Presentation on theme: "HP 3PAR Get 6-Nines Guarantee Program"— Presentation transcript:
1HP 3PAR Get 6-Nines Guarantee Program Customer presentationHP 3PAR Get 6-Nines Guarantee ProgramCustomer-Facing SlidesHP Storage
2How do we measure availability? In today’s always-on environment, every second counts!AvailabilityDowntime per Year99%3 days 15 hours 36 minutes99.9%8 hours 45 minutes99.99%52 minutes 36 seconds99.999% (5 9’s)5 minutes 15 seconds% (6 9’s)32 secondsSource:The introduction of virtualization and cloud/ITaaS into your data center requires you to deliver predictable IT service levels in an unpredictable world. At the same time, loss of data access means loss of productivity—which means lost time and money. You need highly available storage that can store and protect data for mission-critical applications with the agility required to handle the unexpected.Traditional storage vendors, and first-generation flash providers, often promote their Tier-1 storage system as delivering “five-nines,” or percent, uptime. But suffering any amount of lost data access can have a significant impact on your revenue, reputation, and customersatisfaction—whether those customers are internal or external.
3What is the cost of downtime? Regardless of industry, the impact is costly and damaging=$$6.5M*$336K**$90K*Online brokerageIndustry averageMediaWhat does 1 hour of downtime mean?*CIO, Managing unplanned IT outages**Gartner Report; Ensure Cost Balances Out With Risk in High-Availability Data Centers (Published: 11 February 2013). Calculations performed by HP based on Gartner data. $5,600 per minute is $336K USD per
4How do you put a number on it? Real-life ExamplesEffects of downtimeRevenue & cash flow decreaseProductivity lossCompliance and/or reporting penaltiesCustomer $ strategic partner frustrationEmployee dissatisfactionReputation damageAssuming other vendors would guarantee 5 9’s (which they don’t), there’s a different of 283 seconds between 5 9s and 6 9s. What does that mean to today’s world:- Amazon would have missed out on selling over 120,500 items if they only had 5 9’s available last Christmas season (http://www.theverge.com/2013/12/26/ /amazon-sees-prime-spike-in-2013-holiday-season)Google, 4608 searches per second … they would have missed out on providing over 1.3M search results if they delivered 5 9’s availabilityWhat is the industry average cost of downtime? I hate answering "it depends," but that's the truth. So much depends on the organization, the industry, the duration of the downtime, the number of people impacted, etc. And not all of it is about dollars and sense. Reputation, customer retention, employee satisfaction, and overall confidence can be shaken by even a short outage. Take, for example, the New York Times' mysterious outage on August 14, 2013, of around two hours. While two hours might not seem like much, in the middle of a news-heavy weekday, it made a lasting impression. The stock dropped, twitter exploded, and the Wall Street Journal dropped their paywall to try and capture readers. In this case, I argue the biggest impact of downtime was not the drop in stock price, but the loss of confidence and loss of competitive advantage.
5New: HP 3PAR Get 6-Nines Guarantee The SAFEST and only consistent path to a new style of ITIndustry’s 1st%HA guarantee to cover midrange, high-end, and all-flash storageReduce business risk with % data availability – guaranteed!*Ensure data access with 4+ node HP 3PAR StoreServ Systems including 10000, 7400, and All-Flash 7450.Program DetailsIncludes a FREE High Availability storage assessmentAssure best practice deployments of availability featuresRemedy: HP funds 3 additional months mission-critical supportThe Guarantee: The HP 3PAR Get 6-Nines Guarantee ensures qualified customers maintain % data availability - guaranteed*, when they purchase a new 4-node+ HP 3PAR StoreServ Storage array, and follow high availability best practices, according to the Terms and Conditions of the program. If the customer achieves less than % data availability, HP will provide three additional months of their existing mission critical support for free.* Subject to customer qualification and compliance with the Get 6-Nines Guarantee Terms and Conditions
6Designed for high availability No single point of failureLoss Of…Storage Competitors Limitations3PAR StoreServAdvantageDisk DriveFew-to-one rebuilds create hotspots & prolonged rebuild exposureMany-to-many non-disruptive rebuildsin ½ the timeDrive EnclosureShelf-dependent RAID limits access to dataArray ControllerTraditional Cache Mirroring delivers poor performance (write-thru mode)Persistent Cache Mirroring delivers consistent performance (no write-thru mode)Host PortRelying on Host Multipath Software is risky - misconfiguration, latent failuresPersistent Ports ensures no host path disruption during planned maintenance or SW upgradeShelf-independent RAID preserves data accessBuilt on more than a decade of innovation and proven enterprise customer successes, HP 3PAR StoreServ Storage delivers guaranteed resiliency and technology features that exceed the critical Tier-1 storage requirements of the most demanding environments. HP 3PAR StoreServ features leading-edge technology that helps you protect access to your data and eliminate the causes of unplanned downtime.Minimize performance impactsHP 3PAR Persistent Cache eliminates performance impacts caused by a node outage by ensuring your mission-critical applications do not experience degraded performance that frequently leads to failures or other unexpected behavior.Eliminate failuresHP 3PAR StoreServ Storage eliminates all active single points of failure via redundant components and power paths. A tightly coupled cluster allows each volume to beactive on all nodes at all times. In addition, leading support and phone-home capabilities, coupled with a dedicated service processor, notify you and HP of system alerts toproactively address potential issues before a failure can occur.Eliminate downtime for maintenance and software upgradesHP 3PAR Persistent Ports provide non-disruptive online software upgrades on HP 3PAR StoreServ Storage without relying on multi-pathing software to initiate failover.This ensures that host paths remain online throughout the software upgrade process.
