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1 Identification of Needed Intermodal Skills and Development of Required Training Programs INTERMODAL SKILLS TRAINING COURSE: UPDATE on Philippines Project.

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Presentation on theme: "1 Identification of Needed Intermodal Skills and Development of Required Training Programs INTERMODAL SKILLS TRAINING COURSE: UPDATE on Philippines Project."— Presentation transcript:

1 1 Identification of Needed Intermodal Skills and Development of Required Training Programs INTERMODAL SKILLS TRAINING COURSE: UPDATE on Philippines Project Professor Patrick Sherry, Ph.D. Director, National Center for Intermodal Transportation Intermodal Transportation Institute University of Denver July 10, 2007

2 2 APEC Intermodal Experts Group Project TPT 01/2002 Identification of Needed Intermodal Skills and Development of Required Training Programs Phase II: Development of Required Training Programs Pilot Course in Core Competencies for Intermodal Transportation Original Sponsoring Economy: Canada Project Manager: George Tyszewicz Transport Canada December 6-10, 2004 Bogor, Indonesia

3 Intermodal Transportation Institute University of Denver 3 INTRODUCTION The Intermodal Skills Course concept has grown out of three previous APEC ITF sponsored projects:  The Congestion Points Study  The Identification of Needed Skills and Available Training Programs  The Intermodal Skills Workshop

4 Intermodal Transportation Institute University of Denver 4 Next Course  Most recent course  Manila Philippines  October 9 –  Bay View Hotel Meeting with the Secretary May 22, 2006

5 Intermodal Transportation Institute University of Denver 5 Local Sponsor Aida P. Dizon Asst General Manager Philippine Ports Authority

6 Intermodal Transportation Institute University of Denver 6 The Local Team

7 Intermodal Transportation Institute University of Denver 7 Priority Skill Areas FOUNDATIONAL KNOWLEDGE: Government Regulations & Policies Available Transport Technology Global Business Environment General Business Environment Labor Relations Various Transportation Modes How Modes Interface Understanding of Legal Issues INTERPERSONAL SKILLS: General Managerial Skills Customer Service Skills Communications Skills Listening Skills Sales Skills Coalition Building Skills Teambuilding Skills Conflict Management & Negotiation Leadership Skills ANALYTICAL SKILLS: Environ Impact Analysis Economic & Financial Analysis Policy Analysis Strategic Planning Forecasting Skills Futures Analysis Systems Analysis Ethical Analysis TECHNICAL SKILLS: Computer Applications Technology Management Modeling Skills Logistics & Supply Chain Processes Data Gathering, Analysis & Manipulation Marketing Skills Transportation Experience

8 Intermodal Transportation Institute University of Denver 8 APEC Recognizes the Skills Problem  Many economies suffer from the same problems  The challenge of skills shortages  Issues of workforce development  Ensure the availability of adequate human resources for intermodal transportation  Beginning to develop a framework for studying workforce development issues

9 Intermodal Transportation Institute University of Denver 9 Intermodal Skills Course Content

10 Intermodal Transportation Institute University of Denver 10 DEVELOPMENT TEAM Interdisciplinary Project Team is Comprised of representatives from several economies:  Mr. George Tyszewicz – Canada  Professor Joseph Szyliowicz - USA  Professor Anthony Perl - Canada  Professor Patrick Sherry – USA  Professor Tony Eastham – Hong Kong  Professor Piotr Olszewski – Singapore  Professor Timothy Vowles – New Zealand  Professor Andrew Goetz – USA  Professor Karen Philbrick - USA  Mr. John McDonald – Canada

11 Intermodal Transportation Institute University of Denver 11 Course Format Each Module  Integrated into the overall course concept  Accompanied by background readings  A case study, which was tested in Manila TPT – WG 20, served as a means of integrating the diverse topics across modules  The modules were developed with the intent to be both practical and useful for the rich variety of APEC economies  An integrating mechanism for evaluating each module as well as the entire course

12 Intermodal Transportation Institute University of Denver 12 Technical Assistance Provided by our extensive industry contacts and ITI board members Lindsay E. Fox Fox Group Australia Peter Keller President NYK Lines North America Clifford J. Hardt Fmr. VP Strategic Planning FEDEX Tom Hardin President, Hub Group

13 Intermodal Transportation Institute University of Denver 13 Additional Technical Assistance John D. Bowe President APL - NA Oakland, California Steven M. Weiby Vice President of Transportation C.H. Robinson Worldwide, Inc.

