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E-1 Effective Chaplaincy & Local Church 2012 ICPC ATS Spokane, WA Patrick J. Hamman Pat@CityChaplain.org July 2012 © Pat Hamman, Director inResponse Team inLife Clinic, LLC 1
Your Trainer Patrick J. Hamman, MA, MS, CTSS Ordained Pastor since 1980 (20 + yrs Pastor experience) Senior Police and Fire/EMS Chaplain, 25 years Certified Trauma Services Specialist Certified Crisis Responder (AACC) Compassion Fatigue Educator Certified Teacher (States of WA & CA) Certified/Approved Trainer ICPC FFC ICISF CISM Disaster Behavioral Health July 2012 © Pat Hamman, Director inResponse Team inLife Clinic, LLC 2
A Judeo-Christian perspective – explore the range of Pastoral Crisis CARE (PCC) opportunities God's best plan for City Crisis CARE includes the active participation of local Churches (City Chaplain) Develop a list of the “Top 10” Pastoral Crisis CARE basics which can be offered to local Churches ASSUMPTIONS Pre-crisis PCC training in Churches: 1.Help build awareness & confidence 2.Expand knowledge & skills 3.Increase desire to support & partner with Chaplains (missionaries) in crisis related ministries July 2012 © Pat Hamman, Director inResponse Team inLife Clinic, LLC 3 Effective Chaplaincy & Local Church
I myself am convinced, my brothers [and sisters], that you yourselves are full of goodness, complete in knowledge and competent to instruct one another. It has always been my ambition to preach the gospel where Christ was not known [especially in times of crisis] …as it is written: “Those who were not told about Him will see, And those who have not heard will understand.” Romans 15:14-21 Isaiah 52:15 July 2012 © Pat Hamman, Director inResponse Team inLife Clinic, LLC 4 Effective Chaplaincy & Local Church
Not that I have already attained this,… I press on to take hold of that for which Christ Jesus took hold of me. I press on to win the prize for which God has called me heavenward in Christ Jesus. Philippians 3:12-14 July 2012 © Pat Hamman, Director inResponse Team inLife Clinic, LLC 5 Effective Chaplaincy & Local Church
Pastoral Crisis CARE Two Simple Objectives Be There... Listen! 6 July 2012 © Pat Hamman, Director inResponse Team inLife Clinic, LLC
1.A Pastor for 20 years Police & Fire/EMS Chaplain for 25 years Disaster Preparedness Educator for 13 years 2.“What are the Ten PCC Basics I’d want my Church members to understand & live?” 3.PCC not the Pastors job. He/she must train the people to do the “work of the ministry” 4.PCC is my code-word for crisis evangelism, proclaiming Good News in times of crisis July 2012 © Pat Hamman, Director inResponse Team inLife Clinic, LLC 7 Pat’s Intro to Pastoral Crisis CARE
A training opportunity for everyone to be a Good Samaritan (Luke 10) Increasing buy-in PCC Training & Outreach builds upon itself July 2012 © Pat Hamman, Director inResponse Team inLife Clinic, LLC 8 Pat’s PCC Convictions
1.Practical, relational, emotional & spiritual 2.Blends God’s Word & Prayer with good mental health practice/science 3.Local Church is God’s Best Plan for Crisis CARE 4.Glocal Crisis CARE: “Prepare local then Go global.” (Acts 1:8; Matt 24, 25) 5.Jesus is our Role Model for Pastoral Crisis CARE July 2012 © Pat Hamman, Director inResponse Team inLife Clinic, LLC 9 Pat’s PCC Convictions
