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VIOLENCE AND CONFLICT RESOLUTION VIOLENCE AND CONFLICT RESOLUTION.

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Presentation on theme: "VIOLENCE AND CONFLICT RESOLUTION VIOLENCE AND CONFLICT RESOLUTION."— Presentation transcript:

1 VIOLENCE AND CONFLICT RESOLUTION VIOLENCE AND CONFLICT RESOLUTION

2 PEERSPEERS

3 PEOPLE OF SIMILAR AGE WHO SHARE SIMILAR INTEREST

4 COMMUNICATION

5 A PROCESS BY WHICH PEOPLE SEND AND RECEIVE MESSAGES A PROCESS BY WHICH PEOPLE SEND AND RECEIVE MESSAGES

6 COOPERATION

7 BEING WILLING TO WORK TOGETHER FOR THE GOOD OF EVERYONE TO SOLVE THE PROBLEM

8 COMPROMISE

9 EACH PERSON GIVES UP SOMETHING IN ORDER TO REACH A SOLUTION THAT SATISFIES EVERYONE EACH PERSON GIVES UP SOMETHING IN ORDER TO REACH A SOLUTION THAT SATISFIES EVERYONE

10 CHARACTERCHARACTER

11 THE WAY YOU THINK, ACT AND FEEL. THE WAY YOU THINK, ACT AND FEEL.

12 YOUR CHARACTER HAS THE GREATEST INFLUENCE ON YOUR RELATIONSHIP WITH OTHERS.

13 RESPONSIBILERESPONSIBILE

14 DO WHAT IS EXPECTED OF YOU BE ACCOUNTABLE FOR YOUR ACTIONS

15 LISTENING SKILLS LISTENING SKILLS

16 ACTIVE LISTENING

17 PAYING ATTENTION TO WHAT SOMEONE IS TRULY FEELING OR SAYING PAYING ATTENTION TO WHAT SOMEONE IS TRULY FEELING OR SAYING

18 PASSIVELISTENINGPASSIVELISTENING

19 PRETENDING TO LISTEN WHEN SOMEONE ELSE SOMEONE ELSE IS TALKING. PRETENDING TO LISTEN WHEN SOMEONE ELSE SOMEONE ELSE IS TALKING.

20 REFLECTIVE LISTENINGREFLECTIVE

21 RESTATING, REPHRASING OR SUMMARIZING WHAT THE OTHER PERSON HAS SAID PERSON HAS SAID RESTATING, REPHRASING OR SUMMARIZING WHAT THE OTHER PERSON HAS SAID PERSON HAS SAID

22 SO THAT YOU ARE SURE YOU UNDERSTAND THE TRUE MEANINGOF WHAT WAS SAID. SO THAT YOU ARE SURE YOU UNDERSTAND THE TRUE MEANINGOF WHAT WAS SAID.

23 IDENTITYIDENTITY

24 A SENSE OF WHO YOU ARE AND WHERE YOU FIT IN

25 TOLERANCE TOLERANCE

26 ACCEPTING INDIVIDUAL DIFFERENCES WITHOUT SHOWING DISAPPROVAL

27 CONSTRUCTIVE CRITICISM

28 NON-THREATENING COMMENTS THAT POINT OUT PROBLEMS FOR THE PURPOSE OF HELPING A PERSON IMPROVE. NON-THREATENING COMMENTS THAT POINT OUT PROBLEMS FOR THE PURPOSE OF HELPING A PERSON IMPROVE.

29 JEALOUSYJEALOUSY

30 SUSPICIOUS OR FEARFUL ABOUT BEING REPLACED BY A RIVAL

31 ENVYENVY

32 A FEELING OF DISCONTENT OR RESENTMENT FOR SOMEONE ELSE’S POSSESSIONSORADVANTAGES A FEELING OF DISCONTENT OR RESENTMENT FOR SOMEONE ELSE’S POSSESSIONSORADVANTAGES

33 COMPETITIONCOMPETITION

34 ENGAGING IN A WIN OR A WIN OR LOSE LOSECONTEST ENGAGING IN A WIN OR A WIN OR LOSE LOSECONTEST

35 PEERPRESSUREPEERPRESSURE

36 THE INFLUENCE AND CONTROL OTHERS YOUR AGE MAY HAVE OVER YOU. THE INFLUENCE AND CONTROL OTHERS YOUR AGE MAY HAVE OVER YOU.

