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“Generations” Understanding the Cross-Generational Workplace.

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Presentation on theme: "“Generations” Understanding the Cross-Generational Workplace."— Presentation transcript:

1 “Generations” Understanding the Cross-Generational Workplace

2 Generation is … Is the aggregate of all people born over roughly the span of a phase of life.

3 Particularly telling are a generation’s defining moments:

4 Birth External Factors AGE (years) Formation Of World View Personal Social

5 USCG Demographics E / % E 23,104 / 3, % E 33,516 / 3, % E 45,941 / 5, % E 55,824 / 4, % E 65,288 / 2, % E 72,666 / % E / % E / 41.5% TOTAL27,584 / 18, % E 1 - E 624,118 / 20, % Numbers of Coast Guard Enlisted Personnel under the age of 36 as of 01/01/00

6 USCG Demographics W / % W3 351 / 1 0.2% W4 363 / 0 0% O1 334 / % O21,038 / 1, % O35,288 / 2, % O41,045 / % O5 717 / 0 0% O6 316 / 0 0% O / 0 0% TOTAL10,168 / 4, % O 1 - O47,705 / 4, % Numbers of Coast Guard Officer Personnel under the age of 36 as of 01/01/00

7 Generations G.I. Generation Silent Boomer Generation X Millennial

8 Living Generations G.I. Generation ( ) Depression Years World War II Entitlements Rebuild the World Belief in Progress Presidency from JFK to Bush JFK, Ronald Reagan, Walt Disney, Judy Garland, John Wayne, Walter Cronkite

9 Living Generations Silents ( ) Korean War, Technocrats, Sandwiched, Mediators, No President, Permission Givers Retirement Colin Powell, Walter Mondale, Woody Allen, Martin Luther, King Jr., Sandra Day O’Connor, Elvis Presley

10 Silent Generational Personality l Conformers l Interested in the system rather than individual enterprise l No individual culture - sandwiched group l Looked to refine and humanize the G.I built world

11 Silents on the Job Assets l Detail Oriented l Loyal l Thorough l Stable

12 Silents on the Job Liabilities l Reluctant to buck the system l Uncomfortable with conflict l Reluctant to go against peers l Overly resistant to change

13 Living Generations Boomers ( ) Vietnam, Inner Directed, Transform World, New Women’s Role, Left Mainline Church, Mid-Life Issues (reinventing them!) Bill Clinton, Newt Gingrich, Spike Lee, Steven Spielberg, Bill Gates Candice Bergmen,

14 Boomer Generational Personality l Believe in growth and expansion l Think of themselves as stars of the show l Tend to be optimistic l Learned about teamwork l Have pursued their own personal gratification --repeatedly, obsessively, and recreationally

15 How Boomers Differ From Their Parents GI/Silent l Followed traditional roles (male/female, ethnic) l Loyal (to their marriages & companies) l Disciplined and patient, waiting for the rewards l Played by the rules Boomers l Redefined roles; promoted equality l Left unfulfilling relationships l Sought immediate gratification l Manipulated the rules

16 Boomers on the Job Assets l Service oriented l Driven l Willing to “go the extra mile” l Good at relationships l Want to please l Good team players

17 Boomers on the Job Liabilities l Not naturally “budget minded” l May put process ahead of result l Overly sensitive to feedback l Judgmental of others seeing things differently l Self-centered

18 Messages That Motivate l “You’re important to our success.” l “You’re valued here.” l “Your contribution is unique and important.” l “We need you.” l “I approve of you.” l “You’re worthy.”

19 Boomers G. I.’s say... l They talk about things they ought to keep private…like the intimate details of their personal lives.” l “They’re too self-absorbed.” What the Other Generations Say About Them

20 Boomers Cont. Gen Xers say... l “They’re self-righteous.” l “They’re workaholics.” l “They’re too political, l “They do a great job of talking the talk. l “Lighten up; it’s only a job.” l “What’s the management fad this week?” What the Other Generations Say About Them

21 Today’s Workplace: Boomers, X’ers, and Millennials Boomers 76 Million Millennials 72 Million Generation X 51 Million

22 Living Generations Generation X ( ) Desert Storm, Down Sizing, Increased Violence, Broken Homes, Boomerang, Hi-Tech, Diverse, Hope (Is there any?) Friends Tom Cruise, Jodie Foster, Michael Dell, Deion Sanders, Alanis Morissett Winonna Ryder,

