Presentation is loading. Please wait.

Presentation is loading. Please wait.

Heart of Central Texas Real Choice. Heart of Central Texas Real Choice: A System Transformation Change: to put or place (a thing) in place of something.

Similar presentations


Presentation on theme: "Heart of Central Texas Real Choice. Heart of Central Texas Real Choice: A System Transformation Change: to put or place (a thing) in place of something."— Presentation transcript:

1 Heart of Central Texas Real Choice

2 Heart of Central Texas Real Choice: A System Transformation Change: to put or place (a thing) in place of something else; to exchange; make different; alter Change: to put or place (a thing) in place of something else; to exchange; make different; alter Transform: to change the form or appearance; to change the condition, character or function Transform: to change the form or appearance; to change the condition, character or function A System Transformation: Full Access and Freedom to Choose for all persons with disabilities A System Transformation: Full Access and Freedom to Choose for all persons with disabilities

3 Heart of Central Texas Real Choice: Overview Project Scope & Funding Project Scope & Funding Aging & Disability Resource Centers Aging & Disability Resource Centers Leadership Team Leadership Team Tools and Technology Tools and Technology Navigators/Legal Advocacy Navigators/Legal Advocacy Super Community Resource Coordination Groups (CRCGs) Super Community Resource Coordination Groups (CRCGs) Project Model Project Model Outcome Measures Outcome Measures Partnership and Commitments Partnership and Commitments

4 Heart of Central Texas Real Choice: Service Area 13 Counties: Bell, Bosque, Coryell, Falls, Freestone, Hamilton, Hill, Lampasas, Limestone, McLennan, Milam, Mills and San Saba 13 Counties: Bell, Bosque, Coryell, Falls, Freestone, Hamilton, Hill, Lampasas, Limestone, McLennan, Milam, Mills and San Saba Major Cities: Waco, Belton/Temple, Killeen and Hillsboro Major Cities: Waco, Belton/Temple, Killeen and Hillsboro Population: 696,054 Population: 696,054 Persons with Disabilities: 119,689 Persons with Disabilities: 119,689 I-35 Corridor (40% of Texas population) I-35 Corridor (40% of Texas population)

5 Heart of Central Texas Real Choice: Funding Texas Real Choice Funding: $294,000 for 3 years ($882,000) Texas Real Choice Funding: $294,000 for 3 years ($882,000) Older American’s Act, State General Revenue Funding, local revenue Older American’s Act, State General Revenue Funding, local revenue

6 Heart of Central Texas Real Choice: Aging and Disability Resource Centers (ADRC) Central Texas ADRC: Co-Location of Area Agency on Aging (AAA) & Area Information Center (AIC), 2-3 Navigators, 2-3 Aging and Disability Resource Specialist (ADRS) and linkage to Heart of Central Texas Independent Living Center. Central Texas ADRC: Co-Location of Area Agency on Aging (AAA) & Area Information Center (AIC), 2-3 Navigators, 2-3 Aging and Disability Resource Specialist (ADRS) and linkage to Heart of Central Texas Independent Living Center. Heart of Texas ADRC: Co-Location of ILC, AAA, AIC, 2-3 Navigators and 2 ½ ADRS. Heart of Texas ADRC: Co-Location of ILC, AAA, AIC, 2-3 Navigators and 2 ½ ADRS. One Stop Shopping for Persons with Disabilities and LTSS Agencies (2-1-1 /1-800/Internet/ walk-in) One Stop Shopping for Persons with Disabilities and LTSS Agencies (2-1-1 /1-800/Internet/ walk-in) Personalized Service, Easy Access and Quick Response to Consumers Personalized Service, Easy Access and Quick Response to Consumers

7 Heart of Central Texas Real Choice: Implementation Central Texas – initiated December 2002 Heart of Texas – Fall 2003?

8 Heart of Central Texas Real Choice: Leadership Team (4) Executive Director, Heart of Central Texas Independent Living Center Executive Director, Heart of Central Texas Independent Living Center Executive Director, CareLinc Network (AIC) Executive Director, CareLinc Network (AIC) Director, Central Texas AAA (AIC) Director, Central Texas AAA (AIC) Director, Heart of Texas AAA Director, Heart of Texas AAA  Hire and Supervise Project Director  Advisory Committee  Integrated Management and Leadership  Navigators/ADRSs in 4 Agencies