37 HARASSMENT HARASSMENT

38 PERSISTENTLY ANNOYING OTHERS NAME-CALLING NAME-CALLING TEASING BULLYINGBULLYING

39 MANIPULATION MANIPULATION

40 TRYING TO CONVINCE SOMEONE TO DO WHAT YOU WANT THEM TO DO

41 REFUSALSKILLSREFUSALSKILLS

42 TECHNIQUES AND STRATEGIES THAT HELP ONE TO SAY NO EFFECTIVELY. TECHNIQUES AND STRATEGIES THAT HELP ONE TO SAY NO EFFECTIVELY.

43 STEPS OF REFUSAL SKILLS

44 1. STATE YOUR POSITION SAY NO-AND MEAN IT! 1. STATE YOUR POSITION SAY NO-AND MEAN IT! 2. SUGGEST ALTERNATIVES WITH POSITIVE CONSEQUENCES

45 STAND YOUR GROUND GROUND USE STRONG BODY LANGUAGE AND EYE CONTACT DO NOT GIVE IN

46 ASSERTIVENESSASSERTIVENESS

47 STANDING UP FOR YOURSELF IN A FIRM AND POSITIVE WAY STANDING UP FOR YOURSELF IN A FIRM AND POSITIVE WAY

48 HAVING YOUR BOUNDARIES AND BOUNDARIES AND LIMITS RESPECTED WHILE YOU KEEP YOURSELF SAFE

49 FINDING A WAY TO COMMUNICATE YOUR NEEDS WHILE SHOWING OTHERS RESPECT

50 TIPS ON HOW TO BE ASSERTIVE

51 EYE CONTACT MAKE EYE CONTACT SO PEOPLE KNOW YOU MEAN WHAT YOU SAY AND THAT IT IS IMPORTANT

52 BODY POSTURE STAND UP STRAIGHT WHICH SHOWS CONFIDENCE AND STRENGTH STAND UP STRAIGHT WHICH SHOWS CONFIDENCE AND STRENGTH

53 DISTANCE PHYSICAL CONTACT DISTANCE KEEP A COMFORTABLE DISTNCE DO NOT TRY TO INTIMIDATE OR BE AGGRESSIVE KEEP A COMFORTABLE DISTNCE DO NOT TRY TO INTIMIDATE OR BE AGGRESSIVE

54 GESTURESGESTURES USE HAND MOVEMENTS TO SHOW POINTS OF INTEREST USE HAND MOVEMENTS TO SHOW POINTS OF INTEREST

55 FACIAL EXPRESSIONS YOUR FACE SHOULD SHOW YOUR EMOTION AND SERIOUSNESS IN WHAT YOU ARE SAYING YOUR FACE SHOULD SHOW YOUR EMOTION AND SERIOUSNESS IN WHAT YOU ARE SAYING

56 VOICE TONE AND VOLUME THE VOLUME AND TONE SHOULD BE PRESENTED IN A FIRM AND CONFIDENT MANNER THERE IS NO NEED TO YELL!!!! TO YELL!!!! THE VOLUME AND TONE SHOULD BE PRESENTED IN A FIRM AND CONFIDENT MANNER THERE IS NO NEED TO YELL!!!! TO YELL!!!!

57 FLUENCYFLUENCY GET WORDS OUT IN A SLOW AND EFFICIENT MANNER DON’T RAMBLE. GET WORDS OUT IN A SLOW AND EFFICIENT MANNER DON’T RAMBLE.