23 Movie Portrayals of “Evil Children During X’ers Growth Years 1964 Children of the Damned 1968 Rosemary’s Baby 1973The Exorcist 1974It’s Alive! 1976The Omen 1977Exorcist II: The Heretic 1978Damien- Omen II 1978Halloween 1980The Children 1981The Final Conflict 1984Children of the Corn MOVIES

24 Gen Xers on the Job Assets l Adaptable l Negotiation skills l Independent l Not easily intimidated by authority l Creative

25 Gen Xers on the Job Liabilities l Impatient l Poor people skills l Inexperienced l Cynical

26 How Xer’s Differ From The Previous Generation Boomers l Fight against authority l Media darlings l Workaholics l Political at work l Nostalgia for the 1960’s Xers l Go around authority l Avoid the media l Get a life l Politics is a waste of time l Oh, Lord, not again

27 Gen Xers G. I.’s say... l “They’re not educated.” l “They don’t respect experience.” l “They don’t follow procedures.” l “They don’t know what hard work is.” What the Other Generations Say About Them

28 Gen Xers Cont. Boomers say... l “They’re slackers.” l “They are rude and lack social skills.” l “They’re always doing things their own way, instead of the proscribed way (our way).” l “They spend too much time on the Internet.” l “They won’t wait their turn.” What the Other Generations Say About Them

29 Gen Xers Cont Millennials say... l “Cheer up!” What the Other Generations Say About Them

30 Messages That Motivate l “Do it your way.” l “We’ve got the newest technology.” l “There aren’t a lot of rules here.” l “We’re not very corporate.” l “We focus on results, not process.”

31 Living Generations Millennials ( ) Net Generation, Lap Generation, Valuable Asset, Movie Heroes (kids fix it), Open (new info), Collaboration, Innovation, Early Responsibility Jessica McClure, the Olsen twins, Prince William, Anna Kournikova

32 Movie Portrayals Children During Millennials Growth Years MOVIES Raising Arizona Baby Boom Parenthood Three Men and a Baby Home Alone 1, 2,3 Honey, I Shrunk the Kids Honey, We Shrunk Ourselves

33 Millennial Persona Traits l Special l Sheltered l Confident l Team-oriented l Achieving l Pressured l Conventional

34 Messages That Motivate l “You’ll be working with other bright, creative people.” l “Your boss is very experienced.” l “You and your coworkers can help turn this company around.” l “You will have chances to excel here.”

35 Gen Yers G. I.’s say... l “They have good manners.” l “They’re smart little critters.” l “They need to toughen up.” l “They watch too much TV…with crude language and violence. What the Other Generations Say About Them

36 Gen Yers Cont. Boomers say... l “They’re cute.” l “They need more discipline from their parents.” l “They can set the time on the VCR!” l “They need to learn to entertain themselves; they need too much attention.” What the Other Generations Say About Them

37 Gen Yers Cont. Gen Xers say... l “Neo Boomers.” l “Here we go again…another self-absorbed generation of spoiled brats.” l “What do you mean, ‘What’s an album?” What the Other Generations Say About Them

38 Generational Comparisons Core Values Boomer’s Xer’s Millennial’s Optimism PragmatismCivic Duty Team Orientation Self-relianceConfidence Personal Growth Balance Achievement Involvement Diversity Street Smarts

39 Generational Comparisons Heroes Boomer’s Xer’s Millennial’s Gandhi NONEMichael Jordan Martin Luther King Princess Diana John & Jackie Kennedy Mother Teresa John Glenn Mark McGwire Mia Hamm

40 Historical View of Time Over the millennia, man has developed three ways of thinking about time: Chaotic - Dominate view of primitive man Cyclical - Popular among ancient and traditional civilizations Linear - Prescribed by most Western historians

41 At the core of modern history lies a remarkable pattern. Over the past few centuries, American society has entered a new era--a new turning-- every two decades or so.

42 Turnings come in cycles of four. Each cycle spans a long human lifetime, roughly years. Together, the four turnings make up history’s seasonal rhythm of growth, maturation, disorder, and destruction.