6.Jesus trained & sent His Disciples out to do Pastoral Crisis CARE (Matt 10 & Luke 10) 7.CARE-ing like Jesus Ask questions & listen Describe (relational)….Don’t prescribe (rules) Let them discover…don’t declare 8.SIMPLE: Life-story + Scriptures + Spirit 9.ESP Chaplains serve as an Interim Pastor Every Department needs a Chaplain Every ESP family needs a Church & Pastor Positive talk about your Pastor & Church July 2012 © Pat Hamman, Director inResponse Team inLife Clinic, LLC 10 Pat’s PCC Convictions
Pre-crisis PCC Training: 1.Builds Confidence & Resiliency 2.Emphasizes Jesus’ Grace and Truth 3.Expands Knowledge & Skills 4.Increases Confidence and Availability to Serve 5.Emergency: Need help NOW, call 9-1-1 6.Disaster: 100’s emergencies, same time & place Pastoral Crisis CARE training is the same for both July 2012 © Pat Hamman, Director inResponse Team inLife Clinic, LLC 11 Pat’s PCC Convictions
Following Jesus, Our Shepherd Pastoral CARE in Times of Crisis (Psalm 23) 1.Intentional Shepherd (Ezekiel 34:16) I will search for the lost and bring back the strays. I will bind up the injured and strengthen the weak 2.Compassionate Shepherd (Matt 9:36) He had compassion on them because they were harassed and helpless like sheep without a shepherd. 3.Good Shepherd (John10:10-11, 14) Lays down his life for the sheep… 4.Great Shepherd (Heb 13:20) Back from the dead 5.Chief Shepherd (1 Peter 5:4) Crown of glory July 2012 © Pat Hamman, Director inResponse Team inLife Clinic, LLC 12
Jesus Sends Us into Crisis Harvest Matthew 9-10 1.Jesus’ Compassion & Command (9:35-38) 2.Jesus‘ Authority (10:1-5) 3.Go to the Needy (10:5-10) The diseased, dying, despised, demonized…. hungry, poor, lonely, etc. 4.Go to Danger (10:11-16) Jesus sent them out like sheep among wolves. 5.Expect betrayal, hatred & persecution (10:17-39) “don’t be afraid…take up [your] cross”. 6.Promised provision and reward (10:9-10, 40-42) July 2012 © Pat Hamman, Director inResponse Team inLife Clinic, LLC 13
Injured Victims Displaced Tenants Vendors, Suppliers Neighbors Contractors Friends Bystanders Survivors Faith Community Civic Leaders Schools Police Apartment Fatality Fire Families RADIO & TV Internet Facebook TV News & Papers Television Blogs Counselors Fire/EMS Hospitals Non Profits Cell Phones & Texting Video Recorders An Example of a “Crisis” Harvest Field Matthew 9:35-38 City July 201214 © Pat Hamman, Director inResponse Team inLife Clinic, LLC Staff, Owners Responders Funeral Homes Med Ex Off City Pub Works
Defining Partnership A Partnership includes shared: 1.Resources 2.Risks 3.Rewards In a Chaplain-Church “partnership”, each brings something to the table in all three areas. Examples? July 2012 © Pat Hamman, Director inResponse Team inLife Clinic, LLC 15
Small Groups – Collective Wisdom Rate on a 1 to 10, and answer why? 1.How IMPORTANT is a “partnership” between the Chaplain and their local Churches? 2.How SUCCESSFUL are local Chaplain & Church “partnerships”? 3.What can we do to close the gap between the IMPORTANT and the SUCESSFUL? July 2012 © Pat Hamman, Director inResponse Team inLife Clinic, LLC 16
Jesus used Police & Fire/EMS scenes to help describe Pastoral CARE & Loving Your Neighbor: “Thief will steal, kill and destroy” (John 10:10) “Robbers…beat him…half dead” (Luke 10:25-35) Jesus listed disasters (plus) as end-times PCC opportunities (Matt 24:14-24) “Be still and know that I am God” is spoken in the midst of earthquakes and wars (Psalm 46) July 2012 © Pat Hamman, Director inResponse Team inLife Clinic, LLC 17 Pat’s Pastoral Crisis CARE 10 Basics From a house fire, car accident or suicide… to a regional earthquake or terrorist event, PCC Basics are the same
