1. BEST PRACTICES IN CONSTRUCTION INDUSTRY SEMINAR (BPCI 2008)
“ TOLLED ROAD-PAST, PRESENT & FUTURE “
By:
Y. Bhg. Dato’ Ir. Haji Mohamad Razali B. Othman
Director General
Malaysian Highway Authority

2. CONTENT
INTRODUCTION
HIGHWAY DEVELOPMENT
PAST
PRESENT
FUTURE
CONCLUSION

3. INTRODUCTION Road privatization policy started in 1983
North Klang Straits Bypass (NKSB) By Shapadu Comp. Ltd. (1983)
CHRONOLOGY
Jalan Kuching Highway by Kamunting Corporation (1986)
North – South Expressway (1989)

4. HIGHWAY DEVELOPMENT

5. Total Road Length in Malaysia ('000 km)
100.0
77.2
80.0
64.3
65.2
60.0
38.9
Total Length ('000 km)
40.0
18.0
20.0
14.5
10.4 - 55 65 75 85 95 99
`07
Year
From the Bar chart showed the increase of the road length in Malaysia (excluding rural & village road) from 66,391 kilometers to 77,240 kilometers in 2007.

6. PAST
Federal Government decided to embark construction of a toll expressway (1977)
The decision was based on :
From Bukit Kayu Hitam to Johor Bahru known as
North – South Expressway
The general Transportation Study of Malaysia ( )
The Malaysian Highway feasibility Study ( )
Feasibility study and Toll Application ( )

7. Provide an efficient network system of highway
Provide a smooth, comfortable and safe ride
Help to alleviate traffic congestion along Federal Route 1
Accelerate economic growth
MAIN OBJECTIVE HAVING THE HIGHWAY
Supplement the existing Federal Route 1
Facilitate fast and uninterrupted movement of traffic
Using international standards
Able to reduce vehicle operating cost
Reduce traveling time

8. 23 highways operated by 17 Concession Company
PRESENT
Under Planning:
2 nos of highway
TOLL HIGHWAYS
Under Construction:
7 nos of highway
Under Operation:
23 highways operated by 17 Concession Company

9. Highway In Operation : Bil Highway Route No. Highway Length 1. E1
North – South Expressway
823.0 Km 2.
E36
Penang Bridge
13.5 Km 3. E8
Kuala Lumpur – Karak Highway
60.0 Km 4.
E15
Butterworth – Kulim Expressway
16.8 Km 5. E5
Shah Alam Expressway
35.0 Km 6. E6
North – South Expressway Central Link
48.0 Km 7.
E29
Seremban – Port Dickson Expressway
22.7 Km 8. E3
Malaysian – Singapore Second Crossing Expressway
44.7 Km 9.
E11
Damansara – Puchong Highway.
40.0 Km
10. E7
Cheras – Kajang Highway
11.7 Km
11. E9
Sungai Besi Expressway
16.7 Km

10. Cont..Highway In Operation :
Bil
Highway Route No.
Highway
Length
12.
E12
Kuala Lumpur – Ampang Elevated Highway
7.4 Km
13.
E23
Western Kuala Lumpur Traffic Dispersal Scheme
26.0 Km
14.
E18
Kajang Traffic Dispersal Ring Road
37.0 Km
15.
E10
New Pantai Expressway
19.6 Km
16.
E35
Shah Alam – Kuang Expressway
25.0 Km
17. E8
East Coast Highway (Phase1)
169.0 Km
18.
E30
North Klang Straits Bypass
8.0 Km
19.
New North Klang Straits Bypass
7.5 Km
20.
E17
Butterworth Outer Ring Road
12.1 Km
21.
E38
Storm Water Management And Road Tunnel (SMART)
3.06 Km
22. -
Jln Cheras, Sambungan Timur-Barat, Lebuhraya Sungai Besi (Lebuhraya Metramac)
23.
E20
Kuala Lumpur – Putrajaya Highway
TOTAL LENGTH : Km

11. Highway In Operation :
NORTH - SOUTH EXPRESSWAY (PLUS) ( 848 KM )
TOLL PLAZAS - OPEN 7 NOS., CLOSED - 60 NOS.

12. Highway In Operation :
(before upgrading)
KUALA LUMPUR - KARAK HIGHWAY (KL-KARAK) ( 60 KM )
TOLL PLAZAS (OPEN) - 2 NOS.

13. Highway In Operation :
WESTERN KL TRAFFIC DISPERSAL SCHEME (SPRINT) (26 KM)
TOLL PLAZAS – 3 NOS. INTERCHANGES – 13 NOS.