58 TIMINGTIMING EXPRESS YOUR OPINION OR REQUEST AS THE SITUATION ARISES-DON’T WAIT EXPRESS YOUR OPINION OR REQUEST AS THE SITUATION ARISES-DON’T WAIT

59 LISTENING LISTENING ALWAYS GIVE THE OTHER PERSON A CHANCE TO RESPOND EQUAL TIME ALWAYS GIVE THE OTHER PERSON A CHANCE TO RESPOND EQUAL TIME

60 CONTENT CONTENT STATEMENTS A PERSON MAKES IS ONE OF THE MOST IMPORTANT PARTS IN BEING ASSERTIVE. STATEMENTS A PERSON MAKES IS ONE OF THE MOST IMPORTANT PARTS IN BEING ASSERTIVE.

61 WHEN YOU AREASSERTIVE WHEN YOU ARE ASSERTIVE

62 YOU MAKE YOUR OWN CHOICES YOU MAKE YOUR OWN CHOICES YOU ARE MORE CONFIDENT CONFIDENT YOU FEEL BETTER ABOUT YOURSELF YOU FEEL BETTER ABOUT YOURSELF

63 BODY LANGUAGE LANGUAGEBODY

64 COMMUNICATING WITH OUT WORDS. USING YOUR BODY TO EXPRESS WHAT YOU ARE SAYING. COMMUNICATING WITH OUT WORDS. USING YOUR BODY TO EXPRESS WHAT YOU ARE SAYING.

65 PASSIVEPASSIVE

66 CHOOSING NOT TO EXPRESS ONE’S OWN NEEDS OR OPINIONS.CHOOSING NOT TO EXPRESS ONE’S OWN NEEDS OR OPINIONS.

67 ALLOWING OTHERS TO FULLFILL THEIR WANTS AND THEIR NEEDS ALLOWING OTHERS TO FULLFILL THEIR WANTS AND THEIR NEEDS

68 PEOPLE ARE PASSIVE IN ORDER TO AVOID CONFLICT. PEOPLE ARE PASSIVE IN ORDER TO AVOID CONFLICT.

69 YOU ALLOW OTHER PEOPLE TO MAKE DECISIONS AND CHOICES FOR YOU YOU ALLOW OTHER PEOPLE TO MAKE DECISIONS AND CHOICES FOR YOU

70 YOU HAVE THE RIGHT TO SAY NO WITHOUT FEELING GUILTY!!!! YOU HAVE THE RIGHT TO SAY NO WITHOUT FEELING GUILTY!!!!

71 AGGRESSIVE

72 USING HOSTILE, PUSHY OR HURTFUL BEHAVIOR USING HOSTILE, PUSHY OR HURTFUL BEHAVIOR

73 TRYING TO GET YOUR OWN WAY IN SPITE OF WHAT IT DOES TO OTHERS TRYING TO GET YOUR OWN WAY IN SPITE OF WHAT IT DOES TO OTHERS

74 CRIMECRIME

75 AN ACTION THAT VIOLATES THE LAW AN ACTION THAT VIOLATES THE LAW

76 VIOLENCEVIOLENCE

77 THE USE OF PHYSICAL FORCE WITH THE INTENT TO INJURE, ABUSE, ENDANGER OR TO KILL OTHERS OR DAMAGE PROPERTY. THE USE OF PHYSICAL FORCE WITH THE INTENT TO INJURE, ABUSE, ENDANGER OR TO KILL OTHERS OR DAMAGE PROPERTY.

78 SELF-DEFENSESELF-DEFENSE

79 ANY STRATEGY FOR PROTECTING ONESELF FROM HARM

80 BULLYINGBULLYING

81 SEEKING POWER OR ATTENTION THROUGH THE PSYCHOLOGICAL EMOTIONAL OR PHYSICAL ABUSE OF ANOTHER. SEEKING POWER OR ATTENTION THROUGH THE PSYCHOLOGICAL EMOTIONAL OR PHYSICAL ABUSE OF ANOTHER.