Living Esther 4:14: “For such a time as this” Today is the time to prepare/build for the next crisis opportunity. (Matt 7:24-25; Heb 3:15) Jesus wants His Church to be prepared to give an answer to all who asks about hope, especially in times of crisis. (1 Peter 3:15, Romans 15:13) Matthew 24:4-14 Proclaiming the ‘Gospel of the Kingdom” during times of crisis. Acts 5:42; 20:24 The Good News of God’s grace. July 2012 © Pat Hamman, Director inResponse Team inLife Clinic, LLC 18 Pat’s Pastoral Crisis CARE 10 Basics
= + 19 July 2012 © Pat Hamman, Director inResponse Team inLife Clinic, LLC 1 Crisis = Dangerous Opportunity
Written in Chinese, the word Crisis is expressed in two different characters: “Danger” + “Possibility” A Crisis has hidden potential and opportunity within it….. July 2012 © Pat Hamman, Director inResponse Team inLife Clinic, LLC 20 1 Crisis = Dangerous Opportunity
Three Crisis Questions: 1. Does anybody know I’m here? 2. Does anybody know I’m hurting? 3. Does anybody CARE? 21 July 2012 © Pat Hamman, Director inResponse Team inLife Clinic, LLC 1 Crisis = Dangerous Opportunity
2 Pastoral John 10 Jesus (Pastor/Shepherd) Calls His sheep by name…leads them…[offers us] life to the full…lays down His life…[wants more] sheep [and] one flock Ezekiel 34:16 Search for the lost and bring back the strays… bind up the injured and strengthen the weak… Psalm 23 He makes me lie down in green pastures… beside quiet waters…through the valley of the shadow of death…goodness and love…forever. July 2012 © Pat Hamman, Director inResponse Team inLife Clinic, LLC 22
23 July 2012 © Pat Hamman, Director inResponse Team inLife Clinic, LLC 3 Anatomy of a Crisis Crisis Formula = PE(s) + P + LEF + CS + R A crisis is not an event. A crisis is one’s overwhelming response to an event or life circumstance. “Out of Balance”
Precipitating Event(s) Perception of event/situation Life Experience, Worldview & Faith Coping Skills (internal) Resources (external) 24 Crisis = OUT OF BALANCE July 2012 © Pat Hamman, Director inResponse Team inLife Clinic, LLC 3 Anatomy of a Crisis Crisis Formula = PE(s) + P + LEF + CS + R
July 2012 © Pat Hamman, Director inResponse Team inLife Clinic, LLC 25 Precipitating Event(s) Perception Life Experience Worldview Faith Coping Skills Resources Not a Crisis Mini Crisis Crisis 3 Anatomy of a Crisis Crisis Formula = PE(s) + P + LEF + CS + R
July 2012 © Pat Hamman, Director inResponse Team inLife Clinic, LLC 26 Perception Coping Skills Resources Crisis PE Life Experience Worldview Faith 3 Anatomy of a Crisis Crisis Formula = PE(s) + P + LEF + CS + R
4 Crisis CARE July 2012 © Pat Hamman, Director inResponse Team inLife Clinic, LLC 27 Crisis CARE vs. Control Response C ompassionC ontrol A cceptanceA nalyze R eflectionR escue E ncouragementE nforce
4 Crisis CARE July 2012 © Pat Hamman, Director inResponse Team inLife Clinic, LLC 28 Compassion: Feeling another’s need or pain, and offering support and/or resources. The foremost need of the victim or survivor. Acceptance: Respecting all people, even when we don’t agree with them or their choices. Allows them to lower their guard/defenses.
4 Crisis CARE July 2012 © Pat Hamman, Director inResponse Team inLife Clinic, LLC 29 Reflection: Listening and helping people keep life in perspective. Invites them to explore their resources & express their fears, desires, etc. Encouragement: Offering hope which strengthens and looks to the future. Empowers them to call on their resources and to have a measure of hope.