14 Intermodal Transportation Institute University of Denver 14 Course Overview Module Topics 1.Intermodal and Modes of Transportation: Evaluation of Economic Impact 2.Management of Intermodal Transportation 3.Intermodal Systems Analysis Skills 4.Environmental Analysis 5.Computer Applications in Intermodal Operations 6.Technologies Used in Intermodal Transportation 7.Communications Skills for Managing Intermodal 8.Knowledge of Intermodal Planning 9.Security Operations: Intermodal Challenges 10.Ethical Practices in Intermodal Transportation

15 Intermodal Transportation Institute University of Denver 15 BOGOR

16 Intermodal Transportation Institute University of Denver 16 BOGOR

17 Intermodal Transportation Institute University of Denver Knowledge of Modes of Transportation Module Objectives:  Modal options for transportation  Techno-economic attributes and operating characteristics  Factors that should be considered in making choices  Social (user) considerations  A systems perspective Developed by: Professor Tony Eastham Hong Kong University of Science & Technology

18 Intermodal Transportation Institute University of Denver Management of Intermodal Transportation Operations Module Objectives: Common organizational structures Leadership and motivation concepts Best practices in major IM transportation Teamwork and productivity theories Coaching and development strategies Improving collaboration, cooperation, and partnership Developed by: Professor Patrick Sherry University of Denver

19 Intermodal Transportation Institute University of Denver 19 Overview  Management Issues  Customers  Organizational Structure  Regulations  Personnel & Labor  Goals  Measurement  Operations  Financials

20 Intermodal Transportation Institute University of Denver 20 Executive Level Management  Bob Sleeker  Exec Vice President of Intermodal Omnitrax  Experience -- CSX  Operates Terminals for the Major Class I railroads

21 Intermodal Transportation Institute University of Denver 21 BNSF Intermodal Network

22 Intermodal Transportation Institute University of Denver 22 Lessons from Past Leaders “The more horsepower [that] you have, the more likely you are to get a hundred miles an hour.” - Don Orris, CEO Pacer

23 Intermodal Transportation Institute University of Denver 23 Busan  5000 containers  Inland and sea going transfer of containers  High volume of export to USA  Also moving through China to Busan

24 Intermodal Transportation Institute University of Denver Intermodal Systems Analysis Skills Module Objectives:  Basic concepts of transport systems and their components  Analysis of systems operation in terms of capacity, costs and performance  Understanding the technical and operational issues of intermodal connections  Basic techniques of solving routing and scheduling problems  Principles of total logistics cost analysis Developed by: Professor Piotr Oleszki Nanyang Technological University, Singapore

25 Intermodal Transportation Institute University of Denver Environmental Analysis of Intermodal Module Objectives:  Principles of sustainable development as they apply to transportation  How concerns about local and global pollution from transportation are assessed and dealt with  How Intermodal transportation options will be shown to offer potential solutions that allow systems to offer more mobility with less negative environmental impacts  Advantages of integrating self-assessment of environmental issues into intermodal designing and planning efforts  How to introduce, or advance, intermodal options to address disputes over the environmental effects of transportation activities  Incorporating key components of different cultural motifs into communication style Developed by: Professor Anthony Perl University of Calgary, Canada

26 Intermodal Transportation Institute University of Denver Computer Applications in Intermodal Transportation Module Objectives:  Role of computers in the intermodal transport system  Various uses of computer software in the assurance and enhancement of intermodal efficiencies  Examples of leading software in the international intermodal transport field  Examples of Leading Software in the Intermodal Field  Current Electronic Data Interchange platforms

