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SKILLED VOLUNTEER PROGRAM Implementation Best Practices Sandra Miller

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Presentation on theme: "SKILLED VOLUNTEER PROGRAM Implementation Best Practices Sandra Miller"— Presentation transcript:

1 SKILLED VOLUNTEER PROGRAM Implementation Best Practices Sandra Miller

2 Why Skill-Based? Large population of boomers and Gen Y’s. Culture of community engagement Use of layered volunteerism –Volunteer Expectations –Volunteer Retention Nonprofit Needs –“smart” volunteerism vs “more” volunteerism

3 Community Demand 17% of families report concerns over food (MI) 70% increase in demand—Michigan food banks 80% nonprofits citing significant economic stress

4 Nonprofits In Need 20% reduction in job growth ( ) 20% position reduction

5 There’s a disconnect Untapped Skills 34% of nonprofits did not inquire about their workplace skills. 32% were not structured to use their skills. Individuals Offer Skills Nearly one-third (29 percent) of volunteers believe their workplace skills are what nonprofit organizations need from them most

6 What Is Skill-based? An innovative approach that utilizes the skills, experiences, and talents of volunteers matching them to nonprofit’s needs. Goes beyond traditional consulting services. (HandsOn “Skilled Volunteer Workshop”)

7 Model Programs The Boomer Solution: Skilled Talent to Meet Nonprofit Needs, Respectability Initiative Report, April 2010 (www.waystohelp.ncoa.org)

8 Volunteer Centers of Michigan is affiliated with Michigan Nonprofit Association and HandsOn Network/Points of Light Institute and is supported by ConnectMichigan Alliance Endowment. Why Not Skill-based?

9 Volunteer Centers Removing The Roadblocks

10 Needs Skills Readiness Providing the Momentum

11 Staff, Board, Volunteers Readiness Educate Collaborate

12 Volunteer Centers Leading The Discussion

13 Determine the Starting Point Tasks Where’s the Need? Area(s) of Greatest Impact, Greatest Chance of Success. Identify Community Resources Develop Leadership Supervision Who’s Interested and Excited? Who has experience?

14 Group Activity—Community Readiness

15 Identify Program Goals Enhance the quality of services currently provided member organizations. Support paid staff so they can be more effective in their work Support MNA by fostering future donors, creating new advocates Serve as a model for best practices in nonprofit management Michigan Nonprofit Association Volunteer Program Goals

16 Identify A Focus Group Analyze Assessments Set Priorities Educate Communicate Next Steps:

17 Volunteer Centers of Michigan is affiliated with Michigan Nonprofit Association and HandsOn Network/Points of Light Institute and is supported by ConnectMichigan Alliance Endowment. VOLUNTEER CENTERS Providing The Tools

18 Needs Assessments ofits/learningcenter “Boomer Volunteers Building Capacity: Creating Positions and Developing Leaders “ (March 23)

19 START SMALL Pilot The Process

20 Volunteer Centers Refocusing/Reframing

21 Time LimitedFocused Flexible Hours/Location Specific Objectives/Outcome Ideal Opportunity Rethinking Volunteer Position Descriptions

22 FROM MANAGING TO ENGAGING

23 Managing Top-down approach Supervision Staff person as “boss” Recognitions as big event One Volunteer/One Position/One schedule Engaging Volunteers as planners and Managers Support/Collaboration Equal Partnership –Leadership Opportunities –Opportunities for Input Flexibility in Scheduling –Virtual, Teaming, Short- Term/Project Based

24 WORK PLANS Goals & Timeline Clear Expectations Volunteer Input Checkpoints Collaboration Method of Evaluation Boomer Volunteer Engagement: Facilitator’s Handbook

25 Review, Revise Policies & Procedures Procedures Access to resources –Software, database, files Communication Identification Training Policies Volunteer Application Recruitment Handbook

26 Implement The Program

27 Then... EvaluateRevise Move Forward

28 Volunteer Centers of Michigan is affiliated with Michigan Nonprofit Association and HandsOn Network/Points of Light Institute and is supported by ConnectMichigan Alliance Endowment. Working Toward WIN-WIN Nonprofit Organizations, Volunteers, Communities

29 A Volunteer’s Perspective: “today many people are looking at volunteering as a way of gaining experience by using their own skills...Speaking from experience, being given menial tasks and little responsibility was the quickest way to send me looking for a new organization...” Alyson Woloshyn, Kitchener Parks and Recreation, Ontario, “Staff Resistance and the Highly Skilled Volunteer” blog response,

30 A Nonprofit’s Perspective 3:1 Return On Investment $$$ 8:1 Return in terms of Time 12:1 Increase in productivity = more clients served


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