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1 DIRECTV2PC (D2PC). 2 Introduction In this module we will cover everything you need to know about DIRECTV-2PC (D2PC)

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Presentation on theme: "1 DIRECTV2PC (D2PC). 2 Introduction In this module we will cover everything you need to know about DIRECTV-2PC (D2PC)"— Presentation transcript:

1 1 DIRECTV2PC (D2PC)

2 2 Introduction In this module we will cover everything you need to know about DIRECTV-2PC (D2PC)

3 3 Objectives Explain the features and functionary of DIRECTV2PC Define the PC system requirements Explain the connection requirements Explain the customer installation/setup process Explain the features and functionary of DIRECTV2PC Define the PC system requirements Explain the connection requirements Explain the customer installation/setup process

4 4 What is D2PC? –D2PC is a software application that allows customers with a D2PC compatible personal computer and router to use their HR2x or R22 to stream recorded content from the set-top-box to the customer’s personal computer –D2PC is limited to streaming previously-recorded content or recordings in progress What is D2PC? –D2PC is a software application that allows customers with a D2PC compatible personal computer and router to use their HR2x or R22 to stream recorded content from the set-top-box to the customer’s personal computer –D2PC is limited to streaming previously-recorded content or recordings in progress Overview

5 5 With DIRECTV2PC customers can: –Stream recorded HD programming in full resolution from their DIRECTV Plus® DVR to their PC –Watch shows on their PC while live or recorded programming is being watched on their TV. –Enjoy the same DIRECTV screen Interface on their PC With DIRECTV2PC customers can: –Stream recorded HD programming in full resolution from their DIRECTV Plus® DVR to their PC –Watch shows on their PC while live or recorded programming is being watched on their TV. –Enjoy the same DIRECTV screen Interface on their PC

6 6 Connections There must be an network connected receiver (Example: Home plug must be connected to an open port on router and the other to an Ethernet connection on the HR2x or R22.) From the receiver’s System Test Screen, verify Network setting displays “Connected” Note: The receiver must have 0x286 software or greater to take advantage of any new functionality.

7 7 Computer Requirements Customer must first download and install the D2PC application on the his/her personal computer. www.directv.com/directv2pcwww.directv.com/directv2pc Customer must first download and install the D2PC application on the his/her personal computer. www.directv.com/directv2pcwww.directv.com/directv2pc

8 8 Computer Requirements The customer’s personal computer must meet the following minimum requirements: –Operation System Microsoft Windows Vista or Microsoft Windows XP. Only supports Windows XP with Service Pack 2 installed –Software The DIRECTV2PC application –Processor Dual or quad core CPU –System Memory (RAM) 512 MB (Minimum). 1 GB or more recommended –Video Ram 512 MB graphics card memory, 1 GB or more recommended –Open port on Router or Hub The customer’s personal computer must meet the following minimum requirements: –Operation System Microsoft Windows Vista or Microsoft Windows XP. Only supports Windows XP with Service Pack 2 installed –Software The DIRECTV2PC application –Processor Dual or quad core CPU –System Memory (RAM) 512 MB (Minimum). 1 GB or more recommended –Video Ram 512 MB graphics card memory, 1 GB or more recommended –Open port on Router or Hub

9 9 Computer Requirements The customer will go through a 4 step process

10 10 Computer Setup The customer will download a DIRECTV2PC Playback Advisor application that will inspect the PC and summarize each system requirement with a either a “pass,” “upgrade recommended,” or “No”

11 11 Computer Setup After the customer successfully runs the Advisor application the customer will enter their e-mail address to download the D2PC application Once entered, the customer will be sent an product activation key After the customer successfully runs the Advisor application the customer will enter their e-mail address to download the D2PC application Once entered, the customer will be sent an product activation key Icon will be placed on the customer’s desktop.

12 12 Computer Setup After the D2PC application is installed, the customer will retrieve the activation key from their e-mail and open the D2PC application The application detects the network and lists D2PC-enabled receivers, from which the customer will choose from After the D2PC application is installed, the customer will retrieve the activation key from their e-mail and open the D2PC application The application detects the network and lists D2PC-enabled receivers, from which the customer will choose from

13 13 Computer Setup From the PC, the D2PC application displays a user interface that is very similar to the HR2x interface and a list of the receivers recorded content The customer can now navigate the menus and choose to play, pause, rewind and fast forward content on their PC From the PC, the D2PC application displays a user interface that is very similar to the HR2x interface and a list of the receivers recorded content The customer can now navigate the menus and choose to play, pause, rewind and fast forward content on their PC

14 14 Review D2PC allows customers with a D2PC compatible personal computer and router to use their HR2x or R22 to stream recorded content from the set-top-box to the customer’s personal computer There must be an network connected receiver Network setting must display “Connected in the setup screen of the receiver” Customer’s PC must meet specific system requirements Customer's will go to www.directv.com/directv2pc to download the Advisor and the D2PC applicationwww.directv.com/directv2pc Customer will enter their e-mail address and receive an activation key to setup the D2PC connection on their PC Customer can now navigate the menus to enjoy their service! D2PC allows customers with a D2PC compatible personal computer and router to use their HR2x or R22 to stream recorded content from the set-top-box to the customer’s personal computer There must be an network connected receiver Network setting must display “Connected in the setup screen of the receiver” Customer’s PC must meet specific system requirements Customer's will go to www.directv.com/directv2pc to download the Advisor and the D2PC applicationwww.directv.com/directv2pc Customer will enter their e-mail address and receive an activation key to setup the D2PC connection on their PC Customer can now navigate the menus to enjoy their service!

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