7Get 6-Nines guarantee helps eliminate boundaries When Scale Matters Consolidate with confidencePeace of mind knowing your data will be available wherever it is storedWhen Performance Matters Accelerate performance critical applications10800When Value Matters Expand the deployment of mission critical applications104007450All-Flash Array7400Our approach is unique because in ONE architecture we can deliver the right solution.When value matters, when performance matters and when scale matters –This includes the 7000 models (two o them: a 7200 and a 7400) where pricing starts at $25K (US list), the 7450 for accelerated application performance taking advantage of an all flash solution, and the models (10400 and 10800) that scale to 3.2PB’s.One architecture means one OS that’s common across these platforms, one UI and Command Line so managing one model is the same as managing another and one common feature set so that the same rich set of data services is available regardless of model.By deploying any new four-node or larger HP 3PAR StoreServ 10000, 7400, or all-flash 7450 Storage system and following best practices outlined in the Get 6-NinesGuarantee Program, you get a highly available storage system with guaranteed protection for your mission-critical data. Whether this allows you to confidently consolidate costly legacy storage systems, expand the deployment of mission-critical applications, or accelerate application performance, you’ll get peace of mind knowing your data access is protected
8HP 3PAR StoreServ Customers “3PAR StoreServ is the beating heart of our data...we go to great lengths to ensure that we adequately protect our critical infrastructure to ensure stable and reliable mission-critical operations…”Dominic Leeson, Group IT Operations Manager, Peel Ports“…we have been able to implement an enterprise class solution which gives our customers confidence in the high availability and performance of their systems.”Sean Maguire, Managing Director, Legend Club Management System“…Having everything highly-available and running well has increased productivity companywide. In effect, it’s like we hired two new IT professionals.”Julius Tomei, CIO, Focal Point LLCExamples of 3PAR delivering exceptional high levels of availability.More info:Peel Ports Group protects investments in storage and secure infrastructureCustomer at a glance:HP Technology ServicesHP Proactive Care ServicesHP Support Plus ServiceHardwareHP 3PAR StoreServ 7200 and 7400 StorageHP ProLiant BL460 Gen8 Server BladesHP StoreEasy 3000 StorageHP StoreOnce 4210 FC BackupHP StoreOnce BackupHP Thin ClientFocal PointHP 3PAR StoreServ solutions brighten lighting company’s futureCustomer at a glanceApplicationManufacturer and Distributor of Lighting FixturesHP 3PAR StoreServ 7400 StorageHP StoreOnce 2620i Network BackupHP Virtual Connect Flex-10/10D ModuleHP ProLiant BL460c Gen8 Server Blades running HP-UXHP BladeSystem c7000 EnclosureHP 2920 Ethernet SwitchHP E-MSM430 Access PointLegend leads the way in centralised club managementCustomer solutionat a glanceHP 3PAR StoreServ 7200 StorageHP ProLiant DL360 G8 serversHP ProLiant DL380 G8 serversHP G SwitchesHP SN6000 stackable 8GB 24 port Switches
9High availability qualification assessment Let us show you how to bulletproof your storageFree AssessmentReview storage HA best practices – from adapters to multi-pathing to zoningLearn about HP 3PAR StoreServ high-availability technology and featuresEnsure proper array sizing to minimize data access and performance impactsDiscover how to perform ongoing management of high- availability while responding to IT changesDo you know how to maintain percent availability for your mission-critical applications?Get a free high-availability assessment and HP will show you how to:• Order the ideal 3PAR StoreServ system for mission-critical applications• Deploy high-availability features• Implement 3PAR StoreServ high-availability best practices• Maintain resiliency over the life of the system
10Tier 1 Availability, Guaranteed HP 3PAR StoreServ Get 6-Nines Guarantee
12The technology that drives 3PAR high availability What’s under the hood?The technology that drives 3PAR high availabilityStoreServ FeatureCustomer BenefitsModern ArchitectureFully redundant storage systemNo single point of failure in any active componentNext-generation architectureRebuild LUNs to full parity protection quickly after physical disk device failureProven firmwareFive nines availability for all customers, including those not following HP 3PAR best practicesPersistent TechnologiesPersistent cacheEnables optimal performance so applications do not falter even if a node failsPersistent portsNon-disruptive s/w upgrades; host based multi-pathing s/w not involved in upgrade processEnd-to-End Error CheckingAutomated, end-to-end error checkingAutomated end-to-end error checking as data frames pass through the system to the disksDisk Enclosure AvailabilityDefault provisioningAdds HA across disk chassis/enclosures for every LUN provisioned in HA-cage or HA–enclosure mode, ensuring data availability in the event of an entire disk chassis or enclosure lossHP Confidential14 April 2017