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Libraries for 21 st Century communities …………………………………….…………………………………………………………………………………………………………........

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Presentation on theme: "Libraries for 21 st Century communities …………………………………….…………………………………………………………………………………………………………........"— Presentation transcript:

1 Libraries for 21 st Century communities …………………………………….…………………………………………………………………………………………………………

2 ……………………………………. 02 Public libraries support well- being, encourage reading, spread knowledge, contribute to learning and skills and help to foster identity, community and a sense of place for people of all ages, backgrounds and cultures. …………………………………………………………………………………………………………

3 ……………………………………. 03 …………………………………………………………………………………………………………

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5 ……………………………………. 05 …………………………………………………………………………………………………………

6 Library Services Meet Key Policy Agendas ……………………………………. 06 Improving the economy Increasing social mobility Making places better Supporting learning Connecting communities …………………………………………………………………………………………………………

7 Context ……………………………………. 07 Complex social, political, economic and public management environment Changing user expectations Understanding that environment and adapting accordingly. …………………………………………………………………………………………………………

8 ……………………………………. 08 …………………………………………………………………………………………………………

9 ……………………………………. 09 ………………………………………………………………………………………………………… Councils have a clear duty to provide a ‘comprehensive and efficient’ library service ‘Duty to Involve’ 2009 DCMS policy statement “The modernisation of public libraries”

10 ……………………………………. 010 …………………………………………………………………………………………………………

11 Case study: Newcastle Before : – 2001 ‘fair’ one star service. – Inward looking – Unresponseive After : Visits up; membership up Living room in city Branches with different offers Colocations Poised for change again Customer service ……………………………………. 011 …………………………………………………………………………………………………………

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