Presentation on theme: "Principles of Management Session. 2 Management Yesterday & Today USMAN SADIQ (Ph.D. Scholar)"— Presentation transcript:
Principles of Management Session. 2 Management Yesterday & Today USMAN SADIQ (Ph.D. Scholar)
Our expectations? Hard work Honesty Responsible attitude
AFTER STUDYING THIS CHAPTER YOU SHOULD BE ABLE TO: Historical Background Of Management. Classical Approach. Quantitative Approach. Behavioral Approach. Contingency/Contemporary Approach
Organization Behavior Scientific Management General Administration System Approach Contingency Approach Major Approaches Of Management
Historical Background Ancient ManagementAdam SmithIndustrial Revolution
Ancient Management – Egypt (pyramids) – China (Great Wall) Adam Smith – Published “The Wealth of Nations” in 1776 Advocated the division of labor (job specialization) to increase the productivity of workers Industrial Revolution – Substituted machine power for human labor – Created large organizations in need of management
The first studies of management, which emphasized rationality and making organizations and workers as efficient as possible. Classical Approach Scientific Management General Administrative Theory
Classical Approach Scientific Management An approach that involves using the scientific method to determine the “One Best Way” for a job to be done.
The “father” of scientific management Published Principles of Scientific Management (1911) The theory of scientific management »Using scientific methods to define the “one best way” for a job to be done »Putting the right person on the job with the correct tools and equipment »Having a standardized method of doing the job »Providing an economic incentive to the worker Fredrick Winslow Taylor
– Focused on increasing worker productivity through the reduction of wasted motion – Developed the micro chronometer to time worker motions and optimize performance. How Do Today’s Managers Use Scientific Management ? – Use time and motion studies to increase productivity – Hire the best qualified employees – Design incentive systems based on output Frank and Lillian Gilbreth
General Administrative Theory An Approach to management that focuses on describing what mangers do and what constitutes good management practice.
Believed that the practice of management was distinct from other organizational functions like Finance, Production, Distribution, and other typical business functions. Henri Fayol
Fayal's 14 Principles of Management Developed fourteen principles of management that applied to all organizational situations. 1.Division of labor. 2.Authority. 3.Discipline. 4.Unity of command. 5.Unity of direction. 6.Subordination of individual interests to the general interests. 7.Remuneration. 8.Centralization. 9.Scalar chain. 10.Order. 11.Equity. 12.Stability. 13.Initiative. 14.Esprit de corps.
– Developed a theory of authority structures and relation in 1900s,called bureaucracy. Bureaucracy. A form of organization characterized by division of labor,a clear defined hierarchy, detailed rules and regulations, and impersonal relationships. Max Weber.
Weber’s Ideal Bureaucracy
Quantitative Approach Also called operations research or management science Evolved from mathematical and statistical methods developed to solve WWII military logistics and quality control problems Focuses on improving managerial decision making by applying: Statistics, optimization models, information models, and computer simulations
Quality Management A philosophy of management driven by continual improvement in the quality of work processes and responding to customer needs and expectations
o Intense focus on the customer. o Concern for continual improvement o Process-focused. o Improvement in the quality of everything. o Accurate measurement. o Empowerment of employees. What is Quality Management?
Behavioral Approach Early AdvocatesHawthorne studiesOrganization Behavior
Early Advocates The study of the actions of people at work; people are the most important asset of an organization
Early Advocates of OB
Hawthorne studies A series of studies during the 1920s and 1930s that provided new insights into individual and group behavior
Experimental findingsExperimental findings Productivity unexpectedly increased under imposed adverse working conditions. The effect of incentive plans was less than expected. Research conclusionResearch conclusion Social norms, group standards and attitudes more strongly influence individual output and work behavior than do monetary incentives. A series of productivity experiments conducted at Western Electric from 1927 to 1932.
The field of study concerned with the actions (behavior) of people at work. Organizational Behavior
Contemporary Approach System ApproachContingency Approach
A set of interrelated and interdependent parts arranged in a manner that produces a unified whole. System Approach
Basic Types of Systems Closed systems Are not influenced by and do not interact with their environment (all system input and output is internal). Open systems Dynamically interact to their environments by taking in inputs and transforming them into outputs that are distributed into their environments.
The Organization as an Open System
A management approach which says that organization are different, face different situations (contingencies), and require different ways of managing Contingency Approach
Popular Contingency Variables Organization size As size increases, so do the problems of coordination. Routineness of task technology Routine technologies require organizational structures, leadership styles, and control systems that differ from those required by customized or non-routine technologies. Environmental uncertainty What works best in a stable and predictable environment may be totally inappropriate in a rapidly changing and unpredictable environment. Individual differences Individuals differ in terms of their desire for growth, autonomy, tolerance of ambiguity, and expectations.