Presentation on theme: "Organizational Communication Chapter 12 Recap/Discussion."— Presentation transcript:
Organizational Communication Chapter 12 Recap/Discussion
Organizations Communication AND Structure Related? If so, how? Relationship (of both) to organizations? Organizational Communication Structure Networks (social, task, ad-hoc, overlapping) Role of context and external environments
Formal Communication Downward Impact on organization’s culture? Upward Limited in organizations – why? agree?/disagree? ‘Just a gesture’ – huh? agree/disagree? Impact on organization’s culture? Horizontal Benefits? Issues? Impact on organization’s culture?
Formal Communication Organizational Charts Communicate: Structure Power and authority Rules for communication
Lunenburg, F. C. (2010). Formal Communication Channels: Upward, Downward, Horizontal, and External. Focus on Colleges, Universities and Schools, 4(1), p. 1-7.
Technical & Vocational Training Corporation
Formal vs. Informal Not formally defined Not based on organizational roles or rules Benefits and/or issues with informal? Popular example = the grapevine
Learning the Culture through Communication Practices Vocabulary Stories (corporate, personal, collegial) Rites and Rituals Structure (roles, rules, policies, communication networks) Others? Websites Mission Statements Promotional Materials Office Spaces A Crisis (and PR)
Impact of Crisis on Barneys?
Inside the Office vs. Outside the Office? Mentioned with constitutive rules Should you hang out with coworkers outside of the office? Boss vs. Coworkers? https://www.youtube.com/watch?v=ilTPRUwGH5A https://www.youtube.com/watch?v=ilTPRUwGH5A
HCA #8 Visit an organization’s website; explore three “tabs/sections” that teach you more about the organization. Note: If you pick an online store, you will probably need to scroll to the bottom. You cannot look at tabs that simply sell specific products. For example: (you cannot use Wal-Mart for your assignment)www.walmart.com Tell me what you learned about the organizational culture and what it communicates to potential clients and employees. Discuss the organization’s use of verbal and nonverbal communication. You must pull out specific examples from the website. Factor in what you learned in Chapter 12 1-3 paragraphs; double spaced (Note: if it is 1 paragraph—it should NOT be a 3 sentence paragraph) Come prepared to present