance * Continuing operations * Restructuring, disposals and one-off items ** Continuing operations

11 Strategic Focus

12 Our deep roots in local cultures and markets around the world give us our strong relationship with consumers and are the foundation for our future growth. We will bring our wealth of knowledge and international expertise to the service of local consumers – a truly multi-local multinational. Our long-term success requires a total commitment to exceptional standards of performance and productivity, to working together effectively, and to a willingness to embrace new ideas and learn continuously. To succeed also requires, we believe, the highest standards of corporate behaviour towards everyone we work with, the communities we touch, and the environment on which we have an impact. This is our road to sustainable, profitable growth, creating long-term value for our shareholders, our people, and our business partners. Our corporate purpose

13 Our ambition is to win share and grow volume in every category and country. Unilever’s growth priorities Winning with brands and innovation ● Deliver superior products, design, branding and marketing ● Bigger, better, faster innovations ● Appeal to more consumers across needs and price points Winning in the marketplace ● Lead market development ● Win with winning customers ● Be an execution powerhouse Winning through continuous improvement ● Lean, responsive and consumer-led value chain ● Drive return on brand support ● Agile, cost-competitive organisation Winning with people ● Organisation and diverse talent pipeline ready to match our growth ambitions ● Performance culture which respects our values ● Leverage our operating framework for competitive advantage

14 Our deep roots and early engagement in D&E markets give us invaluable consumer insight: ● Understanding of the local consumer ● Brands and products across a wide range of income levels ● Critical mass on the ground ● Corporate reputation with local stakeholders and talent pool Leveraging our scale brings us advantages over local competition: ● Global portfolio of brands and categories ● Dedicated R&D investment ● Shared values and standards of behaviour Local roots with global scale LOCAL ROOTS GLOBAL SCALE

15 Of the 6.8 billion people in the world today, 5.9 billion live in developing and emerging markets – countries such as Brazil, India and Indonesia where Unilever has deep roots and a wide presence. We already reach many more consumers than our competitors in these markets. The D&E opportunity % 2004 Sales % 2009 Sales North America 23% Western Europe 38% D&E 36% Other developed 3% North America 16% Western Europe 30% D&E 50% Other developed 4%

16 Categories, Brands and Regions

17 Unilever’s portfolio of categories Leading category positions Ice Cream & Beverages Personal Care Homecare Savoury, Dressings & Spreads Strong category positions

18 Top 25 brands = almost 75% of Unilever’s sales*. * As at end 2009 Big global brands

19 Categories Deliver global platforms Responsible for: ● Brand development ● Innovation ● Research and development Accountable for: ● Medium/long-term market share ● Brand health ● Innovation metrics ● Category value creation Regions Execute on the ground Responsible for: ● Managing the business ● Deploying brands and innovations ● Customer management Accountable for: ● Short-term market shares ● Growth ● Profit ● Cash flows Clear, distinct, complementary roles. Regions and categories

20 Unilever Foodsolutions is one of the world’s leading foodservice businesses. ● Works closely with customers, including caterers, restaurateurs and major hotel and fast-food chains, to create food solutions that help grow their business. ● Operates in 68 countries worldwide, employing 4,700 people, including 230 chefs. ● Holds leading positions in bouillons/bases, seasonings, sauces, soups, dressings, tea and desserts. ● Unrivalled combination of: − Consumer insight − Customer understanding − Chefmanship® – culinary passion and expertise − Well-known brands. Foodsolutions

21 The Supply Chain

22 264 manufacturing sites. Continuous improvement in eco-efficiency in factories (1995–2009): ● 41% reduction in CO 2 from energy ● 65% reduction in water use ● 73% reduction in total waste Manufacturing Preliminary data pending audit.

