2 Topics to be covered in this seminar Content, structure, processes and assessments; Learning Guide; Textbook; SGSM Skills Workshops.Thematic overview of contemporary organisational structuresThematic overview of contemporary understandings of organisational structureFractal themes apparent?Relationships between organisational structure and: strategy, organisational dynamics, innovation, leadership, organisational development.Student led discussion of set readings
3 Organisational structure Relates to allocation of responsibilities for different functions and processes to fulfill the aims of the organisation.Implicates the setting and policing of boundaries (between the organisation and it’s environment).Implicates:subordination of workerswho works with whom (as subordinates and as managers)who oversees whomwho reports to whom
4 What are the major decisions needed to design an organizational structure? Refer to page 170 Bovee and ThillRisks of a poorly designed structure?How does a flat structure change the responsibilities of individual managers?What are your core competencies now? Would you function better in a highly centralized or decentralized organizational structure?
5 Thematic overview of contemporary organisational structures Rationalization of workBureaucracy (defined roles; hierarchy)Functional (group members perform specialized sets of tasks)Divisional (divisions based on product , geography etc)Matrix (groups employees by both function and product)Network (organisations contract out business)Virtual (the organization exists within a network of alliances, using software/ electronic means; merges with suppliers and customers)Bureaucracy emerged 19th Century - emphasis on technical expertise and fixed division of labor. Written about by Weber.
6 Bureaucracy and functional, divisional, matrix network and virtual structures
8 DiscussionDiscuss your experience with each of these structures. Which would you function best in?What are the benefits and difficulties of each type of structure for the organization?See summary p. 173 B&Th
10 Discussion: working in teams Is ‘groupthink’ similar to peer pressure? Why? Why not?Why would you support a group decisions that you do not agree with?List three characteristics of your experiences in working in teams?How would you bring what you have leant from your experiences in team work to working in a business organization?
11 Thematic overview of contemporary understandings of organisational structure If:Through conversations, organisations evolve as conscious processes of sense makingOrganisations are constructed and sustained by individuals who are interrelating (self-organising and dynamic and emergent)Then:Organisations can be understood as complex responsive processes of relating (Stacey)
12 Organisational structures implicate: Implications of contemporary understandings of organisational structureRelationships matterOrganisational structures implicate:strategy,organisational dynamics,innovation,leadership,organisational development.
13 What are the implications? Implications of functional, divisional matrix, network and virtual structures on:strategy,organisational dynamics,innovation,leadership,organisational developmentAs a group set out a matrix style chart to indicate your answer.
14 Fractality and organisational structure Fractals describe phenomena that show similarities across different scales (dimensions).Parts that have the same or similar form, structure or other characteristics as the whole, except at a different scale.People and organizations depict fractal dimensions.An employee can be viewed as a fractal of his/her organisationIndividual people, sections, departments individual geographic sites of the organization, industry sectors, international associations may depict fractal dimensionsidentification of the fractal dimensions provides a powerful means of identification of patterns across the whole organization (and beyond).
15 Contemporary organisational structures and … How are these topics implicated? Awareness of humanness of all involvedConcern with prejudiceOpportunities for womenOpportunities for people with disabilitiesExpanding ecological, sustainable or environmental awarenessNeed for greater transparency of organizational processes an practicesRefer back to your matrix diagram/chart to respond to each of these topics.
16 Dabbawala’s of MumbaiAbout 5000 dabbawalas are employed on the streets of Mumbai daily, delivering about a quarter million lunches from homes to offices. The dabbawalas pick up the people’s lunches from the subscribers' houses. They then take them to a central processing area, where they are dispatched for delivery at lunchtime.Despite most dabbawalas being almost illiterate, the clever color-coding scheme gives them a fantastically low incorrect delivery rate.Utube: selection of documentaries on the dabbawalas of Mumbai
17 Discussion of readings In small groups (2-3) discuss and list the 5 most interesting ideas for each reading:Ali, Naqvi, Tabouk, Al-Jahwari ‘Development of inter-organizational …’.Bovee and Thill, ‘Chapter 5’Bovee and Thill, ‘Chapter 8’Naqshbandi and Kaur ‘A study of organizational citizenship behaviours…’Be prepared to share your list of points with the class.
18 Standards of legitimacy change. Are these changes in standards implicated in contemporary organisational structures?Standards of legitimacy change.Standards of ethically acceptable practice change.Standards of employee work conditions change.Standards of environmental responsibility change.What else??These questions should be pondered as we study in some depth organizational structures, people management, marketing and financial practices.
19 Implications for understanding contemporary organisations? Implications of awareness of range of contemporary organisation structures?Implications of familiarity with contemporary ways of understanding organisation structure?Other implications?Writing our own inventory of theories and concepts
20 Assessment 1 submission information Plagiarism and correct referencing.‘Voice’: first or third person?Turnitin.Make sure you go to a SGSM workshop on academic referencing and assessment preparation.Other topics?