43 Cycle of Time 1st Turning (Spring) 2nd Turning Summer 3rd Turning Fall 4th Turning Winter

44 First Turning: is a high l Upbeat era of strengthening institutions l Weakening individualism l New civic order l Culture feels conformist and wholesome l In current Millennial Cycle-- American high of the Truman, Eisenhower & Kennedy pres

45 Second Turning: is an Awakening l A passionate era of spiritual upheaval. l Civic order comes under attack from a new set of values. l In current Millennial Cycle-- Awakening was the Consciousness Revolution, from campus revolts of 1960’s to tax revolts of the 1980’s.

46 Third Turning: Is an Unraveling l Downcast era - strengthening individualism l Civic order declines and the culture feels splintered and decadent l In current Millennial Cycle-- unraveling began with the cultural wars in mid-80’s l Era due to expire during the Oh-Oh Decade

47 Fourth Turning: is a Crisis l Decisive era of upheaval replacing the old civic order with a new one. l A sudden spark will catalyze a Crisis mood. l In current Millennial Cycle--due to begin shortly after the start of the new millennium. l The cycle starts over.

48 “Mountain Top” View of American History New World Revolutionary Civil War Great Power Millennial ?

49 Revolutionary Cycle Age of Empire ( ) First confident flowering of provincial civilization: booming trade, recognizable cities, rising living standards. 1st Turning

50 Revolutionary Cycle Great Awakening ( ) Spiritual revival (Jonathan Edwards), pitting young believers against elders. Old World social barriers were burst. 2nd Turning

51 Revolutionary Cycle French & Indian Wars ( ) Economic and geographic mobility--growing debt, cynicism, wildness, weak leadership. 3rd Turning

52 Revolutionary Cycle American Revolution ( ) Boston Tea Party ignited a Colonial tinderbox; independence declared and Constitution ratified. 4th Turning

53 Great Power Cycle Reconstruction & Gilded Age ( ) New fortunes in railroads, mines, oil wells; middle class prospered; pragmatism. 1st Turning

54 Great Power Cycle Third Great Awakening ( ) Labor riots, agrarian protests, muckrakers, settlement houses, evangelicals. 2nd Turning

55 Great Power Cycle WWI & Prohibition ( ) Widening class divisions; crumbling trusts, unions; fun-filled financial boom, Jazz Age, nihilism. 3rd Turning

56 Great Power Cycle Great Depression & WWII ( ) Stock crash and three-year economic free fall; New Deal, Pearl Harbor, D-day, A-bombs. 4th Turning

57 Millennial Cycle (?) American High ( ) America becomes global superpower; middle class grows; suburbs, interstate highways; bland, modernist, spirit-dead culture. 1st Turning

58 Millennial Cycle (?) Consciousness Revolution ( ) Riots, campus fury, war protests. Black power, environmental, feminist movements. Divorce epidemic, rise in violent crime. 2nd Turning

59 Millennial Cycle (?) Cultural Wars ( ?) High-tech individualism, “family values” moralism; worries about crime, incivility, cultural decay. 3rd Turning

60 Millennial Cycle (?) Fourth Turning (2005?-26?) Crisis catalyzes in the Oh- Oh Decade, climaxes around 2020, resolves a few years later. 4th Turning

61 As the Generations Turn... The Silent Generation (born ) fades from power, taking with them their reputation for tolerance, due process and compromise. Strauss/Howe, The Fourth Turning

62 As the Generations Turn... Boomers (born ) become elder “priest-warriors,” willing to risk young lives for a higher cause. Pompous and principled, they accept fewer public benefits in return for enhanced moral authority. Strauss/Howe, The Fourth Turning

63 As the Generations Turn... X’ers (the 13th generation to call itself American, born ) reach midlife struggling economically but doing well in family life. They apply their well-honed survival skills to do some tough but necessary jobs for the nation. Strauss/Howe, The Fourth Turning

64 As the Generations Turn... Millennial (born ) young adults bask in praise as they display optimism and teamwork, reduce crime and perform great civic deeds. The nation will not tolerate obstacles to their future. Strauss/Howe, The Fourth Turning

65 Thank You


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