82 ASSAILANTASSAILANT

83 A PERSON WHO COMMITS A VIOLENT ACT AGAINST ANOTHER

84 ANGERMANAGEMENTANGERMANAGEMENT

85 1. IDENTIFY THE SOURCE OF YOUR ANGER 2. FIND A POSITIVE WAY TO DEAL WITH YOUR FRUSTRATION

86 TYPES OF VIOLENCE TYPES OF VIOLENCE

87 ASSAULTASSAULT

88 AN ATTACK INTENDED TO HURT OR KILL SOMEONE. AN ATTACK INTENDED TO HURT OR KILL SOMEONE.

89 RANDOM VIOLENCE

90 VIOLENCE COMMITTED FOR NO PARTICULAR REASON AGAINST ANYONE WHO HAPPENS TO BE AROUND VIOLENCE COMMITTED FOR NO PARTICULAR REASON AGAINST ANYONE WHO HAPPENS TO BE AROUND

91 HOMICIDEHOMICIDE

92 THE INTENTIONAL MURDER OF SOMEONETHE INTENTIONAL MURDER OF SOMEONE

93 SEXUAL VIOLENCE SEXUAL VIOLENCE

94 ANY FORM OFUNWELCOMED SEXUAL CONDUCT DIRECTED AT AN INDIVIDUAL INCLUDING: INCLUDING: ANY FORM OFUNWELCOMED SEXUAL CONDUCT DIRECTED AT AN INDIVIDUAL INCLUDING: INCLUDING:

95 SEXUAL 1. SEXUAL HARASSMENT HARASSMENT 1. S SS SEXUAL HARASSMENT 2. SEXUAL ASSAULT ASSAULT2. SEXUAL ASSAULT 3. RAPE

96 SEXUAL HARASSMENT

97 UNINVITED AND UNWELCOME SEXUAL CONDUCT DIRECTED AT ANOTHER PERSON AND UNWELCOME SEXUAL CONDUCT DIRECTED AT ANOTHER PERSONUNINVITED AND UNWELCOME SEXUAL CONDUCT DIRECTED AT ANOTHER PERSON

98 SEXUALASSAULTSEXUALASSAULT

99 ANY INTENTIONAL ATTACK AGAINST ANOTHER PERSON.

100 SEXUAL ASSAULT IS OFTEN ACCOMPANIED BY BATTERY OR THE BEATING OF A VICTIM. SEXUAL ASSAULT IS OFTEN ACCOMPANIED BY BATTERY OR THE BEATING OF A VICTIM.

101 BATTERYBATTERY

102 THE USE OF PHYSICAL FORCE TO CONTROL SOMEONE THROUGH THE USE OF POWER. THE USE OF PHYSICAL FORCE TO CONTROL SOMEONE THROUGH THE USE OF POWER.

103 RAPERAPE

104 ANY FORM OF INTERCOURSE THAT TAKES PLACE AGAINST A PERSON’S WILL ANY FORM OF INTERCOURSE THAT TAKES PLACE AGAINST A PERSON’S WILL

105 ACQUAINTANCE RAPE RAPE

106 SOMEONE YOU KNOW CASUALLY OR CONSIDER TO BE A FRIEND FORCES A PERSON TO HAVE SEXUAL INTERCOURSE. SOMEONE YOU KNOW CASUALLY OR CONSIDER TO BE A FRIEND FORCES A PERSON TO HAVE SEXUAL INTERCOURSE.

107 PHYSICAL ABUSE

108 ANY INTENTIONAL INFLECTION OF BODILY HARM OR INJURY ON ANOTHER PERSON. ANY INTENTIONAL INFLECTION OF BODILY HARM OR INJURY ON ANOTHER PERSON.

109 VERBAL ABUSE VERBAL ABUSE

110 USING WORDS TO MISTREAT OR INJURE OR INJURE ANOTHER PERSON USING WORDS TO MISTREAT OR INJURE OR INJURE ANOTHER PERSON

111 EXAMPLES INCLUDE: EXAMPLES INCLUDE: 1. NAME CALLING 1. NAME CALLING 2. INSULTS 3.YELLING IN A THREATENING WAY

112 CONFRONTATIONALCONFRONTATIONAL

113 A PERSON IS READY AND ABLE TO THREATEN,ARGUE OR FIGHT A PERSON IS READY AND ABLE TO THREATEN,ARGUE OR FIGHT

114 INTIMIDATIONINTIMIDATION

115 THE USE OF FEAR TO FORCE SOMEONE TO DO SOMETHING THAT YOU WANT THEM TO DO KNOWING THEY DO NOT WANT TO THE USE OF FEAR TO FORCE SOMEONE TO DO SOMETHING THAT YOU WANT THEM TO DO KNOWING THEY DO NOT WANT TO