14. Highway In Operation :
AMPANG-KL ELEVATED HIGHWAY (AKLEH) ( 7.4 KM )
TOLL PLAZAS OPEN -1 NO.

15. PRESENT CONSTRUCTION Most of present toll highways – urban area
Through heavily populated area
Mitigation measure needed in solving problem

16. ENVIRONMENTAL PROBLEM (SENAI – DESARU EXPRESSWAY)
MITIGATION MEASURES:
ENVIRONMENTAL PROBLEM (SENAI – DESARU EXPRESSWAY)
Safeguarding water Catchment from contaminated spillage
SDE highway alignment traverses through Sg. Layang Water Catchment
Pollutant Removal System (PRS) sited at strategic location
The objective to remove the chemical/pollutants from the surface runoff, preventing them from reaching the water catchment
PRS essentially comprises 4 component:-
Grass Swale
Grass Pollutant Trap
Oil / grease / chemical Filtration
Retention

17. Pollutant Removal System Process
MITIGATION MEASURES:
Pollutant Removal System Process

18. LAND USE PROBLEM Land scarcity Space constraint – urban area
Increase usage of highway by local commuter – cause congestion
The experience of dealing with the problem:-
DUKE Highway
SPRINT Highway

19. DUKE HIGHWAY PROJECT MITIGATION MEASURES:
LIMITATION OF RIGHT OF WAY (R.O.W)
Redesigning the drainage system to suite the R.O.W condition

20. DUKE HIGHWAY PROJECT MITIGATION MEASURES:
LIMITATION OF RIGHT OF WAY (R.O.W)
Application of Reinforcement Concrete wall for a spacious carriageway

21. LIMITATION OF RIGHT OF WAY (R.O.W)
MITIGATION MEASURES:
ii) Reconfiguration of Interchanges
LIMITATION OF RIGHT OF WAY (R.O.W)
Reconfiguration of interchanges (eg: Sentul Pasar Interchange)
Advantages :-
No acquisition for drainage reserve
Providing free flow of water
No interfacing with flood mitigation structure
*Interchange Design to skirt around the Existing detention pond by JPS as a flood mitigation measure

22. LIMITATION OF RIGHT OF WAY (R.O.W)
MITIGATION MEASURES:
iii) Sharing of TNB power line reserve
LIMITATION OF RIGHT OF WAY (R.O.W)
Original proposal – separate reserve for highway and TNB power lines
Benefits:-
29 houses & 5 shops not to be acquired
Live line maintenance from the deck

23. SPRINT HIGHWAY PROJECT
MITIGATION MEASURES:
SPRINT HIGHWAY PROJECT
Designed using innovative methods to minimise land use and disruption to the environment during construction.
700 m Bored tunneling construction method through a hill as a direct access through Penchala
To preserve the ecology and environmental

24. First in Malaysia to feature double deck structure
MITIGATION MEASURES:
SPRINT HIGHWAY PROJECT
Designed using innovative methods to minimise land use and disruption to the environment during construction.
First in Malaysia to feature double deck structure

25. Traffic congestion problem at toll plazas
MITIGATION MEASURES:
Traffic congestion problem at toll plazas
Introduction of Electronic Toll Collection (ETC) occurs after completion of the NSE in Sept
Earlier stage of implementation, less number of highway users using this system.
Number had increase yearly due to the increase in number of highway users which resulted to traffic congestion at toll plazas especially during peak hours and festive seasons.
Starting from 1 July 2004, Government decided to use only one ETC system namely Touch & Go.
It can be used for other purposes such as public transport and public parking.

26. Traffic congestion problem at toll plazas
MITIGATION MEASURES:
Traffic congestion problem at toll plazas
Only 41% use ETC (TnGo & smart Tag)
Comparison between the use of Electronic Toll System (ETC)
and total number of traffic

27. ISSUES ISSUES LAND TOLL
A sensitive issues and become major problem in the country
LAND
Land cost much higher than estimated in implementation stage
Mitigation measures:
Government compensation
Re-evaluating C.A and renegotiate the term
Mitigation measures:
Preparing Guideline
ISSUES
IMPROVEMENT TO
CONCESSION AGREEMENT
Set-up committee to re-evaluate the existing C.A and improve it.
CONGESTION
Growth development - generated traffic & saturated
Bottleneck and user’s behaviour
CUSTOMER SATISFACTION
Engage consultant to get feedback from customer
Mitigation measures:
Impose penalty
Established KPI
Mitigation measures:
Coordination between Government agencies and private company
Improve C.A
80% as a benchmark, improve some complain and comment from customer