27 Intermodal Transportation Institute University of Denver 27 COMPUTER APPLICATIONS IN TERMINALS  Gate handling and security procedures  Enhanced yard planning  Container location and control  Pre-ship load staging and lot preparation  Continuous movement to/from crane  Reduced congestion, delays and unproductive movement and handlings

28 Intermodal Transportation Institute University of Denver 28 Information Technology  Improving communication through the use of increased exchange of data and information will enhance our effectiveness.  Developing more effective means of transferring information  Figuring out how to give more information can reduce delays  Put the ability to make a decision in their hands

29 Intermodal Transportation Institute University of Denver 29 Software 3P Software - Planning, Demand Forecasting, OLAP Software 3P Software provides solutions for Business Intelligence, OLAP and Demand Forecasting for manufacturing, retail, utilities and pharmaceuticals. A.L.D. Reliability, Logistics, Quality Assurance Software & Services Reliability Software, Life cycle costing software, Quality Assurance, ILS consulting, Total Cost of ownership. ABAS Software AG: ERP, PPS, E-Business. ABAS Software AG - bietet betriebswirtschaftliche Komplettl÷sungen rund um die IT-Landschaft von ERP bis eBusiness fnr den Mittelstand. ABASSE ERP Selection Software Acronym for A Business Application Software Selection Enterprise. Selection tool for software, programs and applications, pertaining to ERP, MRP, production, planning, scheduling, financials and reporting. helps managers select ERP/MRP software by price... ABBASOFT E-Commerce ERP Manufacture Extranet ABBASOFT E-Commerce ( Ecommerce ) amp; Manufacturing ERP software combined provides a complete Extranet solution for any manufacturer to sell and comment communicate to Reps, Vendors amp; Customers (manufacture or distributor) using supply chain management… ABOL Software Provides shipping software featuring flexible support for most major shipping agencies, including UPS and FedEx. ADS Supply Chain Management systems are our specialty. At ADS, we develop customized bar code software to provide you with a complete inventory management solution. We can provide your company with a total integrated solution including portable or mounted bar... Advanced EDI and Barcoding Find details on Win95 inventory applications, including inventory software for the paper industry. AGRASmartÖ Software AGRASmartÖ software is an integrated logistics of Material Purchasing Warehouse Logistics Sales Ordering System

30 Intermodal Transportation Institute University of Denver Technologies Used in Intermodal Transportation Module Objectives:  Role of technology in intermodal transportation  Applications of technology to the various elements of the international supply chain  Use of various technologies can enhance productivity and efficiency in intermodal operations  Of the challenges posed by the development of electronic commerce

31 Intermodal Transportation Institute University of Denver 31 Rotterdam

32 Intermodal Transportation Institute University of Denver 32 Operations Technology  Gait/DENT  Handheld  Optimization Alternative’s Strategic Intermodal Scheduler (OASIS)  Optimizes Load Out  Maintains Terminal Inventory  Interfaces Operations, Billing, and Hazmat Functions with Mainframe

33 Intermodal Transportation Institute University of Denver Communication & Leadership Skills for Managing Intermodal Transportation Module Objectives:  Customer service issues in intermodal transportation  Negotiation skills and principles  Common problems of communication in intermodal transportation  Cultural diversity and sensitivity with intermodal customers  Effective communication in transportation situations Developed by: Professor Patrick Sherry Dr. Karen Philbrick University of Denver

34 Intermodal Transportation Institute University of Denver Planning for Intermodal Transportation Module Objectives:  Learn about the importance of planning in the development of the intermodal transportation system  Learn about the purposes and processes of public sector infrastructure planning across a range of different scales and international contexts.  Learn about the key elements and effectiveness of strategic planning in private and public sector decision-making.  Learn about planning practices in both the public and private sector through several case studies Developed by: Professor Andy Goetz – University of Denver Professor Timothy Vowles – Victoria University at Wellington, New Zealand