9 Heart of Central Texas Real Choice: Common Tools Prototypes: HHSC Summit (April 2001) Prototypes: HHSC Summit (April 2001) Intake and Referral Form Intake and Referral Form Release of Information Release of Information Withdrawal of Permission to Share Information Withdrawal of Permission to Share Information Referral Protocols Referral Protocols Operational in 6 Counties (May 2002) Operational in 6 Counties (May 2002) Risk Screening Risk Screening Person/Family Centered Assessment and Planning Person/Family Centered Assessment and Planning Reduces Fragmentation, Duplication, Barriers and Confusion Reduces Fragmentation, Duplication, Barriers and Confusion

10 Heart of Central Texas Real Choice: Regional Management Information System (ServicePoint ™) Hardware Infrastructure Complete 150 User Licenses Automation of Tools and Protocols Web-Based Community Intranet System Detailed Report Generation Secure Data Entry Tracks Changes in Consumer Status Real-Time Data Sharing with Other Agencies Consumer Confidentiality and Privacy (Enhanced) Aggregate Unmet Need Data

11 Heart of Central Texas Real Choice: Navigators (Barrier Busters) Comprehensive Consumer/Caregiver Interviewing Person/Family Centered Assessment, Planning and Implementation Liaison to Key Partner Agency Staff (Super Community Resource Coordination Groups) Brokering/Coordination of Traditional and Non-Traditional Community Services and Supports Consulting with Legal Advocacy Staff, Attending County CRCG’s, Interface with ADRC Staff Assisting with Paperwork, Accompanying Consumer to Agency Appointments and Hearings Assuring Follow-up, Cultural Sensitivity and Compliance with Americans with Disabilities Act Information Provision for Informed Choice

12 Heart of Central Texas Real Choice: Legal Advocacy Lone Star Legal Aid Contract Lone Star Legal Aid Contract Legal Back Up for Navigators Legal Back Up for Navigators Consultation, Research and Advocacy Consultation, Research and Advocacy Recommend Legal Remedies Recommend Legal Remedies Americans with Disabilities Act Compliance Americans with Disabilities Act Compliance

13 Heart of Central Texas Real Choice: Super Community Resource Coordination Groups Partner Agencies Commit Key Personnel Partner Agencies Commit Key Personnel Key Staff Assign Staff/Authorize Expedited Services Key Staff Assign Staff/Authorize Expedited Services Ongoing Access to Navigators Ongoing Access to Navigators On-line Staffing Using Community Intranet On-line Staffing Using Community Intranet Real-time Coordination and Resource Allocation Real-time Coordination and Resource Allocation Referral to County CRCG s (Indigenous Resources) Referral to County CRCG s (Indigenous Resources)

14 Heart of Central Texas Real Choice: System Model Agency Partners/ Agency Partners/ Public Public Oversight/LeadershipAIC/ADRC (Linking & Screening) (Linking & Screening) Project DirectorNavigators County CRCG s Super CRCG

15 Heart of Central Texas Real Choice: Outcome Measurement  Consumer Outcomes: relocations, diversions, community/family participation, person/family centered plans, health and safety, freedom from abuse and neglect, independence, futures planning, and consumer satisfaction.  System Outcomes: aggregate met and unmet need, consumers linked with resources, barriers overcome, service duration and intensity, institutional diversions/relocations, services from multiple agencies, ServicePoint™ usage, meeting participation and Super CRCG Participation.

