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© Copyright 2010 Hewlett-Packard Development Company, L.P. 1 1 Banking in the Cloud – Is there a future? Daniel Amor
© Copyright 2010 Hewlett-Packard Development Company, L.P. 2 KEY CHARACTERISTICS OF A HIGH- PROFITABILITY BANK Industrialization Adoption of standards (applications and systems) Planning and use of Components Standard processes Product Factory (Internal/External) Exploitation of economies of scale Flexibility and operational efficiency Differentiation Selection of a commercial strategy and incentives system Integrated multi-channel approach “Single customer view” Pricing policies Agility and Time to Market Creation of new products; enrichment of portfolio offering Decoupling of product creation and the distribution network. Strategies for the selection of products and networks. Hence an optimal application portfolio is required.
© Copyright 2010 Hewlett-Packard Development Company, L.P. 3 WHY AREN’T WE THERE? Typical Customer Situation: Lots of systems with lots of interfaces and new requirements all over the place
© Copyright 2010 Hewlett-Packard Development Company, L.P. 4 IT turns business & government “on,” instantly THE FUTURE: THE INSTANT-ON ENTERPRISE Everything & everyone’s connected Everyone expects immediate gratification & instant results Business & IT one and the same Respond to continuous opportunity & competition Anywhere, Any time, Any way
© Copyright 2010 Hewlett-Packard Development Company, L.P. 5 KEY ISSUES Which technologies will overcome important barriers and limitations during the next three years? Which technologies will move from narrow niches to more widespread adoption by 2012? How should companies change their plans and approaches based on these new opportunities? TOP 10 TECHNOLOGY TRENDS IN Media Tablets and Bring Your Own Technology 2.Mobile-centric Applications and Interfaces 3.Social and Contextual User Experience 4.Application Stores and Marketplace 5.The Internet of Everything 6.Next-generation Analytics 7.Big Data 8.In-Memory Computing 9.Extreme low-energy servers 10.Cloud Computing (2011: Nr. 1) Source: Gartner Bold marks technologies related to cloud computing
© Copyright 2010 Hewlett-Packard Development Company, L.P. 6 IS CLOUD COMPUTING OVER? –No, it’s just becoming mainstream and is beyond the hype curve –It has become a pervasive technology which allows us to build a new generation of services on top of it (see points 1-8 on the Gartner list). –But security remains a major concern
© Copyright 2010 Hewlett-Packard Development Company, L.P. 7 Many workloads are migrating to public or private cloud “camps” WORKLOADS ARE SHIFTING TO CLOUD TRADITIONAL IT Server Capacity On Demand IT Management Business Apps (CRM, ERP) Personal Productivity Apps Website Creation & Management Storage Capacity on Demand App Dev. & Test Tech. Computing Apps Data Analysis and Mining Custom Applications Applications with sensitive data PRIVATE CLOUD 1 PUBLIC CLOUD 1 IT Helpdesk Collaborative Applications Data backup/Archive Services Each defense agency has unique needs that must be assessed to determine the right destination for each workload – but in all cases, IT must manage across the hybrid environment Notes: (1) Based on the percent of customers indicated they would adopt cloud for a given workload in their organization, rated 4 or 5 on 1-5 scale, IDC May 2010 Source: IDC, EB Strategy Analysis
© Copyright 2010 Hewlett-Packard Development Company, L.P. 8 BUSINESS NEEDS TECHNOLOGY NEEDS Speed: Want/Need something ASAP – “Cloud is quick” Speed: Want/Need something ASAP – “Cloud is quick” Cost: Must be low cost with minimal/no upfront investment Fits Business Model: Must be able to fit the way we do business Ease of use: Must be easy to use and adopt Must be stable: reliable application and delivery infrastructure Must be secure: Must be able to protect my data! Must be able to integrate with other business applications Organizations Wrestle With Utilizing the Cloud to Solve Issues PRESSURES TO MOVE TO THE CLOUD IT Departmen t
© Copyright 2010 Hewlett-Packard Development Company, L.P. 9 CLOUD SERVICE LAYERS Cloud Infrastructure Services (IaaS) Cloud Platform Services (PaaS) Cloud End-User Services (SaaS) Physical Infrastructure Service Users Cloud Providers Service Providers
© Copyright 2010 Hewlett-Packard Development Company, L.P. 10 CLOUD COMPUTING: MODELS Enterprise Data Storage Service Office Apps On Demand CPUs Printing Service Cloud Provider #1 Cloud Provider #2 Internal Cloud CRM Service … Service 3 Backup Service ILM Service Business Apps/Service Employee User … … … The Internet
© Copyright 2010 Hewlett-Packard Development Company, L.P. 11 WHY CLOUD IN FINANCIAL SERVICES? –Realistically, somewhere between 75% and 95% of the software used by most businesses today is a commodity. That is, it offers no competitive advantage because the competition has access to the exact same capabilities from a plethora of software vendors, SaaS vendors, open- source projects and home-grown systems. –This means that if your financial services IT department does everything in-house, pretty much 75%-95% of your IT department’s hard work and budgetary expense offers a competitive advantage of exactly zero. Only the 5%-25% spent on systems that help your business stand out from the competition make a real difference to top line revenue. –Therefore, the first consideration in any analysis of cloud computing should be to weigh the competitive importance of the various systems under IT management, and to look for opportunities to free up resources by pushing systems that do not offer competitive advantage to the cloud.
