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Robert Walters Specialist Professional Recruitment

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1 Robert Walters Specialist Professional Recruitment
CPA Student Recruitment and Networking Event Presented by: Leanne Nettleship and Grace Conlon Date: 8th April 2010

2 Contents Cover letter Format of your CV
What is a covering letter What you should include Format of your CV Hints and tips for writing a perfect CV CV sections Before sending out your CV Interview preparation and techniques Importance of interview preparation How to prepare for your interview During the interview Types of interview questions Differentiating yourself from the competition Networking Importance of networking / What is networking / Rules of good networking / Building your network / Growing industries Goals and objectives of networking / Getting organised Follow up

3 What is a cover letter? Opportunity to convey some basic information:
What position you're applying for Who you are Why you want the job What you have to offer Must convey the above objectives in a single page and tempt the employer with some key points from your CV Review company website for job descriptions or search similar employees on linkedIn. Find out as much as you can about the company and highlight this in your cover letter If applying via , you can write your cover letter in the body of an or as an attachment; if you're applying by post, include it as a printed letter When employers take on a new member of staff they're looking for two things:  Someone who can do the job Someone who wants to do the job – your covering letter can help to convey your enthusiasm

4 Role you are applying for
Why you are applying Why they should read on and interview you Show you are familiar with their business

5 Set the scene Relevant to them and their current business situation What you are interested in Offer additional 3rd party referees able to talk about your capabilities

6 Hints and tips for writing a perfect CV
Your CV is a tool with one purpose: to win an interview Avoid coloured paper or type, fancy fonts, photographs or clever delivery approaches Keep the look simple and make your points clear Be truthful and don't be afraid to sell your skills Use the past tense and choose strong action verbs (document inc in pack) Avoid speaking about yourself in the third person Avoid jargon and acronyms that other people might not understand .eg. CRO, TB, SOX Tailor your resume for each specific application Include the company profile of the organisations you have worked for Make your CV results oriented: give proof to back up your capability statements

7 CV sections Personal Information Qualifications Include your name
Full address Telephone numbers (day/evening/mobile) address Qualifications List both academic and non-academic qualifications in chronological order, giving grades Include 1st time passes, top 10, leaving cert points 450+, detail surrounding your degree thesis if it holds relevance

8 CV sections Employment History
Beginning with your most recent job, include: Company name Your job title Duration of employment Reasons for leaving Ensure you give a brief outline of the company you worked with which will help give more relevance to the experience you’ve gained Under each position, briefly outline your responsibilities but place the focus on what you have achieved in the role - this is where you can differentiate yourself Do not omit any period of employment or unemployment for whatever reason, as this may prove awkward at interview

9 CV sections Personal Interests
Listing your interests is important, but do not generalise. For example, instead of simply saying 'football', you could expand and say that you have played for a local club for the last four years and are now Treasury Officer for the club References Include a line stating that references are available upon request Ensure you have at least two referees that have been made aware and have confirmed they are happy to provide written and perhaps more importantly verbal references Ensure the referees you use are from your most current work history

10 Before sending out your CV
Check and Double Check Before submitting your CV/resume, make sure you check it thoroughly, not just for spelling and grammar mistakes, but also to make sure that it is a clear representation of you Check that the content is relevant to the reader or business you are targeting, so that it will encourage them to contact you in order to find out more Ask a friend to check it, too - someone who works in the industry in which you are applying would be particularly beneficial

11 Any questions?

12 Importance of interview preparation
Celtic Tiger days of 3% unemployment are gone – currently at 12% Employers market once again – wish list Interview preparation is often where people fall down First impressions last forever, you only get one chance The more time you put in to prepare, the easier the interview will be Whilst your CV opens the door, the interview keeps it open or closes it quickly

13 How to prepare for your interview
Research Who are you meeting? Check LinkedIn to read their profiles Where are you meeting? Transport Company Background – Google Year established? Size of business and their locations? What do they primarily do? Read last Annual Accounts to familiarise yourself Press releases on company website CV knowledge – know your CV inside out Job description – know what’s entailed inside out and be able to give examples on each aspect Practice psychometric testing / technical testing online beforehand Prepare two questions to ask at the end of the interview Thank them for their time Express level of interest

14 How to prepare for your interview
Presentation Suit Directions and transportation routes – punctual Strong handshake Water Folder – CV and references

15 During the interview Listen with enthusiasm Answer with enthusiasm
Have examples to highlight competencies – demonstrate your ability Have questions ready Department structure Training – are there any training/development opportunities associated with the role? 3-5 year business plan I read about your plans to ….. (up to date press release knowledge) Body language throughout Interview Handshake/closure

16 Types of interview questions
Competency based – demonstrate with examples of what you have done Give me an example of when you: Worked as part of a team Demonstrated leadership qualities Worked under pressure Demonstrated your multitasking abilities Working with clients or people outside the organisation Demonstrated effective communication skills Worked on a project from start to finish and you’re level of involvement/seniority Dealt with conflict/resolved issues For each competency based question… remember STAR to help formulate your answer: Situation Task Action Result

