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#ENTERPRISEBRAIN SOCIAL KM AND ENTERPRISE BIG DATA.

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Presentation on theme: "#ENTERPRISEBRAIN SOCIAL KM AND ENTERPRISE BIG DATA."— Presentation transcript:

1 #ENTERPRISEBRAIN SOCIAL KM AND ENTERPRISE BIG DATA

2 Nicolas Georgeault SharePoint Senior Architect @Negotium Montreal 20 years of experience in IT 13 with SharePoint 5 as a SharePoint MVP Co-author of Microsoft SharePoint Server 2010 et 2013 French books Email/Yammer: ngeorgeault@negotium.com ngeorgeault@negotium.com Twitter: @Ngeorgeault Blog: http://blog.georgeault.co / http://www.itlounge.cahttp://blog.georgeault.co http://www.itlounge.ca

3 What is social…

4 Most principal fears for companies…

5 …Timewasting

6 … Inappropriate content

7 … Security

8 … Negativity

9 … Mutiny

10 This is what we were thinking about Email (only) 20 years ago…

11 What is Social KM?

12 Knowledge The knowledge can be defined as ‘an organized body of facts, principles, procedures and information acquired over time’. (N. Blanchard and J. Thacker, 2009) knowledge refers to what individuals or teams of employees know or know how to do (human and social knowledge) as well as a company’s rules, processes, tools, and routines (structured knowledge). (R. Noe, 2008) To remain competitive companies need to develop strategies to retain knowledge from older workers and transfer it successfully to other employees in the corporation. (T. Calo, 2008) “As the Baby Boomer generation prepares for retirement, many firms want to be sure that the knowledge and experience gained by the current leadership does not walk out the door when they do” (S. Glick, 2007) “As the Baby Boomer generation prepares for retirement, many firms want to be sure that the knowledge and experience gained by the current leadership does not walk out the door when they do” (S. Glick, 2007)

13 Knowledge versus Know-how For 20 years, document is considered as THE reference Document by nature Information Data Information Knowledge sense structuration Knowledge Know-how logic understanding emotional knowledge memory Experience

14 Enterprise of things 1.Create a kind of Enterprise Big Data 2.Use Graph features brought by Social Tools Communication $ $ # # $

15 Connect your systems … Form a cloud of data from existing systems to better exploit your information. Avoid errors during copying of data between systems. Using SharePoint as a data bus Big Data ERPCRMDiscussions Diffusion Collaborati on Documents

16 What is the Graph?

17 Social graph TM – Zuck.

18 Social Knowledge TM – Larry Page

19 Corporate graph – Adam Pisoni

20 Form origins… 1909 - Charles Sanders Peirce in MS 514 publication 1976 - John F. Sowa for IBM in "Conceptual Graphs for a Data Base Interface“ More details on “Les usages et techniques de Yammer et Office 365” http://gallery.technet.microsoft.com/office/ Les-usages-et-techniques-2128b80e

21 … to the future Corp. Graph is not just about people All application and all information can be connected

22 Just a quick exemple Command in Dynamics Customer in CRM Contact in SharePoint/ Yammer Monthly sales in PowerBI Discussion in a Yammer Feed Cross- Selling Opportunit y OneDrive to share documents Sales contact in CRM/Share Point Expert identified in SharePoint/ Yammer

23 With dimensions… Command in Dynamics Customer in CRM Contact in SharePoint/ Yammer Monthly sales in PowerBI Discussion in a Yammer Feed Cross- Selling Opportunit y OneDrive to share documents Sales contact in CRM/Share Point Expert identified in SharePoint/ Yammer Command in Dynamics Discussion around same needs Expert identified in SharePoint/ Yammer Cross- Selling Opportunit y

24 #EnterpriseBrain

25 Start working like a Brain A connectome is a comprehensive map of neural connections in the brain, and may be thought of as its "wiring diagram". - Wikipedia

26 The Four Pillars

27 1. Improve your Search engine Use what you got first… No additional license cost Create additional Search Pages to enrich the Search experience Open Graph and Office Graph use Search engine SharePoint Search, Yammer Search or PowerBI Search? Connect on your applications and crawl the content Federate Search between your applications

28 Federated Search

29 2. Start Enterprise Social Network Create a Business uses catalog to resolve concrete business situations Even if you are using SharePoint Social Features… Jump In! Think about Community template Integrate social in processes to increase adoption instead of Emails. Ex: Communicate with some partners Start small but think BIG… But Start!

30 Business uses catalog example  Corp  Manage Corporate Communication  Expertise Identification  Partners communities  Event management  Marketing  Customers communities  HR  Collaborator Emboarding  Collaborators Engagement  Training and personal development  Retail  Point of sales communities

31 3. Give right tool to your users Empower your users with efficient tools Knowledge stored in an Email is lost or unusable for the rest of the company Ex: Use Harmon.ie third party tool to break habits and the Email silos Think Mobile First for your tools. More than 50% of conversations will not happen at the office.

32 Breaking habits: email VSVS

33 33 Documents & Content Social and Contact Information Unified Communication Business Application

34 Everywhere You Work In the Office In your Outlook On the road In a Mobile App On the run In a Mobile App Wherever In Outlook Web App

35 From any device Android iOS BlackBerr y Windows Phone

36 4. Provide default Dashboards Extract data from your graph to generate Excel and PowerBI data sources. Visio Services are already part of your product… Use it! Some of these dashboards already exists… Just use it! Yammer dashboards with PowerBI http://blogs.msdn.com/b/richard_dizeregas _blog/archive/2014/04/09/yammer- analytics-with-excel-and-power-bi.aspx http://blogs.msdn.com/b/richard_dizeregas _blog/archive/2014/04/09/yammer- analytics-with-excel-and-power-bi.aspx

37 Dashboard in PowerBI

38 Thanks for your attention

39 Connect on https://www.yammer.com/itpronetwork « SP for Internal Communication » Group https://www.yammer.com/itpronetwork

40 Start following #EnterpriseBrain @ngeorgeault

41 Any Question?

42


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