28. Land issue
Land cost – critical components and big impact to overall project cost
Planning stage – estimated land cost
Implementation stage – land cost are higher than estimated
Due to affected lots converted their status (plantation to residential / commercial)
Solution :
MHA currently preparing new guideline in handling the unacceptable increase in the land cost

29. Toll issue Sensitive issues and major problem in the country
Toll rate and frequency toll rate review – agreed in the Concession Agreement (C.A)
Toll rate agreed – must be sufficient to cover capital expenditure (CAPEX), operating expenses (OPEX), financial obligations and returns to the promoters.
No increment toll rate as stipulated - Government must compensate concessionaires
Major issues – acceptable & affordable toll rate
Solution:
Currently MHA re-evaluating all the existing C.A term for affordable toll rate
Action taken – concession period extension, toll rate restructuring

30. Congestion issue Congestion contribution:-
Development in the vicinity of the highway
Existing bottleneck
Users behavior - weaving
Effect – stress, waste of fuel, waste of time, emits smoke
Solution:
Coordination between government agencies and private company
Improvement to C.A prior to traffic congestion problem

31. Improvement to Concession Agreement
MHA planning department set-up a committee – to re-evaluate & improve C.A
Solution:
To impose LAD – project completed as schedule
To impose penalty – non compliance and non conformity
Established Key Performance Indicator (KPI) – standardize work performance
May instruct Concession Company to review the traffic forecast

32. Customer (Highway User’s) Satisfaction
Overall satisfaction Index of the Highway for the year 2007 reflected that Malaysian road users were satisfied (rated as ‘four star’/’good) With scored for all highways between (66%-85%)
Survey base on five major area as listed below:
Highways Management
Toll Plaza Management
Ronda Services
Rest Service Area
Lay By service
From the finding, mitigation measures to improves the Costumer Satisfaction Index will carried out by Concession company

33. FUTURE FLEXIBLE TOLL SYSTEMS MULTI LANE FREE FLOW (MLFF)
FLAT TOLL RATE
TRAFFIC MODEL STUDY
FUTURE
MHA’S TRAFFIC MONITORING CENTRE
TENDERING OF NEW HIGHWAY
SHADOW TOLL

34. Future highway development programme
Government still embark on privatisation programme through:-
Build-Operate-Transfer (BOT)
Private Finance Initiative
Reviewing the Highway Network Development Plan (HNDP)
Viable project for privatisation
Impact on National economy

35. Flexible Toll Systems Toll discount on non peak hour
10% discount starting 1 Jan 2009 for NSE and ELITE highway
Discount period from am to 7.00am
Massive traffic congestion due to accident / festivals season

36. Flat Toll Rate One toll rate until the end of the concession period
No toll rate increment

37. Multi Lane free Flow (MLFF)
Latest toll electronic collecting system in Malaysia
Will encourage smooth traffic movement
Capacity of peak hour transition rate – 2200 vehicle per lane per hour
Government in process of trial – December 2008
Toll Plaza Penchala, Damansara – Puchong Highway
Toll Plaza Batu 3, federal Highway 2
Expert involved in the trial:-
Mitsubishi Group and Kapsch Com
Objective of the trial:-
Study system effectiveness in term of safety and practicality aspect

38. Shadow Toll Has been implemented in several countries in Europe
Modified version need to be look before applying in Malaysia
Method:-
No toll paying by user at toll booth
Government pay to the Company based on number of traffic

39. Tendering of new Highway in Malaysia
Implementing an open tender concept for new privatized highway
To ensure transparency – reasonable and competitive price

40. Traffic Model study for Klang Valley and its conurbation
A study for the new traffic model
Basically to develop Traffic Demand Forecasting Model
Finding and analysis – Land use, Socio-economic Framework, traffic survey
Will assist Government in evaluating and choosing viable road project

41. MHA Traffic Monitoring Centre
Collecting and disseminating traffic information in real time basis on toll highway to the public

42. CONCLUSION
Improvement have been done to make sure the toll highway are built of the best quality, maintain and operated in the best conditions.
Continuous negotiation and discussion between Government and Concession Company in all stages are an important for the successful of project.
Innovation and optimisation in the design, construction, operation and maintenance has resulted in having a highway of the best quality and at reasonable price.
When dealing in urban construction – need to reduce impact on social and environmental.
Win-win situation between Government and Private sector:
Government – get infrastructure early, quality
Private sector – get the reasonable return from the investment
Future- to fulfill the customer satisfaction
Way forward-MHA TMC as a National Traffic Information Centre
MHA as a Public Sector Comparator (PSC) to concession companies

43. THANK YOU
TERIMA KASIH
THANK YOU