116 BRIBERYBRIBERY

117 A METHOD OF MANIPULATION IN WHICH A PERSON FAVORS ANOTHER PERSON IN ORDER PERSON IN ORDER TO INFLUENCE HIS/HER BEHAVIOR A METHOD OF MANIPULATION IN WHICH A PERSON FAVORS ANOTHER PERSON IN ORDER PERSON IN ORDER TO INFLUENCE HIS/HER BEHAVIOR

118 SARCASMSARCASM

119 THE USE OF CUTTING REMARKS THAT ARE REMARKS THAT ARE SUPPOSE TO BE HUMEROUS BUT ARE ACTUALLY HURTFUL. THE USE OF CUTTING REMARKS THAT ARE REMARKS THAT ARE SUPPOSE TO BE HUMEROUS BUT ARE ACTUALLY HURTFUL.

120 STALKING STALKING

121 THE REPEATED HARASSING OR THREATENING OF AN INDIVIDUAL OF AN INDIVIDUAL IN ORDER TO FRIGHTEN OR CAUSE HIM HARM. THE REPEATED HARASSING OR THREATENING OF AN INDIVIDUAL IN ORDER TO FRIGHTEN OR CAUSE HIM HARM.

122 DATINGVIOLENCEDATINGVIOLENCE

123 INCLUDES ALL FORMS OF ABUSE: 1. PHYSICAL 2. EMOTIONAL 3. VERBAL 4. SEXUAL 4. SEXUAL

124 DATE RAPE

125 ONE PERSON IN A DATING RELATIONSHIP FORCES THE OTHER PERSON TO PARTICIPATE IN SEXUAL INTERCOURSE ONE PERSON IN A DATING RELATIONSHIP FORCES THE OTHER PERSON TO PARTICIPATE IN SEXUAL INTERCOURSE

126 GANGGANG

127 AN ORGANIZED GROUP WITH AN IDENTIFIABLE LEADER THAT SHOW UNITY AND LOYALTY UNITY AND LOYALTY IN TIMES OF CONFLICT. AN ORGANIZED GROUP WITH AN IDENTIFIABLE LEADER THAT SHOW UNITY AND LOYALTY IN TIMES OF CONFLICT.

128 VICTIMVICTIM

129 ANYONE KILLED OR INJURED BY VIOLENCE. ANYONE KILLED OR INJURED BY VIOLENCE.

130 CONFLICTCONFLICT

131 ANYDISAGREEMENT,STRUGGLE OR ORFIGHTANYDISAGREEMENT,STRUGGLE FIGHT

132 INTERNALCONFLICTINTERNAL CONFLICT

133 A STRUGGLE WITHINYOURSELF WITHINYOURSELF

134 CHRONICCONFLICTCHRONIC CONFLICT

135 THOSE CONFLICTS THAT ARE ONGOING OR REPEATED WITHOUT CHANGE OR PROGRESS THOSE CONFLICTS THAT ARE ONGOING OR REPEATED WITHOUT CHANGE OR PROGRESS

136 CONFLICTRESOLUTIONCONFLICTRESOLUTION

137 THE PROCESS OF ENDING A CONTROVERSY THROUGH USING BOTH COOPERATION AND PROBLEM SOLVING TOGETHER THE PROCESS OF ENDING A CONTROVERSY THROUGH USING BOTH COOPERATION AND PROBLEM SOLVING TOGETHER

138 WHAT IS THE FIRST STEP IN IDENTIFYING THE CAUSE OF A CONFLICT? WHAT IS THE FIRST STEP IN IDENTIFYING THE CAUSE OF A CONFLICT?

