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19851980 IBM punch cards and huge mainframe Fax machines Pagers Dominance of capital over people Women enter the workforce in mass due to economic pressures.

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Presentation on theme: "19851980 IBM punch cards and huge mainframe Fax machines Pagers Dominance of capital over people Women enter the workforce in mass due to economic pressures."— Presentation transcript:

1 IBM punch cards and huge mainframe Fax machines Pagers Dominance of capital over people Women enter the workforce in mass due to economic pressures Offshoring causing downward pressure on wages and generating less revenue for the public sector “Worker’s voice” de-valued Reagan & Thatcher union busting campaign Social contract broken by M & A’s Affirmative action Migration of workforce Japanese pressure (TQM) Dominance of technocratic imperative Beepers IBM Selectric typewriters obsoleted Introduction of ICT in office knowledge work word processor => mainframe => PC Compensation not keeping up with living expenses 24/7 ON Uni-dimensional dominance of maximize shareholder $$$ Car phones prior to cell phones Offshoring escalated Work primarily in Manufacturing now focussed on “Professional” work Increase in contingent work with more vulnerability silencing worker’s voice DARPA.net => DEC.net Reduction in “permanent” jobs => less commitment by workers

2 Work inside Manufacturing plants ==> Work in interfaces between orgs./plants Diminishing employee commitment Office work for Secretaries (first increases then decreases) Much shorter time horizons 1989 First at work Outsourcing (within community)  Offshoring First Intel Virtual Factory concept First Website Work disappears new jobs appear Continuing decline in % of Unionized workers in US First business conference call from my car First cell phone Globalization of the workplace Disappearance of the work/home boundary (ICT & Globalizations) Outsourcing & Offshoring Low scale admin work disappears

3 Computer & Internet Response time pressure Increase in S + M enterprises Attack on US Public sector Employment/privatization Increased communication speed Fewer administrative jobs (secretary) Increased feeling of “time critical” ERP enterprise SW (like SAP) Networks Technology leveled the playing field w/n organizations Increased anxiety Middle class jobs disappearing Growing middle class in China & India Increased expectation of transparency “Consolting” (temp. employment ) Decreased work continuity (changing workplace frequently) Wireless Mobile phone Life – Work balance more important Short cycled work in call centers Point of entry - Strategic - Work from home Management &/vs Leadership Google docs Democratic note taking Shared display across the world Migration decreases Immigration social policy Increasing gap between highly educated and lesser skilled/ educated workers Growth of ADMI control For professionals (social profit) Too many meetings overwhelm Social profit: More task division Expectation that what used to take ½ day can happen in 30 mins 24/7 Blurred boundaries work/home Fragmented work time early am, day, late pm Increased sense of pressure around work … greater demands and requirements from clients & orgs. Skype Twitter Instagram Cell phones

4 Use of cellphones by workers to learn about wages/ working conditions If I really want to work I stay home No Meeting Wednesdays Mental Health + Busy managers + Social media leads to decreased personal interactions Availability of clients Texting/5 min. phone Decreased attention span Mental Wellness Coaching People are less happy in industrial countries YouTube Globalization of workforce Info/ terror Increased pension age Cleaning house, watering plants while on calls 24/7 backlash Cross boundary contracts Non-linear STS Deliberations & mutual adjustment Introduction of collaborative technology & impact on working together “Occupy…” Emergent voice/action Gap btw. technologically advanced & dinosaur cos. Decreased value of education Fewer permanent jobs (temporary workers), less job security Organizations are branching out (intra-org. work) 2 views of "Owning" employees: less attached to org. and core workers vs. contractors Looking for meaning in work You Inc. Any time, any place work Reverse mentoring younger --> older employee More change than people can manage Everyone is in the business of creating knowledge More people want to work to live rather than for material things and Status Teams are ubiquitous People don't recognize themselves in Unions Clients want our time 24/7 Younger generation working shorter work weeks than older generation Union diminishing, Unions are reorganizing Failure is an opportunity to learn Jeans Rule! Changing contracts ownership of work protect careers, boundaryless careers Expectation of Influence and Power Lack of reflection on long term consequences of dream of collaboration - intense collaboration Industrial principles applied to Services Plan for 3 yrs not 10 (changing environment) Google - Mozilla "coopetition" model Seeking efficiency less of a personal touch Facebook and Instagram all day long at work Highly educated workforce in order to have a good job Global awareness increases pressure (we see but hard to influence) In high risk systems we are forced to learn because of potential for catastrophe Not prioritizing, not saying "No" Competition for Funding


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