Presentation on theme: "What is Operations?. Operations – One Word Efficiency Production Supply Boring Team building Decision making Strategy BLAH! Unfamiliar Never heard of."— Presentation transcript:
What is Operations?
Operations – One Word Efficiency Production Supply Boring Team building Decision making Strategy BLAH! Unfamiliar Never heard of it Mathwork
So, you want to start a cheese steak shop... What are the three most important decisions to start a steak shop? What are the three most important decisions in running a steak shop?
. Where should we locate? Facility location So, you want to start a cheese steak shop...
Cheese steak shop…. How can we improve customer service? Quality management Focus on most important problems Safety stock to maintain service levels? …when to reorder? Inventory control Balancing customer service with cost Service system management
Cheese steak shop…. Which shops should ship to which customers? (and how much) Supply Chain
Where we are going…. Module 1: Foundation intro, strategy Module 2: Analyzing the Market forecasting, location, capacity Module 3: Creating a value proposition product design, process choice, project management Module 4: Systems improvement process analysis, quality, inventory Module 5: Systems Integration supply chain, lean systems