5 Ministry of Presence (MOP) Ministry means service For the benefit of others Giving your full attention: eye contact body language Engaging both your head and your heart Requires TIME Together. Tests help build Trust 30 July 2012 © Pat Hamman, Director inResponse Team inLife Clinic, LLC
5 Ministry of Presence is like: Oxygen is required for life …fresh clean air Light always wins… there are no dark switches Salt is most effective when scattered and invisible. Salt creates a thirst, preserves and seasons Aroma influences the atmosphere, and like hope, it’s contagious 31 July 2012 © Pat Hamman, Director inResponse Team inLife Clinic, LLC
6 Gift of Availability (GOA) GOA is like Jesus GOA speaks much louder than words/programs Listening is KEY…eyes, body, mind & heart At their convenience, as much as is reasonable No Agenda…no strings attached. It’s a gift! GOA is not: Appointment Program Voice Mail Email ? Cell Phone, Text, Face Book……. 32 July 2012 © Pat Hamman, Director inResponse Team inLife Clinic, LLC
Matthew 25:34-36 “a meal, drink, visit…” Cup of cold water or “Chocolates” Bread for a neighbor in the middle of the night Your peace, presence…non intrusive LISTENING without judging or interrupting Bless, not curse… encourage, pray (silent?) Single Mom Families & Foster Children Blanket, writing tablet Some band-aides and a ride to the doctor Your “private” contact info? 33 7 Ministry of Small Things (MOST) July 2012 © Pat Hamman, Director inResponse Team inLife Clinic, LLC
The first thing Andrew did was to find his brother Simon… And he brought him to Jesus. Jesus looked at him and said, “You are Simon son of John. You will be called Cephas,…” [The next day] finding Philip, [Jesus] said to him, “Follow me.” Philip found Nathanael… “Can anything good come from there [Nazareth – a Crisis?]?” Nathanael asked. “Come and see,” said Philip. Jesus said [to Nathanael], “….You will see greater things than that.” (John 1:42-50) 34 7 Ministry of Introductions (MOI) July 2012 © Pat Hamman, Director inResponse Team inLife Clinic, LLC
Jesus is on-scene [in the crisis] through us, today. “We [Jesus & Father, by the indwelling Holy Spirit] will make our home with him [believers]” (John 14:23,26) This mystery, which is Christ in you, the hope of glory. (Col 1:27) 35 7 Ministry of Introductions (MOI) July 2012 © Pat Hamman, Director inResponse Team inLife Clinic, LLC
36 8 Psychological First Aid July 2012 1.Focus on the first: Three minutes Three hours Three days 2.Stabilize & Transfer to their support system, or to a higher level of care/support 3.Psychological First Aid is to Psychotherapy as Physical First Aid is to Surgery © Pat Hamman, Director inResponse Team inLife Clinic, LLC
Immediate Safety & Practical Needs Psychological First Aid Relational Support Spiritual 37July 2012 © Pat Hamman, Director inResponse Team inLife Clinic, LLC 8 Psychological First Aid Starts at the Bottom & Builds Upward Good Samaritan (Luke 10)
38 July 2012 1.You don’t have sufficient time to support the person through their crisis/need 2.You don’t have adequate knowledge, skills or resources 3.You recognize Cognitive, Emotional and/or Behavioral signs which suggest the need for a higher level of care and support. 4.Obvious/serious health issues 5.Danger to self or others (9-1-1 ???) © Pat Hamman, Director inResponse Team inLife Clinic, LLC 8 Psychological First Aid When to Refer?
1.Eat (protein, fruits, vegetables) 2.Drink (lots of water) 3.Exercise (walk to “expel” the chemical dump) 4.Avoid (excess/extra) Caffeine and Alcohol 5.Talk with a “Safe” person…. Ask them to listen to you, not fix you. July 2012 © Pat Hamman, Director inResponse Team inLife Clinic, LLC 39 8 Psychological First Aid Instructions for Survivors During & After a Crisis
1.Well doing, devoid of self-care, is, at best, doing well poorly. Exemplary care of others is rooted in vigilant self-care. Rest in the Storm by Kirk Jones 2.Be Ready to CARE by living a BALANCED LIFE: relationships (family & friends)diet, rest, exercise, prayer/word, play,, responsibilities, etc. 3.Talk with a safe peer, care giver or professional after a Crisis CARE opportunity. July 2012 © Pat Hamman, Director inResponse Team inLife Clinic, LLC 40 9 Self Care
1.Sympathy – feeling sorry for them Feel FOR 2.Empathy – feeling their pain Feel WITH 3.Compassion – feeling their pain + action Feel AND Act by offering choices Protect their dignity 4.Recognize that CARE-givers are in danger of: Caring too much – Compassion Fatigue Doing too much – Burn Out July 2012 © Pat Hamman, Director inResponse Team inLife Clinic, LLC 41 9 Self Care Important Definitions
Be There... Listen! 42 July 2012 © Pat Hamman, Director inResponse Team inLife Clinic, LLC 10 The BASIC Starting Point Instilling Hope…it’s contagious! CARE by MOP, GOA & MOI MOST with your Head & Heart 3 Common “Crisis” Questions
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