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ACMP GLOBAL CONFERENCE JW MARRIOTT LIVE LOS ANGELES, CALIFORNIA, USA APRIL 14-17, 2013 P RACTICAL G UIDE TO C OACH L EADERS L EADING C HANGE Kevin Rohan.

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Presentation on theme: "ACMP GLOBAL CONFERENCE JW MARRIOTT LIVE LOS ANGELES, CALIFORNIA, USA APRIL 14-17, 2013 P RACTICAL G UIDE TO C OACH L EADERS L EADING C HANGE Kevin Rohan."— Presentation transcript:

1 ACMP GLOBAL CONFERENCE JW MARRIOTT LIVE LOS ANGELES, CALIFORNIA, USA APRIL 14-17, 2013 P RACTICAL G UIDE TO C OACH L EADERS L EADING C HANGE Kevin Rohan CEO Real World Change Management Stuff that works

2 ACMP GLOBAL CONFERENCE JW MARRIOTT LIVE LOS ANGELES, CALIFORNIA, USA APRIL 14-17, 2013 L EARNING O BJECTIVES 1: Understand how leadership from the C-levels within the organization is critical to change project success, and what true leadership looks like 2: Understand that change is an emotional process and how leaders positively or negatively influence the emotional response of stakeholders 3: Understand the change manager's role in coaching your leaders to make change happen: a “how-to” in the emotional intelligence aspect of executive coaching 4: Understand how to establish and sustain a sponsorship process that enables leaders to lead change implementation successfully and sustain it thereafter

3 ACMP GLOBAL CONFERENCE JW MARRIOTT LIVE LOS ANGELES, CALIFORNIA, USA APRIL 14-17, 2013 K EEP IT S IMPLE

4 ACMP GLOBAL CONFERENCE JW MARRIOTT LIVE LOS ANGELES, CALIFORNIA, USA APRIL 14-17, 2013 C REATE A CLEAR VISION Develop a “picture” of the new state that is desired… Corporate Supplier Network Retailers Hardware Vendors Help Desk 3 rd Party Investment Partners Customers Employees Software Vendors Marketing Organization Data Transmissions Corporate Supplier Network Retailers Hardware Vendors Help Desk 3 rd Party Investment Partners Customers Employees Software Vendors Marketing Organization Data Transmissions NEW SYSTEM

5 ACMP GLOBAL CONFERENCE JW MARRIOTT LIVE LOS ANGELES, CALIFORNIA, USA APRIL 14-17, 2013 L EADERSHIP S UPPORT IS CHANGE What is supported by each level will be changed.

6 ACMP GLOBAL CONFERENCE JW MARRIOTT LIVE LOS ANGELES, CALIFORNIA, USA APRIL 14-17, 2013 U NDERSTAND THE LEADER Understanding each leader is critical.

7 ACMP GLOBAL CONFERENCE JW MARRIOTT LIVE LOS ANGELES, CALIFORNIA, USA APRIL 14-17, 2013 Z ERO S UM G AME FAMILYWORK SELF LEADER

8 ACMP GLOBAL CONFERENCE JW MARRIOTT LIVE LOS ANGELES, CALIFORNIA, USA APRIL 14-17, 2013 W HAT ’ S GOING TO H APPEN C HANGE D IP Change impacts the Organization because it impacts the people during the change. Improved Performance Current Performance Decreased Performance Time Future Performance Time to Break even Performance Time to Proficiency Change Proficiency

9 ACMP GLOBAL CONFERENCE JW MARRIOTT LIVE LOS ANGELES, CALIFORNIA, USA APRIL 14-17, 2013 W HAT TO DO & S AY VisionSkillsIncentivesMeansAction planChange SkillsIncentivesMeansAction planConfusion VisionIncentivesMeansAction planWorried VisionSkillsMeansAction planResistance VisionSkillsIncentivesAction planFrustration VisionSkillsIncentivesMeans Walking in circles ++++= ++++= ++++= ++++= ++++= ++++=

10 ACMP GLOBAL CONFERENCE JW MARRIOTT LIVE LOS ANGELES, CALIFORNIA, USA APRIL 14-17, 2013 S USTAINING IS SITUATIONAL Only leaders can help people move from “holding”.

11 ACMP GLOBAL CONFERENCE JW MARRIOTT LIVE LOS ANGELES, CALIFORNIA, USA APRIL 14-17, 2013 Q UESTIONS

12 ACMP GLOBAL CONFERENCE JW MARRIOTT LIVE LOS ANGELES, CALIFORNIA, USA APRIL 14-17, 2013 P RACTICAL G UIDE TO C OACH L EADERS L EADING C HANGE Kevin Rohan CEO Real World Change Management Stuff that works kevinrohan@realworldchangemanagement.com


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