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Integrated Loyalty Program. Standard Loyalty Program.

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Presentation on theme: "Integrated Loyalty Program. Standard Loyalty Program."— Presentation transcript:

1 Integrated Loyalty Program

2 Standard Loyalty Program

3 Features Extensive and user-friendly admin panel to manage category, product, merchants, merchant location, special offers, redemption catalog and redemption location Excel import of merchant, merchant location, special offers, redemption and redemption catalog for easy integration with existing systems Introduction of product specific marketing features like product placement sequence in sliders and product specific banners & text on various pages Introduction of merchant specific marketing features like merchant placement sequence in sliders, merchant appearance in search results and merchant banners on various pages

4 Features Loyalty point system is based upon both product and merchants. User gets both merchant and product specific loyalty points. (Differentiator) Special offers sections for merchants to promote their special offers Product and merchant specific points can be managed from admin panel Web UI is designed to provision enough space for marketing of merchants and products Points calculator to calculate city, merchant and product specific points as per user’s spend (Differentiator) User friendly, clean and usability friendly UI Design

5 Features Display of blank categories without any merchants is blocked Product selection is mandatory for the loyalty points system to work My accounts section for users to view product and merchant specific points accumulation User registration, login, forgot password and edit profile and SMS notification integration More than one location support for each merchant (Differentiator) Merchant Offers Location and Category Specific Search for Special Offers (Differentiator) Points and Alphabetic sorting for Special Offers

6 Features Merchant Location, Category, Sub-Category Detailed Search and Quick Search for Merchants (Differentiator) Extensive content management system to manage text and images on all pages of portal Redemption Location and Points specific search for Redemption catalog (Differentiator) Location Specific Redemption available (Differentiator) Points and cash based redemption (Differentiator) My accounts section for users to view merchant specific points redemption Export of redemption report in xls for integration with other systems

7 Screenshots Extensive and user-friendly admin panel to manage category, product, merchants, merchant location, special offers and redemption catalog. Excel import of merchant, merchant location, special offers, redemption and redemption location for easy integration with existing systems

8 Screenshots Introduction of product specific marketing features like product placement sequence in sliders Product Placement in Slider

9 Screenshots Introduction of product specific marketing features like product specific banners & text on various pages Product Specific Banners

10 Screenshots Introduction of merchant specific marketing features like merchant placement sequence in sliders and merchant banners on various pages Merchants in Slider

11 Screenshots Introduction of merchant specific marketing features like merchant appearance in search results and merchant banners on various pages Merchants in Search Results Merchant Banners

12 Screenshots Loyalty point system is based upon both product and merchants. User gets both merchant and product specific loyalty points. Product Selection and Product Specific Points Merchant Selection and Merchant Specific Points

13 Screenshots Special offers sections for merchants to promote their special offers Merchant Location and Category Specific Search for Special Offers Special Offers Location and Category Specific Search

14 Screenshots Merchant Location, Category, Sub-Category Detailed Search and Quick Search for Merchants Merchant Detailed Search Merchant Quick Search Merchant Category Search

15 Screenshots Points calculator to calculate city, merchant and product specific points as per user’s spend

16 Examples

17 Automatic Rewards Allocation Program

18 Promotional Offers Rules Definition -Transaction Data -Merchant and Promotion Validations -Promotion Threshold -Call Center Management Customer Communication Communication -Automatic Voucher Allocation /SMS Voucher Allocation /Redemption Allocation / Redemption -Automatic Multiple Reward Allocation -Redemption Status Management -Automatic Transaction Data Management Product/Redemption Lifecycle Admin to manage merchant/promotion/transaction data/customer service/redemption status Extensive Reporting and Excel Data Upload/Download Support

19 Customer Qualification AllocationIntimation Customer Experience Congratulations for winning multiple rewards. Please contact our customer service to collect these awards. Promotional offers of various merchants having different validity dates and applicable only above threshold transaction amount Automatic allocation of multiple rewards on the basis of promotion validity, merchant validity and total spend criteria

20 Features Extensive and user-friendly admin panel to manage merchant, merchant promotion and user transactions Excel import of user transaction for easy integration with other systems. This can support any kind of transaction upload. Supports three different types of merchant promotions: Automatic reward is allocated if merchant specific total spend of a user crosses a pre-defined threshold value Automatic reward is allocated if merchant specific total number of transactions crosses a pre-defined number Automatic reward is allocated if a single transaction crosses pre-defined threshold value

21 Features Status management module for call center executives to manage status of rewards allocated User redemption report to view all the automatic redemptions Redemption report export in XLS for easy integration with other systems Extensive reporting and log management My account section for users to view all rewards allocated Rewards redemption is directly integrated with voucher generation system for voucher generation Workflow for all status of rewards allocation SMS and notification

22 Screenshots Excel import of user transaction for easy integration with other systems. This can support any kind of transaction upload.

23 Screenshots Extensive and user-friendly admin panel to manage merchant, merchant promotion and user transactions Supports three different types of merchant promotions

24 Screenshots User redemption report to view all the automatic redemptions Redemption report export in XLS for easy integration with other systems

25 Voucher Allocation and Redemption Program

26 Redemption Offers Rules Definition -Voucher Generation Criteria -Voucher Validity -Redemption Validations -Call Center Management Customer Communication Communication -Voucher Redemption /SMS Voucher Redemption Redemption -Voucher Validity Verification -Customer Interface for Data Entry -Redemption Validations -Auto Status Management Product/Redemption Lifecycle Admin to manage product/customer service/support/redemption status Extensive Reporting and Excel Data Upload/Download Support

27 Customer Qualification IntimationRedemption Customer Experience Congratulations for winning talk time worth Rs 50 to avail the offer Please visit abcxxxxxx.com Promotional Offers Test URL:

28 Features Voucher number generation system to generate unique vouchers using combination of numbers and text Issue of fixed number of vouchers to various associated merchants Multi merchant voucher system Status and comments management module for call center executives to manage status of vouchers allocated Workflow for all status of voucher allocation Voucher status report Export of voucher status report in XLS for easy integration of other systems Interface for users to redeem vouchers SMS and notifications

29 Screenshots Multi merchant voucher system

30 Screenshots Status and comments management module for call center executives to manage status of vouchers allocated Workflow for all status of voucher allocation

31 Screenshots Export of voucher status report in XLS for easy integration of other systems

32 Screenshots Interface for users to redeem vouchers

33 Thank You


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