17 Competency based interviews
Adaptability Tell me about a time when you changed your priorities to meet others’ expectations Client focus Give an example of how you provided service to a client/stakeholder beyond their expectations. How did you identify the need? How did you respond? Communication Give an example of a difficult or sensitive situation that required extensive communication? Organisational awareness Describe the culture of your organisation and give an example of how you work within this culture to achieve a goal Problem solving and judgment Tell me about a time when you had to identify the underlying causes to a problem Results orientation Tell me about a time when you set and achieved a goal Teamwork Tell me about a time when you worked successfully as a member of a team

18 Competency based interviews
Developing others Tell me about a time when you coached someone to help them improve their skills or job performance. What did you do? Innovation Describe something you have done that was new and different for your organisation, that improved performance and/or productivity Impact and influence Describe a time when you went through a series of steps to influence an individual or a group on an important issue Leadership Tell me about a time when you had to lead a group to achieve an objective Relationship building Describe a situation in which you developed an effective win/win relationship with a stakeholder or client. How did you go about building the relationship? Self management Describe the level of stress in your job and what you do to manage it Describe a time when you were in a high pressure situation

19 Other types of interview questions
Behavioural – scenario questions to establish behaviour patterns Role plays Case study Establishing analytical / problem solving / operational / time management / supervisory experience Technical – demonstrate level of technical ability throughout work experience Accounting and IT Check what systems / procedures they use and prepare examples

20 Differentiating yourself from the competition
Why do you want this job? What do you know about the company? Talk me through your CV? Why are you looking to leave your current position? What are your strengths? What are your weaknesses? How would your colleagues describe you at work? Outside of work? How would your boss describe you at work? Outside of work?

21 Getting the interview = suitable for the job!!
Summary Know your CV Know the role and the company Know how your experience matches the role and give examples Always have 1-2 questions to ask – if answered – explain they were already answered Confident hand shake – hold cold glass of water in reception Be prepared for everything – HR related / finance related questions Always remain professional – smile and be genuinely interested Never discuss negative experiences with previous employers Bring references with you and leave copies at the interview Practice psychometric testing and technical knowledge testing online Always set yourself apart wherever possible Each interview is an opportunity to impress employers - suitable jobs in the future If you are keen on the job and you get a good feeling then let the employer know Be confident – remember, you have a skill set that an organisation needs

22 Any questions?

23 Importance of networking
Most people spend 95% of their time focussing on the 20% of jobs that are advertised How employers hire Internal promotion / lateral move Internal staff contacts / referrals Networking / word of mouth Professional organisations Recruitment companies Advertisements / websites

24 What is networking? Networking is a great way to expand the world you live in Formal networking events / continuing education classes / social gatherings Prime opportunities to meet new people Further relations with those you’d like to know better Don’t just “hang out” with familiar people Set your intentions and have a workable plan

25 Rules of good networking
Be open Be prepared Treat everyone as equals Commit Be courteous Circulate Remember these tips: When the conversation lulls, move on: “Excuse me, there’s someone I need to meet” Tell them it was nice to meet them and move on If you run into someone you have already met and you can’t remember their name, simply say “hello again, remind me of your name” and remind them of your name

26 Networking without cringing
TMAY (Tell Me About Yourself) You already have a network – make a list s, letters – must follow up Keep records Two way street – what is in it for them?

27 Building your network Chamber of Commerce Fellow CPA students
Ex work colleagues Community groups Lecturers, college groups Sports memberships Friends, friends of friends, neighbours Ex clients Ex suppliers Everyone is in your network

28 Where to look - industries that are growing
Insurance Reinsurance Pharmaceutical FMCG Life science Technology Online gaming Green economy, environmental R&D Shared service centres with languages

29 Goals and objectives of networking
People approach networking differently depending on what suits them best Simple Goal Simply introduce yourself to anyone who is standing alone and swap business cards – relaxed approach Move on and circulate to someone else on their own Targeted Goal List of delegates beforehand Identify who you want to introduce yourself to and why Engage them by being curious about them Swap business cards – helps you to remember names of who you talked to and where they were from

30 Getting organised Make a plan Keep a log book Contact Action Result
Paul Jones , ex colleague Invited him to link in on 30 March 2010 Follow up on April 7th if no response Brian Kelly, CFO of ABC Wrote telling him how much I enjoyed his presentation at conference with pitch at end of mail Call in 2 weeks if heard nothing

31 Follow up Most people drop the ball here - this is the most important aspect of networking Follow up via or post out a follow up note within a day or two of the event taking place OR Get connected on LinkedIn and other relevant networking sites Personalise your ‘offer to connect’ message to them – remind them where you met etc See who else they know Ask them to connect you to other people you’re keen to link with Join Groups on LinkedIn – be selective

32 Any questions?

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