Presentation on theme: "Billing Introduction 2 Role of Billing Department Treat the Agent as a customer!"— Presentation transcript:
2 Role of Billing Department Treat the Agent as a customer!
3 Evan’s exclusive fuel discount saves our Drivers more than $150,000 each quarter
4 Role of Billing Department
5 All Settlements can be viewed on PitStop every Wednesday at 5pm. Each Driver is paid every Friday through Direct Deposit or via Comdata Card.
6 Role of Billing Department
9 Issue resolution
10 Role of Agent Bill Customers Accurately!
11 Role of Agent Pay Drivers Accurately!
12 Role of Agent Meet Cutoffs!
13 Role of Agent Scan Documents Correctly
14 Role of Agent Unrated Bills
15 Driver Settlement Report Pay date Tractor owner information Tractor number Income type description Quantity of items paid Line item total Total income Deductions same as income Check amount Cover Page Fuel Discount Information
16 Driver Settlement Report Evans internal reference # Pro number Billed or entered date Income or deduction type code Income or deduction detail Billed amount Paid or deducted amount Income or deductions total Detail Page
17 Driver Settlement Report Billed amount now blank Detail Page with No Revenue Shown
18 Driver Settlement Report Deductions Fuel billed one week delay $ $1.90 fee Escrow $50 deducted weekly until $1,500 OCACC deducted weekly or monthly Bobtail deducted weekly or monthly Physical damage deducted weekly or monthly Comcheks deducted next check Min $15 fee Placard / Fed Ex Fee deducted when issued
19 Driver Settlement Report Hold items summary Hold items not included in check amount Hold Items Cover Page
20 Driver Settlement Report Hold items detail Hold Items Detail Page
22 Driver Settlement Report Summarized by tractor Order number Container number Bill-to from & to Driver freight pay Driver fuel pay All other pay items summarized Total driver pay on single order Total driver pay for period selected Web Prelim Report Report shows gross pay before deductions!