Presentation on theme: "One Network. One Company. One TPC. TPC TECHNICAL TRAINING."— Presentation transcript:
One Network. One Company. One TPC
TPC TECHNICAL TRAINING
DEALER- A PERSON WHO PURCHASES A DEALER’S PACKAGE, EITHER SILVER OR PLATINUM PACK RETAILER- A PERSON WHO IS ACTIVATED BY A DEALER AND CAPABLE OF ALL-NETWORK LOADING.
ACTIVATION CODES An alpha numeric code used to register a person to become a dealer. ACTIVATION CREDITS Virtual registration used to activate a reseller. POINT VALUE Are points gathered thru purchasing tangible products and will be used for computing dealer’s commission based on purchased items. 5 th CYCLE POINTS Are points gathered every 5 th pair bonus of a dealer. This can be redeemed in exchange of a hot item or gadget/s.
LOAD CREDIT A virtual fund used to load an end-user. CFUND Is a commissionable fund which is accumulated by a dealer thru a daily commission earned thru TPC compensation plan. AFUND Is an available fund coming from the total “Cfund”.
HOW TO ACTIVATE A DEALER? Type: JOIN Activation code/Mobile number/Complete Name/Desired UserID/Sponsor UserID/Placement UserID/A or B Ex: JOIN ACEGHKMRBT25/ /JUAN DELA CRUZ/JUAN/LINDA/LINDA3/B Send to gateway
HOW TOACTIVATE A RESELLER? ACT Mobile# and send to gateway. EX. ACT send to gateway
HOW TO DEACTIVATE: NOTE: Only a dealer can request for the deactivation of an account. JUST SEND: HELP CONCERN and send to gateway.
HOW TO UPGRADE? UPGRADE ACTIVATION CODE/username and send to gateway
HOW TO LOAD? number amount and send to gateway EX and send to gateway
REFUND Request for Refund of Regular Load is valid up to 3days only. To request for a refund; Send the number of customer/end-user, amount requested for refund and the trace number to GATEWAY indicating the word HELP. Ex. HELP RF TRACE # AND DATE and send to gateway
To know your current Load Credit balance, Type BAL and send to gateway To know your current Commission Funds, Type Cfund and send to gateway HOW TO CHECK YOUR BALANCE:
Asterisk Command To Activate Asterisk Command ACT NUMBER*Username and send to gateway To Load Asterisk Command NUMBER amount*Username and send to gateway
FOR DEPOSIT: You can purchase thru bank deposit to either of the following TPC ACCOUNTS: MetroBank PNB – EAST WEST – BPI , BDO – SMART MONEY After Deposit; You need to send an SMS command to TPC gateway. Type: Dep Date&Time/Amount/Ref#/Bank Branch Ex. Dep Aug24/10:01/5000/348MAT8/BPI PUERTO PRINCESA Send to Gateway FOR SMART MONEY TYPE: SM REF.# SEND TO GATEWAY
How to transfer LC to reseller? Type Number LCamount and send to gateway Ex LC200
How to transfer LC to dealer? ( For City Stockist and Mobile Stockist) LC mobile# amount and send to gateway. Ex. LC and send to gateway
24/7 CUSTOMER HELP DESK HELP your concerns and send to gateway Ex. HELP please verify if loaded with trace no
TO CONVERT AFUND TO LC CONVERT Amount and send to gateway. EX. CONVERT 200 and send to gateway A minimum required for fund conversion is Php Note: A fee of Php 5.00 will be deducted from the member’s Afund. Realtime crediting!
To Encash your Available Funds To Encash your Available Funds ENCASH Amount Bank details/smart money acct. send to GATEWAY Ex. Encash 550 Juan Dela Cruz BPI Note: Minimum funds to encash is 550 Note: A Fee in the amount of Php50.00 will be deducted from the Member’s Afund. For Daily Encashment, Same-Day Crediting the Cut Off is 1:00 PM
ENCASHMENT For encashment and conversion of LC you need to send the ff requirements: -Government issued I.D. -ATM card with embossed name or smart money card and indicate your registered number and send to
FOR CHANGE OF NUMBER REQUEST: Please the request to with valid I.D. And processing fee of Php will be deducted from the member’s Load Credit (LC).
SAFETY NET 5 TH CYCLE POINTS Are points gathered every 5 th pair bonus of a dealer. This can be redeemed in exchange to a hot item or gadgets. TO REDEEM 5 TH PAIR POINTS: REDEEM ITEM CODE send to gateway 30 PAIRS PER LEVEL
TO TRANSFER PV CS TO MS: TPV MOBILE# PVAMOUNT EX: TPV TO TRANSFER PV MS TO DEALER: CPV Username PVAMOUNT EX: CPV JUAN01 200