35 Intermodal Transportation Institute University of Denver Intermodal Transportation Security Module Objectives:  Why intermodal security is a critical issue  Vulnerabilities of intermodal transportation  Potential threats it is facing  Problems involved in securing intermodalism  Planning principles that can be used to enhance security Developed by: Professor Joseph Szyliowicz University of Denver

36 Intermodal Transportation Institute University of Denver Understanding Ethical Practices in APEC Intermodal Transportation Module Objectives:  Role of ethics in intermodal transportation  Moral principles and ethical guidelines  Discussion of examples of ethical issues resulting from cultural norms  Principles for decision making and planning  Ethical transportation organization Developed by: Dr. Karen Philbrick Professor Joseph Szyliowicz University of Denver

37 Intermodal Transportation Institute University of Denver 37 Local Case Study – Jakarta  Visit to JIT

38 Intermodal Transportation Institute University of Denver 38 ICTI

39 Intermodal Transportation Institute University of Denver 39 LTR Central Station

40 Manila International Container Terminal

41 Philippine Terminals

42 Intermodal Transportation Institute University of Denver 42 Manila - Course Activities  A video tape of the short interviews was produced and developed. The video entitled “Issues in Intermodal Transportation” was produced and distributed.  A document was produced entitled “A Case Study of the Intermodal Issues Facing the Seattle Region and the Port of Seattle” was produced and included in the materials distributed to workshop participants. (See Appendix B).  A written description of attempts to integrate technology into the intermodal operations of the Seattle Region is included in “A Case Study of the Intermodal Issues Facing the Seattle Region and the Port of Seattle” which was produced and included in the materials distributed to workshop participants. (See Appendix B).  A written set of discussion questions and topics to utilize with the video taped interviews was developed and provided to persons in the workshop and included in “A Case Study of the Intermodal Issues Facing the Seattle Region and the Port of Seattle” which was produced and included in the materials distributed to workshop participants. (See Appendix B).  An evaluation form that assesses participants understanding and appreciation of the issues in identifying and integrating new technology into existing transportation systems was distributed to participants. Results of the participant’s evaluations are described herein.

43 Intermodal Transportation Institute University of Denver 43 GovernmentPrivate IndustryTotal WomenMenWomenMen Course Participants

44 Intermodal Transportation Institute University of Denver 44 Course Evaluation A total of 50% of the respondents felt that they learned a lot and they indicated this by circling the number 4 on a 5 point Likert scale. Another 40% indicated that they learned a great deal by circling the number 5 on the five point Likert scale. In other words, a total of 90% of the respondents rated the workshop as a 4 or higher.

45 Intermodal Transportation Institute University of Denver 45 Component Evaluation

46 Intermodal Transportation Institute University of Denver 46  From discussions with participants it was clear that the main aspects of the workshop that were useful were the opportunities to be able to take an in- depth look at another APEC economy region and examine the intermodal transportation issues that were present. When they were presented with the problems that their neighbors were dealing with it gave the participants an opportunity to compare their own knowledge and skill in dealing with the problems. By being able to view the case – which presented the problems - and the video - which presented the solutions, the entire experience was a very confirming and informative one at the same time.

47 Intermodal Transportation Institute University of Denver 47  In addition to commenting on the material and the components of the workshop 100% of the respondents indicated that they would like to see more workshops of this sort.

48 Intermodal Transportation Institute University of Denver 48 Lessons Learned  In general the lesson learned suggest that panel discussion, case materials, site visits, and video are very useful in conducting workshops  Panel members should reflect the diverse modes of the APEC region economies.  Conference facilities should be large enough to support working groups of participants.  Case materials or workshop materials delivered to the participants beforehand are useful, however, given busy schedules realistically, people will need time during the workshop to read and digest those materials.  Video tapes of intermodal facilities are useful when discussing different regions in the APEC economies.  Certificates of workshop completion are highly valued.  Audio visual support is needed on site to be successful.

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