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S Y N E R G Y Intercultural Management & Communications T R A N S C U L T U R A L T RANSCULTURAL S YNERGY T RANSCULTURAL S YNERGY facilitate the post merger integration challenges arising in cross-border mergers, acquisitions, joint ventures or other transnational collaboration, where differing cultures meet. bridging the cultural gap This presentation shows how with our help you can optimise transnational business potential by bridging the cultural gap. Next Click mouse on slide here to move to next slide Are you currently involved in a cross-border merger? Or planning an international acquisition or alliance? Or considering doing so in the future? A few minutes spent viewing this presentation could be a fruitful investment! © Transcultural Synergy
The trend towards global acquisitions, mergers & alliances is accelerating Yet 50% - 80% of them fail Next Click here Unless the troops and their leaders start fighting the Integration is like the merging of armies or tribes: Most quoted reason (in hindsight): Insufficient attention culture to the significance of culture in the integration process. Did you know….? to deliver the expected results! * depending on statisitic, location & definition of failure * rather than each other, same enemy, rather than each other, no matter how good the strategy is, victory is an unlikely outcome. © Transcultural Synergy
competition! It is said that the companies who benefit most from a merger or acquisition are the competition! Because of insufficient consideration to the strong influence of Next Click here Why does so much international collaboration break down? Seldom due to financial, legal or technical issues cultureorganisational national and national What happens? on a merged company ’ s ability to achieve its objectives integration process We must refine the way we manage the post merger integration process © Transcultural Synergy
Senior management focus on : Insufficient attention paid to: integration process balance people buy-in (the “troops”) customers and other stakeholders Middle Management the ‘deal’ (creating shareholder value) financial and legal issues strategy (desired synergy) causing internal resentment, stress and other hurdles..... Next Click here not trained or experienced to manage the process collaboration and ‘synergy’ does not happen by itself Often one culture inadvertently dominates the other, What goes wrong? © Transcultural Synergy
It doesn’t have to be like this! INWARD-LOOKING NEGLECT OF CUSTOMERS STAFF EXODUS SALES DECREASE KEY SKILLS/TALENT LOSS DEMOTIVATION NEGATIVE SPIRAL UNCERTAINTY EXTERNAL Market INTERNAL Personnel Next Click here leading to financial losses! Hidden Hurdles? MERGED AnxietyDistrustFear ‘Our way is best’ CheatingDefensivenessStressDisillusionment No communication Mis- understanding Let down Withholding information Lack of direction Hidden agendas Anger AnxietyDistrustFear ‘Our way is best’ CheatingDefensivenessStressDisillusionment No communication Mis- understanding Let down Withholding information Lack of direction Hidden agendas Anger © Transcultural Synergy
What can be done? The differing cultures in the merging business touch on all aspects of integration, and must be bridged professionally. Culture is central to any integration process Next Click here What is communicated Who gets promoted Reward Rituals & taboos Vision TeamworkCreativity Attitudes to Innovation How decisions are taken How customers are treated Emotional Intelligence LeadershipSTYLES Accountabilities Compatibility Who’s in control Time CoreVALUES Responsibility Management style Sharing knowledge Conflict Resolution Views of risk How work is organised © Transcultural Synergy
national culture We explore the two organisational cultures and put them in their national culture context, in order to … Avoid losing touch with markets from introspection Resolve potential conflicts quickly & effectively Refine the integration plan to include take account of the human aspect agree on shared objectives and common culture refocus company outward towards customers. Next Click here What we can do for you and Pinpoint other areas needing particular attention Merging companies domestically is difficult enough. The issues are compounded dramatically in an international context, where fundamentally different values and leadership styles operate © Transcultural Synergy
How we do it Next Click here Models - predicting challenges Clear grasp of cultures involved Common culture strategy Planning of integration process Culture Integration Team Communications / Corp. Identity Skills & Competences Training Virtual Working / Team building Review & Problem solving Expertise for specialised tasks Customer & HR issues CULTURAL AUDIT INTEGRATION MAPPING INTEGRATIONPROCESS INTEGRATION PROCESS Structured Implementation CULTURE BRIDGINGSKILLS CULTURE BRIDGING SKILLS MONITOR PROGRESS © Transcultural Synergy
ACT NOW before it is too late Best conditions for successful merger New company working coherently Desired synergies (working to common goals) Increased credibility Increased staff/talent retention Increased morale increased sales and profits wealth creation internationally original purpose of merger achieved culture Given the statistical risks, can you afford not to take culture seriously? Next Click here to success, and needs commitment from the top,culture Like TQC and customer focus, culture is central How do you benefit? We always start with a Cultural Audit (ideally as part of pre-merger due diligence) © Transcultural Synergy
free A free meeting to assess how we might help T RANSCULTURAL S YNERGY Call: (UK: +44) (0) Fax: (UK: +44) (0) For more information, to print out the text or for success case studies, please visit the web-site: click here here END Click here That could be today, next month or next year … … but don ’ t leave it too late! The next step is Intercultural Management for cross-border merger integration Helping you Bridge the Cultural Gap the right teamthe right placethe right time Creating the right team, at the right place, at the right time © Transcultural Synergy
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