139 BEING HONEST WITH YOURSELF! BEING HONEST WITH YOURSELF!

140 THE 3 C’S OF CONFLICTRESOLUTION CONFLICTRESOLUTION

141 PROMISE YOURSELF YOU WILL NOT USE VIOLENCE TO RESOLVE THE PROBLEM PROMISE YOURSELF YOU WILL NOT USE VIOLENCE TO RESOLVE THE PROBLEM COMMITMENT COMMITMENT

142 COOPERATION BE WILLING TO WORK TOGETHER TO SOLVE THE PROBLEM THE PROBLEMBE WILLING TO WORK TOGETHER TO SOLVE THE PROBLEM

143 COMPROMISE EACH PERSON GIVES UP SOMETHING IN ORDER TO REACH A SOLUTION THAT SATISFIES EVERYONE. EACH PERSON GIVES UP SOMETHING IN ORDER TO REACH A SOLUTION THAT SATISFIES EVERYONE.

144 THE 3 R’S OF CONFLICTRESOLUTIONTHE 3 R’S OF CONFLICT RESOLUTION

145 RESPECT RESPECT SHOWING THEM THAT YOU VALUE THEM AS A PERSON SHOWING THEM THAT YOU VALUE THEM AS A PERSON

146 RIGHTS RIGHTS NEVER VIOLATE SOMEONE ELSE’S BASIC RIGHTS IN ORDER TO GET YOUR WAY NEVER VIOLATE SOMEONE ELSE’S BASIC RIGHTS IN ORDER TO GET YOUR WAY

147 RESPONSIBILITYRESPONSIBILITY ALWAYS BE ACCOUNTABLE FOR WHAT YOU SAY AND WHAT YOU DO ALWAYS BE ACCOUNTABLE FOR WHAT YOU SAY AND WHAT YOU DO

148 NEGOTIATIONNEGOTIATION

149 THE PROCESS BY WHICH TWO OR MORE PARTIES WITH DIFFERENT NEEDS ND GOALS FIND A MUTUALLY ACCEPTABLE SOLUTION TO AN ISSUE

150 THE ATTITUDE YOU TAKE IN NEGOTIATIONS WILL SET THE TONE FOR THE INTERACTION THE ATTITUDE YOU TAKE IN NEGOTIATIONS WILL SET THE TONE FOR THE INTERACTION

151 THE BEST PERSPECTIVE IN NEGOTIATION IS TO FIND A SOLUTION WHERE BOTH PARTIES WIN THE BEST PERSPECTIVE IN NEGOTIATION IS TO FIND A SOLUTION WHERE BOTH PARTIES WIN

152 NEGOTIATIONTIPSNEGOTIATIONTIPS

153 SOLICIT THE OTHER PARTIES PERSPECTIVE SOLICIT THE OTHER PARTIES PERSPECTIVE

154 WHAT ARE THEIR NEEDS WHAT ARE THEIR CONCERNS CONCERNS

155 STATE YOUR NEEDS STATE YOUR CONCERNS

156 PREPAREOPTIONSBEFOREHAND PREPARE OPTIONS BEFOREHAND

157 EXPRESS OPTIONS THAT ARE GOOD FOR BOTH OF YOU

158 DON’TARGUE!!!!

159 ARGUING IS TRYING TO PROVE THE OTHER PERSON WRONG

160 NEGOTIATION MEANS FINDING A SOLUTION

161 CONSIDERTIMING

162 PLAN THE NEGOTIATION WHEN: WHEN:

163 NEITHER SIDE IS: ANGRYTIREDORPRE-OCCUPIEDWITH SOMETHING ELSE

164 STEPS OF NEGOTIATION STEPS OF NEGOTIATION

165 SELECT A TIME AND PLACE SUITED TO WORKING OUT PROBLEMS.

166 WORK TOGETHER TOWARD A SOLUTION

167 KEEP AN OPEN MIND

168 BE FLEXIBLE

169 TAKE RESPONSIBILITY FOR YOUR ROLE IN THE CONFLICT TAKE RESPONSIBILITY FOR YOUR ROLE IN THE CONFLICT

170 GIVE THE OTHER PERSON AN OUT

171 MEDIATION

172 THE PROCESS OF RESOLVING CONFLICTS WITH THE HELP OF A NEUTRAL THIRD PARTY THE PROCESS OF RESOLVING CONFLICTS WITH THE HELP OF A NEUTRAL THIRD PARTY