© Copyright 2010 Hewlett-Packard Development Company, L.P. 12 RISK OF CLOUD COMPUTING Risk is easily the biggest barrier to cloud adoption for financial services applications. Financial risk, regulatory risk, security risk, performance risk. –The risk implications of cloud computing often appear so daunting that some financial services IT professionals would prefer to avoid the cloud entirely—which is a shame. To be sure, putting customer investment account information on the cloud is a non-starter. And, even something as simple as company entails significant compliance risks. –The one mistake most IT departments make when evaluating the cloud is to equate risk reduction with internal control. It is often the case that the focused expertise and scale of a cloud computing vendor provides significantly lower risk than an in-house system. This gut reaction can be compared to fear of flying: just because you’d feel safer if you were flying the plane, doesn’t mean you’d actually be safer. –Evaluate the risks of cloud computing as objectively as possible. Does the vendor publish an SLA and public performance statistics? Who are its current customers and what do they say about the vendor? What are the vendor’s security and disaster recovery policies? What kind of support is available? All these questions should be asked of a cloud vendor. And, all of these questions should be asked of the comparable internal IT operation. If you’re not a pilot, you might just be better off taking a commercial flight.
© Copyright 2010 Hewlett-Packard Development Company, L.P. 13 THE APPLICATION CHALLENGES What applications should I move to the cloud? How do I make applications ready for the cloud? How do I secure applications in the cloud? How do I connect my end-users with cloud applications? How do I integrate applications in the cloud with my other applications? How do I develop and test applications in the cloud? How do I manage applications in the cloud?
© Copyright 2010 Hewlett-Packard Development Company, L.P. 14 HOW TO MOVE FORWARD? –Clear logical separation of systems About 80% of systems are not business critical and/or can be standardised Only about 20% are business critical and cannot be standardised –Create categories of systems Target for non-business critical systems that can be standardised: Public Cloud Target for business-critical systems that can be standardised: Private Cloud Target for systems that cannot be standardised: Legacy Infrastructure –Disentangle phyisical systems to enable migration to future platform Establishment of clear interfaces, SLAs, security and performance requirements Move of cloud-target systems towards SOA-enabled applications – Align organisation to new operating model Create new roles and focus on managing the cloud platforms instead of managing infrastructure and applications (except where not possible).
© Copyright 2010 Hewlett-Packard Development Company, L.P. 15 IDEAL STATE FOR CLOUD COMPUTING Streamlined, cooperating, shared services Standard APIs and Data Models Scale up - Scale down Capacity Movable workloads – affinity with market access, services and data location Wide choice of: Data sources Third-party applications Community services such as Data storage and analytics Banking Community Platform - Europe Corporate Data Center Banking Community Platform - Americas Banking Community Platform - Asia
© Copyright 2010 Hewlett-Packard Development Company, L.P. 16 THE NEW CIO IS NO SERVER HUGGER –From Server to Service –Faster Time-to-Market –Same or better Performance –With manageable risk and at a lower price Old World New World
© Copyright 2010 Hewlett-Packard Development Company, L.P. 17 Q&A
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