1. The 2011 National Lifespan Respite Conference

2. Setting the Stage Respite services in Ontario.  Many families who have children and adults with disabilities have individualized funding known as Special Services at Home or Passport. They develop their own flexible respite supports with these funds. Respite agencies assist them to recruit people to provide the support.  There is also special funding to provide respite support for children with autism, complex medical needs and mental health challenges.

3. Supporting Families There are also many agencies across Ontario that coordinate respite supports to families. These supports include:  Center based respite (often weekend/over night)  In home respite (a few hours per week)  Out of home respite (associate/host family model)  Community based (e.g. supports in community recreation programs)

4. Support also includes:  assistance with recruitment,  screening and training of respite providers,  administration of funds and  coordination with other kinds of services that the family may be receiving.

5. Respite Services  Parents can arrange their own flexible support with the funding that they receive or  Parents can utilize services of agencies in arranging respite. _______________________  There are 9 regions within the province of Ontario and each has designated funding for respite care for children.  Demand for service often exceeds the funding that is available.

6. Communities of Practice  An “Ideal Model” was created for Respite/Short Break Care in some areas of Ontario that outlined the blueprint for respite services.  The vision is to provide flexible, responsive, planned respite support for families.

7. As this model was developed, two key components were identified: Best and Promising of Practice  developing communities of practice so that agencies could share best and promising practices with one another. Training  developing training supports for respite providers so that families could have the kind of support that they need.

8. How the Training Partnership Evolved  The South Western Region holds Communities of Practice meetings to determine common issues, needs and ways to share resources and share best/promising practices.  Training was identified as a priority for the respite providers. While “in person” training continues, it was the goal of the group to develop on line training so that there would be a consistent message, ease of access and a well developed training package.  Meanwhile the government had approached Safeguards Training to see if it would produce classroom style respite training.

9. The Training Partnership  Family Respite Services Windsor Essex  Safeguards Training for Children and Adult Services  Funding from the Ontario Ministry of Children and Youth Services

10. Family Respite Services (Windsor Essex)  Family Respite Services is an community agency that provides support to families who have children (0-18) with disabilities, including developmental, physical, and mental health challenges.  Services are flexible. There is a range of services including in home, center based and community based options.  FRS supports approximately 900 children in a community.  Windsor is located across the river from Detroit Michigan.

11.  FRS has about 400 active respite providers.  The agency screens more than 100 respite providers each year.  FRS was anxious to develop a training course that would assist in the screening process, would communicate key values and would provide a consistent training process.

12. Safeguards Training For Children and Adult Services Safeguards is a non profit, training partnership of 5 provincial associations serving over 350 agencies and 20,000 staff. Safeguards Partners:  Association of Native Child and Family Services Agencies of Ontario  Children’s Mental Health Ontario  Community Living Ontario  Ontchild/YPRO  Ontario Association of Residences Treating Youth

13. The service sectors involved include:  Disability (Lifespan)  Respite  Children’s mental health  Native Child and Family Services/Child Welfare  Foster care, Treatment group homes  Young Offenders - Open Custody  Young Parent Resource Centres  Street Youth  Abuse/Trauma Treatment

14. Our Mission  To enhance the capacity of services through evidence-informed training for staff serving children, youth, families and adults.

15. Types of Training  Live training  Online Learning  Webinars  Videoconference  Customized and In-service Training  Online Resource Portal (Virtual Library of journals, data, books)  Trainers Bureau/Consulting

16. Considerations in developing Training Model for the SW Region  The Southwest Region of Ontario is a very diverse and large area.  It includes rural areas, small towns, midsize and larger size cities.  Agencies reported high drop-out rates and large investment up-front in orientations and trainings.  Agencies identified that they wanted training that was easy to access and was easy for them to administer.  Caregivers had differing schedules and it was hard to find a common times for training.

17. Consistency Agencies wanted training that:  was consistent across the region  provided a basic level of training  provided an orientation to candidates interested in being a caregiver.

18. Input from Families  Families reported that it was important to them to be able to contract with people who have adequate training to care for their son or daughter with a disability.

19. Potential Uses for the Training  Screening of potential candidates.  Orientation and training.  Tool for parents who are screening their own workers.

20. Requiring people to take the course as a part of screening allows the agencies to:  provide orientation about a common philosophy,  discuss the importance of inclusion,  review and train about the actual duties and role of someone providing the support  Determine a potential caregivers commitment. Emphasizing Values

21. Why Online Training for Respite? Consistency Each participant receives the same training. Cost-effective Reduces the number of orientation sessions and drop-out rates. Cost-effective to create as a training tool. Quality Participants must pass course requirements to receive a certificate. Reduced Waiting Certificates emailed directly upon successful completion. Affordable The administrative fee is only $25 Anywhere/Anytime Training is available 24 hours a day, 7 days a week.

22. Respite Services Training Certificate

23. Defining Learning Outcomes By the end of the course, Caregivers will be able to:  Support a person in a “meaningful life”  Define clear boundaries, expectations  Have active listening skills  Create a positive environment to handle situations  Implement good health and safety practices  Recognize signs of abuse and response procedures  Properly bring closure to a respite relationship

24. Developing a Course Outline Module 1: The World of Respite Support: An Overview Module 2: People You Will Support Module 3: How to Support a Person in a Meaningful Life Module 4: Communication Module 5: Boundaries Module 6: Personal Care Module 7: Creating a Positive Environment Module 8: Confidentiality Module 9: Health and Safety Module 10: Abuse Module 11: Closure Module 12: Quiz and Summary

25. Course Features

26. Glossary and Resources

27. Addressing Learning Styles

28. Engaging Carers in Discussion

29. Interactive Pre and Post Activities

30. Encouraging on-going learning

31. The Respite Learning Portal The Respite Learning Portal is now the gateway to:  Online training  Webinars  Resources  Links to agencies  Articles  Polls  Network with others through Discussion Boards. Over 3,500 people have now taken Respite courses and webinars.

32. Respite Care for People with Autism Course Outline: Module 1: Your Roles as a Respite Worker Module 2: Understanding Autism Spectrum Disorder Module 3: Communication Module 4: Social Interaction and Play Module 5: The Unique World of ASD Module 6: Strategies for Positive and Enriching Respite Care

33. Video Streaming

34. Quizzes with added learning value

35. Interactivity and Coaching

36. Respite Workers, Autism and Your Child: A Parent's Guide 1. Your Child's Unique Personality 2. Recruiting and Interviewing a Respite Care Provider 3. Orientation with Your Respite Provider 4. Keeping Things Safe 5. Training Your Worker to Communicate with Your Child 6. Keeping the Relationship Going 7. Modifying Activities for Your Child 8. Helpful Resources 9. Summary

37. Increasing Retention

38. Templates and Tools

39. Guided Reflection

40. The French Language Portal

41. Next Steps We see the respite portal as having the potential to  have an ongoing discussion board for respite providers  Provide written resources for respite providers and families  Share stories that encourage people to consider providing service  Be a central site to add additional courses and webinars to enhance topic specific training.

43. Contact Information Leslie Atkinson Safeguards Training for Children and Adult Services leslie@safeguards-training.net www.safeguards-training.net www.respitecourse.ca

44. Thanks!  Have fun in Arizona