173 PEER MEDIATION PEER MEDIATION

174 A PROCESS IN WHICH SPECIALLY TRAINED STUDENTS HELP OUT OTHER STUDENTS TO RESOLVE CONFLICTS PEACEFULLY A PROCESS IN WHICH SPECIALLY TRAINED STUDENTS HELP OUT OTHER STUDENTS TO RESOLVE CONFLICTS PEACEFULLY

175 CONFIDENTIALITY

176 THE PROMISE TO KEEP INFORMATION PRIVATE THE PROMISE TO KEEP INFORMATION PRIVATE

177 ARBITRATION

178 THE HEARING AND DETERMINATION OF A CASE IN CONTROVERSY. THE HEARING AND DETERMINATION OF A CASE IN CONTROVERSY.

179 NEUTRAL

180 NOT TAKING A PARTICULAR SIDE DURING A CONFLICT NOT TAKING A PARTICULAR SIDE DURING A CONFLICT

181 BRAINSTORMING

182 A GROUP SOLVING TECHNIQUE THAT INVOLVES THE SPONTANEOUS CONTRIBUTION OF IDEAS FROM ALL MEMBERS OF THE GROUP A GROUP SOLVING TECHNIQUE THAT INVOLVES THE SPONTANEOUS CONTRIBUTION OF IDEAS FROM ALL MEMBERS OF THE GROUP

183 EMPATHY

184 BEING ABLE TO IDENTIFY WITH AS WELL AS UNDERSTAND THE FEELINGS OF ANOTHER PERSON’S CIRCUMSTANES. BEING ABLE TO IDENTIFY WITH AS WELL AS UNDERSTAND THE FEELINGS OF ANOTHER PERSON’S CIRCUMSTANES.

185 APOLOGIZE

186 TO ADMIT YOU WERE WRONG AND THAT YOU MADE A MISTAKE. TO ADMIT YOU WERE WRONG AND THAT YOU MADE A MISTAKE.

187 MAKING AMENDS MAKING AMENDS

188 DOING OR SAYING SOMETHING TO MAKE A SITUATION BETTER AND TO MAKE UP FOR SOMETHING THAT HAS GONE WRONG DOING OR SAYING SOMETHING TO MAKE A SITUATION BETTER AND TO MAKE UP FOR SOMETHING THAT HAS GONE WRONG

189 RESOLVE

190 TO WORK THINGS OUT TO WORK THINGS OUT

191 DECISION

192 THE ACT OF MAKING A CHOICE OR COMING TO A SOLUTION THE ACT OF MAKING A CHOICE OR COMING TO A SOLUTION

193 5 BASIC STEPS IN DECISION MAKING 5 BASIC STEPS IN DECISION MAKING

194 2. LIST THE POSSBILE CHOICES YOU CAN MAKE 2. LIST THE POSSBILE CHOICES YOU CAN MAKE 1. STATE THE SITUATION OR PROBLEM CLEARLY 1. STATE THE SITUATION OR PROBLEM CLEARLY 3. CONSIDER THE CONSEQUENCES OF EACH CHOICE 3. CONSIDER THE CONSEQUENCES OF EACH CHOICE

195 4. MAKE YOUR DECISION USING ALL THE FACTS, THEN ACT ON IT. 4. MAKE YOUR DECISION USING ALL THE FACTS, THEN ACT ON IT. 5. EVALUATE YOUR DECISION HONESTLY 5. EVALUATE YOUR DECISION HONESTLY

196 IT IS ONLY WHEN YOU ALLOW ANGER TO TURN INTO AGGRESSIVE BEHAVIOR THAT VIOLENCE CAN RESULT IT IS ONLY WHEN YOU ALLOW ANGER TO TURN INTO AGGRESSIVE BEHAVIOR THAT VIOLENCE CAN RESULT

197 NO ONE CAN MAKE YOU FEEL BAD WITHOUT YOUR PERMISSION!!!! NO ONE CAN MAKE YOU FEEL BAD WITHOUT YOUR PERMISSION!!!!


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