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Dynamics Lead : Marc Charlier Partner Lead : Peggy Janssens Joeri Van Vooren PAM ERP David Grooten PAM ERP Pascal Melgers PAM ERP Tom Braekeleirs PAM.

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Presentation on theme: "Dynamics Lead : Marc Charlier Partner Lead : Peggy Janssens Joeri Van Vooren PAM ERP David Grooten PAM ERP Pascal Melgers PAM ERP Tom Braekeleirs PAM."— Presentation transcript:

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3 Dynamics Lead : Marc Charlier Partner Lead : Peggy Janssens Joeri Van Vooren PAM ERP David Grooten PAM ERP Pascal Melgers PAM ERP Tom Braekeleirs PAM CRM Dirk Kooreman Recruiter STU Lead : Cathy Van Mullem Kurt Juvyns PTA ERP Bart Vierbergen PTA CRM Geert Camelbeke SSP ERP Siska Bossuyt SSP CRM Marketing Lead : Marc Charlier - acting Harald Wentein PSMM ERP Frederik Everaert PSMM CRM Yves De Petter IAM (04/10) Tine Dekocker Business Operations :

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7 Welcome & introduction Dynamics CRM marketing update Dynamics ERP marketing update Dynamics Partner Academy update Closing

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9 1. Cloud Transformation 2. Vertical Approach 3. CRM 2011 Sales & Technical Readiness 4. CRM Online Compete 5. FY11 CRM Marketing

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11 1. Cloud Transformation with Microsoft Dynamics CRM Online

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13 Optimize InteractionsOptimize Interactions Simplify ProcessesSimplify Processes Establish InsightsEstablish Insights Strengthen RelationshipsStrengthen Relationships

14 Phone Devices Outlook Browser Microsoft Cloud Partner-Hosted (value-added services) Private Cloud (IT-Delivered Buy Use Develop Change as Needed

15 1. Cloud Transformation 2. Vertical Approach 3. CRM 2011 Sales & Technical Readiness 4. CRM Online Compete 5. FY11 CRM Marketing

16 2. Vertical Approach

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18 1) Count of existing companies by vertical: This inventory is based on the Sic codes and the Belgian Market ( entities). The exercise is a combination of a number game based on Trends and Sic codification. 2) Inside by vertical: - Market share - Market spend - Growth - Dynamics sales - Refresh dates 3) Size of the total market ( Total and by vertical) 4) Partner information: installed base by sic code: - Number of partners by sic code - Deals by Sic code - Coverage in the coming 3 years Vertical White Spot Mapping (1)

19 5) Prioritization and white spot analyse: Prioritization: Based on potential Based on number of partners White Spots: Where are the biggest opportunities versus market potential For which sic codes do we have a partner capacity shortage For which verticals are we saturated / Alternatives All the info will be relevant for ERP and CRM partners Vertical White Spot Mapping (2)

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21 IDC's research has shown that Dynamics partners who focus on specific industries are winning more new customers than those who have less of a focus or no focus. If they have not already, Dynamics partners should consider beginning a strategy to drive a higher percentage of their revenue within one or a small number of focused industries.

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23 1. Cloud Transformation 2. Vertical Approach 3. CRM 2011 Sales & Technical Readiness 4. CRM Online Compete 5. FY11 CRM Marketing

24 3. CRM 2011 Sales & Technical Readiness

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26 CRM 2011 Sales Readiness: Nov 16 th ‘10

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28 1. Cloud Transformation 2. Vertical Approach 3. CRM 2011 Sales & Technical Readiness 4. CRM Online Compete 5. FY11 CRM Marketing

29 4. CRM Online Compete

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31 Salesforce.comDynamics CRM Online List Price125 USD44 USD MobileAdditional costsFree of charge SLANone99,9% Storage1 Gb incl5 Gb incl Deployment OptionsPublic Cloud onlyPublic Cloud (CRM Online) Private Cloud (Partner Hosting) On-premise (CRM 2011) 3rd Party SoftwareAvailable, but no certificationDynamics Marketplace Full Certification Program

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33 1. Cloud Transformation 2. Vertical Approach 3. CRM 2011 Sales & Technical Readiness 4. CRM Online Compete 5. FY11 CRM Marketing

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35 Q1Q2Q3Q4 Jul-Sept Oct-Dec Jan-MarApr-Jun Convergence Vertical Approach Dynamics CRM Telesales / Telemarketing (script, briefing, follow-up prospects & leads) P P P P P P P P P P * Partner Seminars combined with public cases, press & website xRM FrameworkSales ProductivityCustomer Care Ultimate KMO/PME Makeover Solution Scenarios P = Partner Seminars * CRM 2011 Launch FY11 Dynamics CRM Marketing

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37 CRM 2011 Launch Event

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43 Microsoft Direct Website Direct Call Out Partner Event Call-Out Customer Goal: -Position Dynamics ERP as an Industry Solution -Create # of Touchpoints with potential prospects -Create New Leads

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45 -Western European Event -Existing Customers & Prospects -Executive Meetings Kirill Tatarinov (Corporate VP MBS) Kirill Tatarinov Michael Park (Corporate VP MBS) Michael Park Hal Howard (Corporate VP MBS R&D) Hal Howard Dan Brown (General Manager NAV) Brad Wilson (General Manager CRM) Crispin Read (General Manager, Microsoft Dynamics ERP) Benoit de la Tour (Vice President Dynamics EMEA Time Zone) … attendees -34 Break Out sessions Use the official Twitter hash tag: #CONV10

46 -CRM Online & CRM NAV 2009 R2 -AX for Retail -Cloud - BPOS -Value of Upgrade -Integration scenarios – BI – SharePoint -...

47 Q1Q2Q3Q4 Jul-Sept Oct-Dec Jan-MarApr-Jun Convergence Dynamics ERP Telesales / Lead Generation / Lead Brokers / Through Partner Marketing Manufacturing Discrete Distribution Manufacturing Process Ultimate KMO/PME Makeover NAV 2009 R2 Launch FY11 Dynamics ERP Marketing Professional Services Retail

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