16 Heart of Central Texas Real Choice: Training Curriculum Real Choice Overview Real Choice Overview Person First Language Person First Language System of Access and Assistance System of Access and Assistance ABCs of Information and Referral ABCs of Information and Referral Person/Family Centered Training Person/Family Centered Training Cultural Diversity Cultural Diversity Service Point™ Software Service Point™ Software Benefits Counseling Benefits Counseling Agency Partners Agency Partners HIPAA HIPAA

17 Heart of Central Texas Real Choice: Unprecedented Partnership Commitments to Serve on Advisory Committee: AAAHOTHill Country Community Action Assn., Inc. CTAAAConsumer Advocate (Aging) CareLinc NetworkLone Star Legal Aid HOCTILC Killeen Help Center (Bell County Human Services) HOTRMHMRMilam County/CTCOG TDPRS/APSHOT Workforce Board CT Veterans Health Care SystemHOT Coalition for the Homeless Region 12 Education Service CenterHOT Rural Transit District BellNet (Texas Agricultural Experiment System/Texas A&M)Central Texas Senior Ministry CTCOG/Housing DivisionLimestone County Senior Services CT Youth Services Bureau, Inc.Waco Housing Authority CT Workforce Board/Information & Referral SystemUnited Way Coryell County (County Judge)City of Waco

18 Heart of Central Texas Real Choice: Advisory Committee Members Central Texas Central Texas Mr. Nick Serna, Lone Star Legal Aid Mr. Nick Serna, Lone Star Legal Aid Dr. Lucinda Harmon, Combridge, Inc. Dr. Lucinda Harmon, Combridge, Inc. Mr. Barry Fredrickson, TX Dept. of Human Services Mr. Barry Fredrickson, TX Dept. of Human Services Mr. Ray Helmcamp, CCCMHMR Mr. Ray Helmcamp, CCCMHMR Mr. Mike Mathis, TDPRS-APS Mr. Mike Mathis, TDPRS-APS Ms. Rita Kelly, Killeen Help Center Ms. Rita Kelly, Killeen Help Center Honorable John Hull, Coryell County Judge Honorable John Hull, Coryell County Judge Ms. Gloria Holle, Early Childhood Intervention Ms. Gloria Holle, Early Childhood Intervention Honorable Jack Calvert, Mayor, City of Lampasas Honorable Jack Calvert, Mayor, City of Lampasas Ms. Tama Shaw, Hill Country Community Action Ms. Tama Shaw, Hill Country Community Action Mr. John Kirchoff, HUD, Belton Mr. John Kirchoff, HUD, Belton Mr. Aaron Montemayor, United Way GFHA, Killeen Mr. Aaron Montemayor, United Way GFHA, Killeen Mr. Steve Wick, Central Tx Youth Services, Belton Mr. Steve Wick, Central Tx Youth Services, Belton Ms. Mary H. Klentzman, Family Advocacy Ms. Mary H. Klentzman, Family Advocacy  Heart of Texas  Mr. Brian Dodd, Regis-St. Elizabeth Centers  Mr. Harvey Fredriksson, Aging Consumer Advocate  Ms. Barbara Tate, HOT Regional MHMR  Ms. Marietta Diehl, TDPRS-APS  Ms. Dixie Skeen, TX Dept. of Health  Ms. Greta Brown, TX Dept. of Human Services  Mr. Budge Kimble, TX Commission For Blind  Ms. Judy Hicks, Region 12 Education Center  Mr. Doug Young, Central TX Veterans Health Care  Ms. Camilla Bare, Association of Retarded Citizens  Ms. Melody McDermitt, Central TX Senior Ministry  Ms. Stacie York, Providence DePaul Center  Ms. Gaylen Lange, TX Workforce Development  Ms. Barbara Brewer, Salvation Army  Ms. Ana Salinas, Waco Housing Authority

19 Heart of Central Texas Real Choice: Unprecedented Partnership Commitments to Help Develop and to Provide Personnel Support to CRCGs for Adults and Families AAAHOTKilleen Help Center (Bell County Human Services) CTAAAHOT Workforce Board CareLinc NetworkRegion 12 Education Service Center HOCTILCTemple Help Center (Bell County Human Services) HOTRMHMRChristian Assistance Network TDPRS/APSBosque County Senior Services TDHSCentral Texas Senior Ministry Early Childhood/CCCMHMRFreestone County Senior Services CT Youth Services Bureau, Inc.Limestone County Senior Services CT Council on Alcoholism & Drug AbuseSalvation Army