23 Around one-fifth of Unilever’s sales are through ten major retail chains. Our products are sold in over 10 million small shops in developing and emerging markets. 50% of sales from developing and emerging markets. Distribution and retailing

24 Unilever manages a number of partnerships globally. Customer partnerships

25 2 billion consumers use a Unilever product on any day. Top 13 brands with combined sales of €23 billion in 2009. €5.3 billion invested in advertising and promotion. €891 million invested in R&D. Consumers

26 Innovation

27 Unilever is a world leader in research and development (R&D). Innovation driving growth 1 ● €891 million invested in R&D in 2009 ● At least 250 new patent applications filed each year ● A portfolio of more than 20,000 patents and patent applications

28 Competitive advantage through an integrated R&D programme. ● More than 6,000 R&D professionals ● 6 strategic R&D laboratories delivering groundbreaking technologies ● 31 major development centres developing and implementing product innovations ● 92 locations around the globe with R&D teams implementing innovations in countries and factories

29 Focused efforts that swiftly bring bigger innovations to market. Innovation driving growth 3 Knorr Stock Pot revolutionises bouillon with a format that provides a more authentic bouillon. Small & Mighty is the industry’s first super-concentrated liquid detergent, using one-third of the packaging, one-third of the water and one-third of the transport of dilute liquids. Dove Body Wash Uses proprietary NutriumMoisture technology, earning its scientifically-proven claim to provide ‘effective natural nourishment’.

30 Social and Environment

31 Helping society through our products and programmes. 133 million people reached by Lifebuoy handwashing programmes since 2002 15 million people in 3 million households in India provided with safe drinking water through Pureit 44% of our products in line with internationally accepted guidelines for saturated and trans fats, sugar and salt Nearly 17 million school meals delivered to 80,000 children in 2009 through our partnership with the World Food Programme 45,000 women entrepreneurs reach 3 million consumers in 100,000 Indian villages selling Unilever products door to door Social

32 * Measured by tonne per production. Preliminary data pending audit. We are committed to sourcing all palm oil from certified sustainable sources by 2015 15% of the tea we use globally is sourced from Rainforest Alliance Certified TM farms Over the period 1995–2009 we have achieved reductions of: 41% in CO 2 emissions* 73% in total waste* 65% in water usage* Eleven years as sector leader of the Dow Jones Sustainability Indexes. Our goal is to double the size of the business whilst at the same time reducing our environmental footprint. This encompasses the whole value chain – from the sourcing of raw materials through to consumer use and disposal of our products. Environmental

33 Working in partnership is crucial in developing and delivering some of our major sustainability commitments. UN World Food Programme: to feed hungry children and improve their nutrition World Heart Federation: to promote heart health Global Alliance for Improved Nutrition: to co-create new approaches in food fortification to address malnutrition FDI World Dental Federation: to improve oral health Global Public-Private Partnership for Handwashing with soap: to promote good hygiene practice UN Global Compact: to align business operations and strategies in the areas of human rights, labour, environment and anti-corruption Our principal global partnerships are with: Working with others

34 Structure

35 Unilever was formed in 1930 from two companies: Margarine Unie and Lever Brothers. Legal structure and governance Margarine Unie (Netherlands) Lever Brothers (UK) ● It was a full business merger, operating as a single business entity. ● Two separate legal parent companies have been maintained: oUnilever NV (Netherlands) and Unilever PLC (UK). ● This works through an equalisation agreement and other contracts between the two companies.

36 A global management team Sandy Ogg Chief HR Officer Geneviève Berger Chief R&D Officer Michael Polk President Global Foods, Home & Personal Care Harish Manwani President Asia, Africa and Central & Eastern Europe Doug Baillie President Western Europe Dave Lewis President Americas Paul Polman Chief Executive Officer Pier Luigi Sigismondi Chief Supply Chain Officer Jean-Marc Huët Chief Financial Officer Keith Weed Chief Marketing and Communications Officer

37 Board of Directors Chairman Michael Treschow Paul Polman Chief Executive Officer Jean-Marc Huët Chief Financial Officer Executive Directors Non-Executive Directors The Rt Hon The Lord Brittan of Spennithorne QC, DL Wim DikLouise Fresco Ann Fudge Charles Golden Byron Grote Narayana Murthy Hixonia Nyasulu Kees StormJeroen van der Veer Paul Walsh


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