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Self-awareness: The Gateway to Cross-cultural Capacity Mae Seely Sylvester, MS Dept. of Pediatrics, Division of Gen. Ped. and Adolescent Health, UM Medical.

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Presentation on theme: "Self-awareness: The Gateway to Cross-cultural Capacity Mae Seely Sylvester, MS Dept. of Pediatrics, Division of Gen. Ped. and Adolescent Health, UM Medical."— Presentation transcript:

1 Self-awareness: The Gateway to Cross-cultural Capacity Mae Seely Sylvester, MS Dept. of Pediatrics, Division of Gen. Ped. and Adolescent Health, UM Medical School

2 No financial interests to disclose

3 Premises All humans are culturally complex Awareness of our own cultural complexity fosters awareness of complexity in others and undercuts stereotyping

4 Learning Objectives Deepen awareness of personal cultural complexity Expand perspective of universal cultural complexity Enhance cross-cultural confidence

5 Building Cross-cultural Capacity Conceptual Model Expanding Cross-cultural Capacity Confidence to Engage with the Unfamiliar Skills for Navigating Human Differences Self –efficacy around Human Differences Human Ecology Perspective Human Differences = Essential Resources for Future Self-awareness Individual Cultural Complexity/Universal Cultural Complexity

6 “Addresssing” Model A ge D evelopmental disability D isability, acquired R eligion/Spiritual orientation E thnicity; racial identity; language(s) S ocioeconomic status S ex S exual Orientation I ndigenous heritage N ational origin G ender identity » Modified from Pamela A. Hays, Ph.D., 2007

7 Tools: Attitudes & Skills Attitudes – Not “knowing” – Respectful acknowledgment of differences Skills – Listening – to both verbal and body language – Thoughtful use of body language – Avoiding assumptions – Negotiating mutual way forward

8 Not “Knowing” The essential platform of cross-cultural respect Difficult because it contradicts ingrained self- expectation and professional training

9 Respectful Acknowledgment of Differences Avoidance of differences keeps interactions superficial; often based in fear Acknowledging difference is respectful when accompanied by openness to learning

10 Listening Being heard is universally healing Feeling heard opens trust and possibility

11 Body Language Eye contact Body positioning Gestures Facial expressions Voice Touch

12 Avoid Assumptions Focus on helping others tell you their story Nothing and no one is just what it/they seem to be; all material has different forms, all people are complex

13 Negotiate a Mutual Way Forward Acknowledge and respect differences Identify respective priorities/stakes Look for what’s common Accept incremental mutual accommodation

14 Building Cross-cultural Capacity Conceptual Model Expanding Cross-cultural Capacity Confidence to Engage with the Unfamiliar Skills for Navigating Human Differences Self –efficacy around Human Differences Human Ecology Perspective Human Differences = Essential Resources for Future Self-awareness Individual Cultural Complexity/Universal Cultural Complexity


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