20 Heart of Central Texas Real Choice: Unprecedented Partnership Commitments to Designate Key Staff to Represent Agency, Interface with Project Staff and Consumers: AAAHOTLone Star Legal Aid CTAAAKilleen Help Center (Bell County Human Services) CareLinc NetworkHOT Workforce Board HOCTILCHOT Coalition for the Homeless HOTRMHMRCentral Texas Senior Ministry TDHSBosque County Senior Services TDPRS/APSWaco Housing Authority CT Veterans Health Care SystemSalvation Army Bell County (County Government)United Way CTCOG/Housing DivisionCity of Waco CT Youth Services Bureau, Inc.

21 Heart of Central Texas Real Choice: Unprecedented Partnership Commitments to Use Common Intake: AAAHOTTemple Help Center (Bell County Human Services) CTAAAChristian Assistance Network CareLinc NetworkHOT Coalition for the Homeless HOCTILCCentral Texas Senior Ministry TDHSFreestone County Senior Services TDPRS/APSBosque County Senior Services Early Childhood/CCCMHMRLimestone County Senior Services CT Veterans Health Care SystemWaco Housing Authority CTCOG/Housing DivisionSalvation Army CT Youth Services Bureau, Inc.United Way Hill Country Community Action Assn., Inc.Caritas of Waco CT Council on Alcoholism & Drug AbuseCompassion Ministries Killeen Help Center (Bell County Human Services)Friend For Life HOT Workforce BoardMission Waco

22 Heart of Central Texas Real Choice: Unprecedented Partnership Commitments to Adhere to Standardized Referral and Follow-Up Protocols: AAAHOTHOT Workforce Board CTAAATemple Help Center (Bell County Human Services) CareLinc NetworkHOT Coalition for the Homeless HOCTILCHOT Rural Transit District CCCMHMRCentral Texas Senior Ministry TDHSFreestone County Senior Services TDPRS/APSBosque County Senior Services Early Childhood/CCCMHMRLimestone County Senior Services CT Veterans Health Care SystemWaco Housing Authority CTCOG/Housing DivisionSalvation Army CT Youth Services Bureau, Inc.United Way CT Workforce Board/Information&Referral SystemCaritas of Waco Hill Country Community Action Assn., Inc.Compassion Ministries CT Council on Alcoholism & Drug AbuseFriend For Life Killeen Help Center (Bell County Human Services)Mission Waco

23 Heart of Central Texas Real Choice: Unprecedented Partnership Commitments to Use of Common Information Management System for Sharing Consumer Information, Consumer Tracking and Adherence to HHSC Consumer Confidentiality Guidelines: AAAHOTTemple Help Center (Bell County Human Services) CTAAAChristian Assistance Network CareLinc NetworkHOT Coalition for the Homeless HOCTILCCentral Texas Senior Ministry TDHSFreestone County Senior Services TDPRS/APSBosque County Senior Services CT Veterans Health Care SystemLimestone County Senior Services CTCOG/Housing DivisionWaco Housing Authority CT Youth Services Bureau, Inc.Salvation Army Greater Killeen Free ClinicUnited Way Hill Country Community Action Assn., Inc.Caritas of Waco CT Council on Alcoholism & Drug AbuseCompassion Ministries Killeen Help Center (Bell County Human Services)Friend For Life HOT Workforce BoardMission Waco

24 Heart of Central Texas Real Choice: Summary 13 Counties 13 Counties Aging and Disability Resource Centers Aging and Disability Resource Centers Area Information Center (AIC) Integration Area Information Center (AIC) Integration Integrated Management and Leadership Integrated Management and Leadership Regional Web-Based Intranet Regional Web-Based Intranet Navigators and Legal Advocacy Navigators and Legal Advocacy Super CRCG Super CRCG Outcome Measurement Outcome Measurement


Download ppt "Heart of Central Texas Real Choice. Heart of Central Texas Real Choice: A System Transformation Change: to put or place (a thing) in place of something."

Similar presentations


Ads by Google